Traditional Bank Chooses Jack Henry for Modern, Open Technology Platform

Rhea-AI Summary

Jack Henry (Nasdaq: JKHY) announced on November 17, 2025 that Traditional Bank selected Jack Henry's hosted, configurable core platform to modernize operations, improve employee and customer experiences, and support growth. Traditional Bank operates 19 branches with $2.4 billion in assets and serves retail, small/mid businesses, commercial and nonprofit clients. The migration aims to free IT staff to focus on AI, process optimization, and digital innovation while Enterprise Workflow automations will reduce errors and streamline manual tasks. Jack Henry's open ecosystem and access to more than 950 API-integrated fintechs was cited as a key factor in the bank's decision.

Positive

• Customer size: Traditional Bank has $2.4B in assets
• Branch footprint: 19 branches across Kentucky
• Technology reach: Access to 950+ API-integrated fintechs
• Operational shift: Migration to hosted core to free IT for AI and innovation
• Efficiency gains: Enterprise Workflow automations to reduce errors

Negative

• None.

$2.4B bank to enhance both employee and customer experience while positioning growth

MONETT, Mo., Nov. 17, 2025 /PRNewswire/ -- Jack Henry™ (Nasdaq: JKHY) announced today that Traditional Bank has selected Jack Henry to strengthen its technology framework, elevate employee and customer experiences, and enable continued growth.

Founded in 1902 in Mount Sterling, Kentucky, Traditional Bank has grown from serving a small rural community to operating 19 branches across the state with assets totaling $2.4 billion. The bank caters to the entire community, from retail customers and small to mid-sized businesses to large commercial and nonprofit organizations. Traditional Bank's success has been driven entirely by organic growth, fueled by its commitment to local community needs. The bank is dedicated to relationship banking and hires top local talent to drive those bonds.

Traditional Bank is transitioning from an in-house environment to Jack Henry's hosted, configurable core processing platform that will free IT staff to focus on forward-looking strategies like artificial intelligence, process optimization, and digital innovation. At the same time, automations from Enterprise Workflow will minimize errors, streamline manual processes, and boost efficiency for frontline staff, enabling them to spend more time with customers. And Jack Henry will help the bank reach customers where they are with digital-first experiences.

"We have more than a century of history in this community and we understand the importance of modernizing to meet customer needs so that we can continue to be their financial provider of choice," said Asa McCracken, Chief Operating Officer at Traditional Bank. "We care about our customers, and we're someone they can call - and that matters. That's why we took a holistic approach to evaluating technology providers, engaging staff at all levels. Jack Henry's technology and top-tier support received overwhelming endorsement. Their culture also aligns closely with our people-focused approach, making them the right provider for us."

Jack Henry's open ecosystem and access to more than 950 API-integrated fintechs was also a key factor in the bank's decision. "We work with many third-party fintechs, so having a flexible system that integrates seamlessly with our other platforms was essential," McCracken said. "Our fintech providers vouched for Jack Henry as a strong collaborator, which means a lot. Given the pace of change in banking, we needed a provider that's forward-looking, invests in innovation, fills gaps without creating hurdles when we want to do something unique, and is well positioned to support our future growth."

"Traditional Bank has been serving its communities for more than a century, and throughout that time they've always focused on what's best for their customers and employees," said Jonathan Baltzell, President of Bank Solutions at Jack Henry. "We're proud they've chosen us to support the next step in their evolution, providing the modern and open technology that will help them work more efficiently, build even stronger community ties, and continue growing for the future."

About Jack Henry & Associates, Inc.^®
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For nearly 50 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,400 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at jackhenry.com.

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SOURCE Jack Henry & Associates, Inc.

FAQ

What did Jack Henry announce on November 17, 2025 regarding Traditional Bank (JKHY)?

Jack Henry announced Traditional Bank selected its hosted, configurable core platform and Enterprise Workflow to modernize operations.

How large is Traditional Bank that chose Jack Henry (JKHY)?

Traditional Bank operates 19 branches in Kentucky and has $2.4 billion in assets.

Why did Traditional Bank pick Jack Henry's platform for its technology upgrade (JKHY)?

The bank cited Jack Henry's open ecosystem, 950+ API-integrations, and top-tier support as key factors.

What operational benefits did Traditional Bank expect from Jack Henry (JKHY)?

The migration is intended to free IT to focus on AI and digital innovation and use automations to reduce errors and streamline workflows.

Will Traditional Bank continue using third-party fintechs after moving to Jack Henry (JKHY)?

Yes — the bank emphasized seamless integration with existing third-party fintech providers via Jack Henry's API ecosystem.