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Juniper Networks Assures Exceptional Wired and Wireless Experiences with Continuous Learning, Expanded Digital Experience Twinning and Simplified Access Control

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Juniper Networks has announced significant enhancements to its AI-Native Networking Platform, augmenting its Wired, Wireless, and Access Assurance products, driven by Mist AI, and Marvis. These updates include new capabilities for proactive network, application, and security issue resolution, potentially reducing operational costs by up to 85%. Key advancements include Marvis Application Experience Insights for predicting Zoom and Teams call quality, Marvis Minis for diagnosing wired network issues, new Service Level Expectations for monitoring key metrics, and AI-Native Dynamic Spectrum Capture for identifying wireless interference. The platform also integrates with leading UEM/MDM solutions for simplified posture validation and supports seamless onboarding across eduroam-connected locations. These innovations aim to enhance user experiences, streamline operations, and improve network reliability and security.

Positive
  • New capabilities could reduce operational costs by up to 85%.
  • Marvis Application Experience Insights predicts call quality for Zoom and Teams.
  • Marvis Minis extends proactive diagnostics to wired networks.
  • New Service Level Expectations enhance monitoring of key metrics.
  • Dynamic Spectrum Capture identifies wireless interference issues.
  • Integration with leading UEM/MDM solutions simplifies posture validation.
  • Support for seamless onboarding at over 10k eduroam locations.
Negative
  • Potential high initial costs for implementing new AI-Native Networking capabilities.
  • Risks associated with over-reliance on AI for network management.
  • Possible challenges in integrating new features with existing infrastructure.
  • Increased complexity may require additional training for IT staff.

Insights

Juniper Networks' announcement introduces significant enhancements to its AI-Native Networking Platform, particularly with the inclusion of Marvis Application Experience Insights and expanded digital experience twinning capabilities. The integration of new AI-driven features like proactive insight for Zoom and Teams calls and the ability to predict call quality prior to video sessions, represents a forward-thinking approach in the networking industry. Importantly, these innovations aren't just technical advances; they aim to reduce operational costs by up to 85%, a compelling figure for enterprises looking to optimize expenses while enhancing user experience.

The extension to wired networks for Marvis Minis and the introduction of dynamic spectrum capture for wireless interference highlight Juniper's commitment to proactive network management. This can be a game-changer for IT departments struggling with intermittent network issues and high operational costs related to manual troubleshooting.

For retail investors, the focus on AI and automation can be seen as Juniper positioning itself strongly in the future of enterprise networking. The AI-native approach not only differentiates Juniper in a competitive market but also promises efficiency and reliability, making the stock potentially attractive for long-term investment.

The enhancements to Juniper's AI-Native Networking Platform resonate well with current market trends towards increased automation and AI integration in network management. The proactive insights and automated troubleshooting capabilities are likely to attract enterprise customers who prioritize operational efficiency and reduced downtime. The ability to predict and manage call quality on platforms like Zoom and Microsoft Teams addresses a critical need in today's remote work environment, potentially expanding Juniper's market share.

Moreover, the customizable service level expectations (SLEs) for wired networks indicate a robust approach to guaranteeing network performance, which is important for customer retention and satisfaction. Juniper's proactive strategy to prevent non-compliance through simplified access control also adds a layer of security assurance that could be highly appealing to security-conscious enterprises.

These features collectively position Juniper as a leader in AI-driven networking solutions, likely enhancing its reputation and customer base. Retail investors should find these developments reassuring as they indicate strong potential for future revenue growth.

New AI-Native Networking capabilities continue to set the bar for proactive insight and automation, extending Juniper’s AI for Networking leadership

SUNNYVALE, Calif.--(BUSINESS WIRE)-- Juniper Networks® (NYSE: JNPR), a leader in secure, AI-Native Networking, today announced new and unique additions to its premier AI-Native Networking Platform that set the bar for proactive insight and automation, driving even more value into the industry’s leading wired and wireless access solutions. The company’s cloud-hosted Wired, Wireless and Access Assurance products, driven by Mist AI™, have been augmented alongside Marvis—the industry’s only AI-Native Virtual Network Assistant—with new capabilities that proactively find and fix network, application and security issues. These new capabilities enable Juniper customers and partners to stay ahead of user needs while lowering operational costs (by up to 85 percent in some instances).

Juniper’s AI-Native Networking Platform was purpose-built to leverage AIOps to assure excellent end-to-end operator and end-user experiences (a concept known as “AI for Networking”). It purposefully leverages the right data, the right real-time response and the right infrastructure to assure that every connection is more reliable, measurable and secure for every device, user, application and asset. These tenets have enabled Juniper to become the leader in wired and wireless LAN infrastructures, as verified by both customer momentum and third-party analyst reports.

Building on Juniper’s wired, wireless and Mist AI™ leadership, the AI-Native Networking Platform is further augmented with the following innovative AI for networking capabilities:

Assure end user experiences with proactive insight:

  • New Marvis Application Experience Insights harnesses continuous learning to provide invaluable understanding of Zoom meetings and Teams calls experience: Juniper has expanded the integration with Zoom and Microsoft® Teams to add new insights based on the fusion of the Shapley data science model with our continuous user experience learning. This new feature, which has been trained on Juniper’s quality intelligence data across billions of collaboration user experience minutes, enables the prediction of call quality prior to an actual video session. Previously, Mist Systems was also the first to use data science, driven by Mist AI, to verify the source of a problem (e.g. client, application, LAN, WAN, etc.) after the video call occurred.
  • Marvis Minis proactively finds wired issues without users being present. Marvis Minis, the first fully integrated and always-on AI-native digital experience twinning solution for wireless, has now been extended to the wired network to improve network operations by diagnosing authentication issues without requiring users/devices. Minis now exposes switch authorization problems related to RADIUS server failures and provides prescriptive actions to fix these issues before users are aware.
  • New service levels assure wired experiences: Juniper has customizable service level expectations (SLEs) that monitor the status of key wireless, wired, WAN and application metrics to assure the best user experiences. The existing wired SLEs for throughput, switch health and connection have been augmented with new SLEs that also cover switch bandwidth utilization, successful connections to RADIUS servers and switch capacity. These monitor and enforce key wired metrics in real-time to assure exceptional ongoing user experiences over a Juniper wired network.

Simplify operations with proactive troubleshooting and remediation:

  • Only AI-Native Dynamic Spectrum Capture brings network rewind to wireless interference: This new feature brings unprecedented visibility into RF spectrum that the Wi-Fi networking industry has lacked. It will enable customers to accelerate and minimize site visits to identify and root cause wireless interference issues.
  • More efficient troubleshooting with wired dynamic packet capture: Juniper has expanded its exclusive real-time dPCAP solution for wireless to now include wired. The Juniper Wired Assurance solution automatically detects issues as they occur and proactively captures packets in the cloud to help identify and fix the root cause without expensive and ineffective site visits. With dPCAP, administrators can easily resolve intermittent issues that are otherwise almost impossible to diagnose and resolve.
  • Marvis Actions improve wired troubleshooting: Marvis Actions are an efficient way to proactively highlight top wired, wireless, WAN and data center issues impacting user experience issues across a customer’s organization, with self-driving remediation and/or proactive suggestions for rapid problem correction. The existing wired actions for identifying missing VLANs, port flaps, high CPU and stuck ports have now been augmented with new actions that also identify and fix misconfigured switch ports and Access Point loops.

Prevent non-compliant usage with proactive access control:

  • Simplified Posture validation with UEM/MDM integration: Juniper Mist Access Assurance service, the first cloud-native and AI-native solution for Network Access Control (NAC) driven by Mist AI, has become even simpler to deploy and manage with cloud-to-cloud integration with leading Unified Endpoint Management (UEM)/Mobile Device Management (MDM) solutions, such as Jamf and Microsoft® Intune. Through this integration, devices attempting to join the network are automatically verified to meet corporate security and device compliance requirements, with prescriptive action taken for non-compliant devices. The Mist UI also provides end-to-end visibility into client postures, covering both network and device parameters.
  • Cloud-native eduroam support: The Juniper Mist Access Assurance solution now provides seamless onboarding at over 10k eduroam-connected locations in over 100 territories. Various authentication methods are used to seamlessly grant access to different types of clients, including home users, visitors and university staff (via NAC 802.1x), IoT devices (via self-service pre-shared keys), and guests (via custom portals).

“This announcement directly addresses two of the top concerns from our customers and partners: how to proactively stay ahead of constantly changing user demands, and how to ensure critical applications like Zoom and Teams perform as desired, regardless of where users are located. By expanding our AI-Native Networking Platform with more industry-firsts such as Marvis Application Experience Insights and wired/wireless digital experience twinning, Juniper continues to pioneer the usage of AI in networking to deliver unsurpassed agility and assurance via proactive insight and automation.”

- Sudheer Matta, GVP Products for Campus and Branch, Juniper Networks

“Marvis Application Experience is a game-changer, swiftly identifying an intermittent collaboration call issue that took me three weeks and a site visit to figure out – Mist AI knew there were too many external devices from passersby such as college tour groups connecting to our AP, impacting call quality significantly.”

- Bryan Ward, Lead Network Engineer, Dartmouth College

“In the AI era, enterprise networking has never been more important, or more of a challenge to optimize. From reducing the complexity of deploying and managing networks, to assuring high-quality user, device and application experiences, to staying ahead of ever evolving cyberthreats, advancing the connectivity strategy of enterprise campus and branch networks is a key priority for organizations. AI-enhanced network operations (AIOps) platforms can be a powerful tool for overcoming these challenges. Key fundamentals to a successful AIOps solution include being AI- and cloud-native, leveraging a platform-based approach that extends across wired and wireless capabilities, and having security natively built in. Recent enhancements to Juniper’s AI-Native Networking Platform continue to make important advancements to AIOps capabilities for enterprise network management.”

- Brandon Butler, Research Manager, Enterprise Networks, IDC

Additional Resources

See these features in action during our live presentation at Mobility Field Day 11 or in the post-event recorded videos: https://www.juniper.net/us/en/forms/2024/mobility-field-day-save-the-date.html

Marvis VNA Webpage
Marvis Minis Webpage

Blog by Sudheer Matta: Marvis Just Got Even More Proactive: Introducing Minis for Wired, New Marvis Application Experience Insights, and More

Blog by Jeff Aaron: Experience is Everything: The Next Leap in Proactive AI-Native Networking to Assure Exceptional Wired and Wireless Experiences

About Juniper Networks

Juniper Networks believes that connectivity is not the same as experiencing a great connection. Juniper's AI-Native Networking Platform is built from the ground up to leverage AI to deliver the best and most secure user experiences from the edge to the data center and cloud. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on X (Twitter), LinkedIn, and Facebook.

Juniper Networks, the Juniper Networks logo, Juniper, Junos, and other trademarks listed here are registered trademarks of Juniper Networks, Inc. and/or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.

Penny Still

Juniper Networks

pstill@juniper.net

Tel: +44 (0) 1372 385 692

Source: Juniper Networks

FAQ

What are the new features in Juniper's AI-Native Networking Platform?

Juniper has introduced Marvis Application Experience Insights, Marvis Minis for wired networks, new Service Level Expectations, and Dynamic Spectrum Capture for wireless networks.

How do the new capabilities affect operational costs for Juniper customers?

The new capabilities can potentially reduce operational costs by up to 85% through proactive insight and automation.

What is Marvis Application Experience Insights?

Marvis Application Experience Insights predicts the quality of Zoom and Teams calls based on continuous user experience learning.

How does Marvis Minis help in network management?

Marvis Minis extends proactive diagnostics to wired networks, identifying and resolving issues without user intervention.

What is the benefit of Juniper's new Service Level Expectations?

The new Service Level Expectations enhance monitoring of key wireless, wired, WAN, and application metrics to assure optimal user experiences.

What is Dynamic Spectrum Capture?

Dynamic Spectrum Capture identifies wireless interference issues, providing unprecedented visibility into the RF spectrum.

How does Juniper's platform integrate with UEM/MDM solutions?

Juniper's platform integrates with UEM/MDM solutions like Jamf and Microsoft Intune for simplified posture validation and compliance management.

What is the significance of eduroam support in Juniper's platform?

Eduroam support allows for seamless onboarding at over 10k locations worldwide, enhancing connectivity for diverse user groups.

Juniper Networks Inc

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