Kyndryl Extends Partnership with Vodafone Idea Limited to Deliver Automated IT Operations and Delivery Transformation
Kyndryl (NYSE: KD) announced a three-year renewal with Vodafone Idea (Vi) on Nov 20, 2025 to transform Vi's IT operations and cyber resilience.
Key deliverables include a unified cyber resilience framework (security governance, zero-touch services, data protection, IAM, security operations, incident recovery), a next-generation automated IT Ops delivery model, backup/storage/CDP transformation, and continued use of Kyndryl Bridge.
Operational metrics cited: >1,000 unique automations at Vi (reducing delivery event noise by 15%), and >15 million AI-enabled insights generated monthly by Kyndryl Bridge.
Kyndryl (NYSE: KD) ha annunciato un rinnovo triennale con Vodafone Idea (Vi) il 20 novembre 2025 per trasformare le operazioni IT di Vi e la resilienza informatica.
Le consegne chiave includono un framework unificato di cyber resilience (governance della sicurezza, servizi a zero-touch, protezione dei dati, IAM, operazioni di sicurezza, ripristino in caso di incidente), un modello di delivery IT Ops automatizzato di nuova generazione, trasformazione di backup/storage/CDP e l'uso continuato di Kyndryl Bridge.
Metriche operative citate: >1.000 automazioni uniche presso Vi (riduzione del rumore degli eventi di consegna del 15%), e >15 milioni di insight abilitati dall'IA generati mensilmente da Kyndryl Bridge.
Kyndryl (NYSE: KD) anunció una renovación de tres años con Vodafone Idea (Vi) el 20 de noviembre de 2025 para transformar las operaciones de TI de Vi y la resiliencia cibernética.
Los entregables clave incluyen un marco unificado de resiliencia cibernética (gobernanza de seguridad, servicios de cero toque, protección de datos, IAM, operaciones de seguridad, recuperación ante incidentes), un modelo de entrega de IT Ops automatizado de nueva generación, transformación de backup/almacenamiento/CDP y el uso continuo de Kyndryl Bridge.
Métricas operativas citadas: >1.000 automatizaciones únicas en Vi (reduciendo el ruido de entrega de eventos en 15%), y >15 millones de insights habilitados por IA generados mensualmente por Kyndryl Bridge.
Kyndryl (NYSE: KD)은 Vi의 IT 운영 및 사이버 회복력을 혁신하기 위해 2025년 11월 20일 Vodafone Idea (Vi)와 3년간의 재계약을 발표했습니다.
주요 산출물로는 보안 거버넌스, 제로터치 서비스, 데이터 보호, IAM, 보안 운영, 사건 대응 복구를 포함한 통합 사이버 회복성 프레임워크, 차세대 자동화된 IT Ops 전달 모델, 백업/저장/CDP 변환, 그리고 Kyndryl Bridge의 지속적 사용이 있습니다.
운영 지표로는 Vi에서의 >1,000개의 고유 자동화(전달 이벤트 소음을 15% 감소), 그리고 매월 Kyndryl Bridge가 생성하는 >1,500만 개의 AI 기반 인사이트가 인용되었습니다.
Kyndryl (NYSE: KD) a annoncé un renouvellement de trois ans avec Vodafone Idea (Vi) le 20 novembre 2025 pour transformer les opérations IT de Vi et la résilience cybernétique.
Les livrables clés comprennent un cadre unifié de résilience cybernétique (gouvernance de la sécurité, services sans intervention, protection des données, IAM, opérations de sécurité, récupération en cas d’incident), un modèle de livraison IT Ops automatisé de nouvelle génération, la transformation des sauvegardes/stockage/CDP, et l’utilisation continue de Kyndryl Bridge.
Indicateurs opérationnels cités : >1 000 automatisations uniques chez Vi (réduction du bruit des livraisons d’événements de 15%), et >15 millions d’insights générés mensuellement par l’IA via Kyndryl Bridge.
Kyndryl (NYSE: KD) kündigte eine dreijährige Verlängerung mit Vodafone Idea (Vi) am 20. November 2025 an, um die IT-Operationen von Vi und die Cyber-Resilienz zu transformieren.
Zu den Hauptliefergegenständen gehören ein einheitliches Cyber-Resilienz-Framework (Sicherheitsgovernance, Zero-Touch-Services, Datenschutz, IAM, Sicherheitsbetriebsführung, Incident-Recovery), ein Next-Generation-automatisiertes IT-Ops-Liefermodell, eine Transformation von Backup/Speicher/CDP sowie die fortgesetzte Nutzung von Kyndryl Bridge.
Genannte Betriebskennzahlen: >1.000 einzigartige Automationen bei Vi (Reduzierung des Lieferungs-Event-Lärms um 15%) und >15 Millionen KI-gestützte Insights, die monatlich von Kyndryl Bridge generiert werden.
Kyndryl (NYSE: KD) أعلنت عن تجديد لمدة ثلاث سنوات مع Vodafone Idea (Vi) في 20 نوفمبر 2025 لتحويل عمليات تكنولوجيا المعلومات لدى Vi والمرونة السيبرانية.
تشمل التسليمات الرئيسية إطار عمل موحد للمرونة السيبرانية (حوكمة الأمن، خدمات بدون تلامس، حماية البيانات، IAM، عمليات الأمن، الاسترداد في الحوادث)، نموذج تسليم IT Ops آلي من الجيل التالي، تحويل النسخ الاحتياطي/التخزين/CDP، والاستخدام المستمر لـ Kyndryl Bridge.
المقاييس التشغيلية المذكورة: >1,000 أتمتة فريدة في Vi (تقليل ضوضاء تسليم الأحداث بنسبة 15%)، وأكثر من 15 مليون رؤى مدعومة بالذكاء الاصطناعي تُنتج شهريًا بواسطة Kyndryl Bridge.
- Three-year partnership renewal with Vodafone Idea signed on Nov 20, 2025
- 1,000+ unique automations deployed at Vi
- Delivery event noise reduced by 15% at Vi
- Kyndryl Bridge generates >15 million AI-enabled insights per month
- Planned transformation in backup, storage and CDP to reduce costs
- None.
Insights
Kyndryl renewed a three-year deal with Vodafone Idea to automate IT ops and strengthen cyber resilience, aiming to cut manual work and costs.
Kyndryl will deliver a
The disclosed operational metrics provide concrete baselines: Kyndryl Bridge has deployed more than 1,000 unique automations at Vi that reduced delivery event noise by
Key dependencies and risks include timely execution of the cyber architecture redesign and successful migration to zero-touch operations; failure to implement the planned automations or CDP projects would blunt the stated cost and resilience benefits. Watch for milestones and delivery metrics during the
New delivery model and cyber resilience framework will reduce manual interventions and operational expenses
BENGALURU,
As part of the extended agreement with Vi, Kyndryl will build and deliver a cyber resilience framework focused on security governance, zero-touch services, data protection, identity and access management, security operations and incident recovery services. Kyndryl will also redesign Vi's cybersecurity architecture to further enhance compliance for anticipated future regulatory frameworks. By strengthening the cybersecurity posture and reducing manual interventions, Kyndryl will mitigate the impact of security disruptions by providing early visibility into threats and vulnerabilities and faster recovery of critical business data.
Kyndryl will also deploy a next-generation IT Ops delivery model based on advanced automation and data-driven insights. This modernized approach will help Vi transition data insights and automation to advance the platform capabilities to a zero-touch delivery framework, significantly enhancing service delivery. Kyndryl will drive large transformation projects in backup, storage management and continuous data protection (CDP) that will provide Vi with enhanced operational agility and reduce costs.
Vi will continue to leverage Kyndryl Bridge, Kyndryl's AI-powered open integration platform, to accelerate operational improvements through automation and deep, data-driven insights. To date, Kyndryl Bridge has deployed more than 1,000 unique automations at Vi to reduce delivery event noise by 15 percent and provide unified business services observability. Kyndryl Bridge generates more than 15 million AI-enabled insights each month, enabling more than 1,200 customers around the world to proactively run and transform their IT estates. Kyndryl continues to invest in Kyndryl Bridge to further enhance its quality of services and enable greater profitability and faster growth for customers across industries.
"At Vi, our focus is on building a resilient, scalable and intelligent IT backbone that can support rapid innovation and business agility," said Jagbir Singh, CTO, Vi. "Our partnership with Kyndryl enables us to leverage advanced automation, AI-driven insights and a zero-touch operations model to optimize our IT infrastructure. This collaboration is a strategic step forward in aligning our technology investments with long-term business objectives and delivering greater value to our customers."
"We're proud that Vodafone India has recognized Kyndryl's core expertise in managing mission-critical systems and delivering complex transformations through this extended partnership," said Lingraju Sawkar, President, Kyndryl India. "Our deep understanding of Vodafone India's business priorities has enabled us to consistently deliver innovations that have strengthened its IT and digital backbone, while driving business agility and operational efficiencies."
As telecom organizations in
Kyndryl's long-standing partnership with Vi has been pivotal in enabling seamless technology integration and IT transformation. This includes managing the integration of two separate entities to form Vodafone Idea Limited, ensuring zero impact during the COVID-19 pandemic with an agile, structured pandemic Business Continuity Plan (BCP) and driving 26 consolidation projects in record time to enhance key business functions.
With this extended collaboration, Vi is poised to further align its IT strategy with business objectives, maximize return on IT investments and reduce time-to-market for new digital services and products.
About Vodafone Idea Limited
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is amongst
About Kyndryl
Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Forward-looking statements
This press-release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements often contain words such as "will," "anticipate," "predict," "project," "plan," "forecast," "estimate," "expect," "intend," "target," "may," "should," "would," "could," "outlook" and other similar words or expressions or the negative thereof or other variations thereon. All statements, other than statements of historical fact, including without limitation statements representing management's beliefs about future events, transactions, strategies, operations and financial results, may be forward-looking statements. These statements do not guarantee future performance and speak only as of the date of this press release and the company does not undertake to update its forward-looking statements. Actual outcomes or results may differ materially from those suggested by forward-looking statements as a result of risks and uncertainties including those described in the "Risk Factors" section of the company's most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission.
Kyndryl press contact
press@kyndryl.com
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