Kyndryl Launches Agentic AI-powered Aviation Industry Cloud Solution to Enhance Air Travel
Kyndryl (NYSE: KD) on October 7, 2025 launched the Aviation Industry Cloud Solution, an agentic AI‑powered platform designed to modernize airline operations and customer experiences. The solution runs on Google Cloud, connects core systems (finance, HR, reservations, retail), and targets airlines plus the broader travel ecosystem including travel agencies and cruise lines. Kyndryl said the offering uses its Agentic AI Framework to deliver real‑time insights, speed deployment, and enable personalized digital services while supporting scalable, secure adoption of intelligent AI agents.
Kyndryl (NYSE: KD) il 7 ottobre 2025 ha lanciato Aviation Industry Cloud Solution, una piattaforma guidata dall'IA agentica progettata per modernizzare le operazioni delle compagnie aeree e l'esperienza dei clienti. La soluzione funziona su Google Cloud, collega i sistemi core (finanza, risorse umane, prenotazioni, retail) e si rivolge alle compagnie aeree, oltre che al più ampio ecosistema di viaggi, includendo agenzie di viaggio e linee di crociera. Kyndryl ha dichiarato che l'offerta utilizza il suo Agentic AI Framework per fornire approfondimenti in tempo reale, accelerare l'implementazione e abilitare servizi digitali personalizzati, supportando al contempo l'adozione scalabile e sicura di agenti AI intelligenti.
Kyndryl (NYSE: KD) el 7 de octubre de 2025 lanzó Aviation Industry Cloud Solution, una plataforma impulsada por IA agente diseñada para modernizar las operaciones de las aerolíneas y las experiencias de los clientes. La solución funciona en Google Cloud, conecta sistemas centrales (finanzas, RR. HH., reservas, retail) y se dirige a aerolíneas, así como al ecosistema de viajes más amplio que incluye agencias de viajes y líneas de cruceros. Kyndryl dijo que la oferta usa su Agentic AI Framework para proporcionar insights en tiempo real, acelerar la implementación y habilitar servicios digitales personalizados, al tiempo que apoya una adopción de IA inteligente escalable y segura.
2025년 10월 7일, Kyndryl(NYSE: KD)은 Aviation Industry Cloud Solution을 출시했으며, 이는 항공사 운영과 고객 경험을 현대화하기 위해 지능형 에이전트 AI가 탑재된 플랫폼입니다. 이 솔루션은 Google Cloud에서 작동하며 재정(Finance), 인사(HR), 예약(Reservations), 소매(Retail) 등 핵심 시스템을 연결하고, 항공사 및 여행사와 크루즈 선사를 포함한 더 넓은 여행 생태계를 대상으로 합니다. Kyndryl은 이 오퍼링이 Agentic AI Framework를 사용해 실시간 인사이트를 제공하고 배치를 가속하며 개인화된 디지털 서비스를 가능하게 하면서 지능형 AI 에이전트의 확장 가능하고 안전한 도입을 지원한다고 밝혔습니다.
Kyndryl (NYSE: KD) a lancé le 7 octobre 2025 Aviation Industry Cloud Solution, une plateforme pilotée par une IA agentique conçue pour moderniser les opérations des compagnies aériennes et l'expérience client. La solution fonctionne sur Google Cloud, connecte les systèmes centraux (finances, RH, réservations, retail) et vise les compagnies aériennes ainsi que l'écosystème de voyage plus large incluant les agences de voyage et les compagnies de croisière. Kyndryl a déclaré que l'offre utilise son Agentic AI Framework pour fournir des insights en temps réel, accélérer le déploiement et permettre des services numériques personnalisés tout en soutenant une adoption sûre et évolutive d'agents IA intelligents.
Kyndryl (NYSE: KD) hat am 7. Oktober 2025 die Aviation Industry Cloud Solution eingeführt, eine von Agentic AI unterstützte Plattform zur Modernisierung von Fluggesellschaftenbetrieben und Kundenerlebnissen. Die Lösung läuft auf Google Cloud, verbindet Kernsysteme (Finanzen, HR, Reservierungen, Einzelhandel) und richtet sich an Fluggesellschaften sowie das breitere Reisekosmos einschließlich Reisebüros und Kreuzfahrtlinien. Kyndryl erklärte, dass das Angebot sein Agentic AI Framework nutzt, um Echtzeit‑Einblicke zu liefern, die Bereitstellung zu beschleunigen und personalisierte digitale Dienste zu ermöglichen, während eine skalierbare, sichere Einführung intelligenter AI‑Agenten unterstützt wird.
في 7 أكتوبر 2025، أطلقت شركة كيندريل (المدرجة في ناسداك: KD) Aviation Industry Cloud Solution، وهي منصة مدفوعة بالذكاء الاصطناعي الوكيلي مصممة لتحديث عمليات شركات الطيران وتجارب العملاء. تعمل الحل على Google Cloud، وتربط الأنظمة الأساسية (المالية، الموارد البشرية، الحجوزات، التجزئة)، وتستهدف شركات الطيران بالإضافة إلى منظومة السفر الأوسع بما فيها وكالات السفر وخطوط الرحلات البحرية. قالت كيندريل إن العرض يستخدم Agentic AI Framework لتقديم رؤى في الوقت الفعلي، وتسرّع النشر وتمكّن خدمات رقمية مخصّصة مع دعم تبنٍ آمن وقابل للتوسع للوكلاء الذكاء الاصطناعي الذكيين.
在 2025年10月7日，Kyndryl（NYSE: KD）推出了 Aviation Industry Cloud Solution，一款由代理型AI驱动的平台，旨在现代化航空公司运营和客户体验。该解决方案在 Google Cloud 上运行，连接核心系统（财务、人力资源、预订、零售），面向航空公司以及更广的旅游生态系统，包括旅行社和邮轮公司。Kyndryl 表示该产品使用其 Agentic AI Framework，以提供实时洞察、加速部署并实现个性化数字服务，同时支持可扩展、云安全的智能AI代理的采用。
- Launch of Aviation Industry Cloud Solution on Oct 7, 2025
- Solution designed to run on Google Cloud
- Connects core systems (finance, HR, reservations, retail)
- Uses Kyndryl's Agentic AI Framework for scalable AI agents
- Targets broader travel ecosystem (agencies, cruise lines, cargo, maintenance)
- None.
Insights
Kyndryl and Google Cloud partnership launches an agentic AI aviation cloud to modernize airline systems.
The solution bundles Kyndryl's Agentic AI Framework with Google Cloud data and analytics to connect core systems across finance, HR, reservations, and retail.
Key dependencies include hyperscaler integration quality, data security, and airline adoption of cloud-native architectures; these determine operational uplift and risk reduction.
Watch for early customer deployments and technical case studies within the next 12 months to validate scalability and integration effort.
Agentic AI aims to convert travel data into real-time insights to streamline operations and personalize customer experiences.
The platform claims to unify passengers, cargo, maintenance, and travel partners to reduce friction across operational workflows and customer touchpoints.
Risks hinge on data governance, legacy system integration, and measurable operational KPIs; airlines must validate uptime, latency, and security before broad rollout.
Monitor pilot results, SLA commitments, and published performance metrics over the next
Kyndryl deploys AI agents on Google Cloud to modernize airline operations and improve customer experiences
Designed to run on the Google Cloud, the solution combines Kyndryl's expertise and industry-focused tools to provide airlines with secure access to data and insights that will enable them to streamline operations, elevate customer engagement, and continuously innovate to stay competitive.
"Our new AI-powered solution will enable airlines to deliver personalized experiences to travelers and enhance flight operations," said Azi Handley, Vice President of Global Strategic Alliances at Kyndryl. "The combination of Kyndryl's Agentic AI expertise, as well as Google Cloud data and analytics, will help airlines modernize their core systems, reimagine customer engagement, and accelerate digital transformation."
Kyndryl's Aviation Industry Cloud Solution provides a powerful foundation that turns travel data into real-time insights, streamlines operations, and creates more personalized customer experiences. It connects core business systems—from finance and human resources to reservations and retail—so airlines can increase efficiencies across their entire operation. With built-in tools that speed deployment and lower risk, Kyndryl helps airlines open new channels for growth while modernizing critical systems to stay reliable and competitive.
"I see many companies investing in digital transformation and exploring how AI can reshape their businesses," said Sérgio Ribeiro, Digital & Technology Services Senior Director, TAP Air Portugal. "At Kyndryl, I see a strong commitment to investing in people, partners, and technology — a combination I believe can support organizations on their AI journey."
Kyndryl is leveraging hyperscaler products, services, and related data to create personalized digital offerings and services for aviation customers to unite their ecosystem spanning passengers, cargo shippers, maintenance engineers, travel agents, cruise lines, among others.
Kyndryl will also apply its enhanced Agentic AI Framework capabilities to provide airlines with a secure, scalable model to adopt and deploy intelligent AI agents. The Agentic AI Framework will support future industry-focused applications, including travel, business discovery, and new customer-facing digital experiences. By enabling airlines to use agentic AI to modernize mission-critical systems, Kyndryl is helping the industry plan and build for long-term resilience and growth.
Learn more about the Kyndryl and Google Cloud alliance.
About Kyndryl
Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the Company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Forward-Looking Statements
This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements often contain words such as "aim," "anticipate," "believe," "could," "estimate," "expect," "forecast," "intend," "may," "objectives," "opportunity," "plan," "position," "predict," "project," "should," "seek," "target," "will," "would" and other similar words or expressions or the negative thereof or other variations thereon. All statements other than statements of historical fact, including without limitation statements concerning Kyndryl's plans, objectives, goals, beliefs, business strategies, future events, business condition, results of operations, financial position, business outlook and business trends and other non-historical statements, are forward-looking statements. These statements do not guarantee future performance and speak only as of the date of this press release. Except as required by law, Kyndryl assumes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Actual outcomes or results may differ materially from those suggested by forward-looking statements as a result of risks and uncertainties, including those described in the "Risk Factors" section of Kyndryl's most recent Annual Report on Form 10-K, and may be further updated from time to time in Kyndryl's subsequent filings with the Securities and Exchange Commission.
Press contact:
Leesa D'Alto
leesa.dalto@kyndryl.com
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SOURCE Kyndryl
FAQ
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