Kyndryl Named a Leader in Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services

Rhea-AI Summary

Kyndryl (NYSE: KD) has achieved Leader status in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services (ODWS), recognized for both Ability to Execute and Completeness of Vision. This achievement highlights the company's strategic investments in the Kyndryl Bridge platform, focus on Experience Level Agreements (XLAs), and dedication to sustainability solutions.

Ivan Dopplé, SVP & Global Practice Leader of Kyndryl Digital Workplace Services, emphasized that this recognition validates their 'connected experience' strategy, which prioritizes employee experience in relation to customer experience within their digital workplace solutions. The company leverages the Kyndryl Bridge platform to provide data-driven insights and deliver concrete business outcomes for their customers.

Placed in the Leaders Quadrant for our Ability to Execute and Completeness of Vision

NEW YORK, March 31, 2025 /PRNewswire/ -- Kyndryl (NYSE: KD), the world's largest IT infrastructure services provider, today announced it has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services (ODWS). A complimentary copy of the full report is available here.

The Gartner Magic Quadrant evaluates vendors based on their Ability to Execute and Completeness of Vision. Kyndryl believes this recognition reflects its significant investments in its Kyndryl Bridge platform, its focus on Experience Level Agreements (XLAs), and its commitment to sustainability solutions.

"We believe this validates our 'connected experience' strategy of putting the employee experience linked to customer experience at the center of our digital workplace solutions," said Ivan Dopplé, SVP & Global Practice Leader, Kyndryl Digital Workplace Services. "By leveraging our Kyndryl Bridge platform to deliver data-driven insights, we are delivering tangible business outcomes for our customers."

For more information on Kyndryl's Digital Workplace Services.

About Kyndryl
Kyndryl (NYSE: KD) is the world's largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.

Gartner Disclaimer
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner, Magic Quadrant for Outsourced Digital Workplace Services, < Karl Rosander, Matt Baldino, Biswajit Maity, Andrea Lanzavecchia, Katja Ruud, Tom Sieber>, March 31, 2025.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Kyndryl Media Contact:
press@kyndryl.com

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/kyndryl-named-a-leader-in-gartner-magic-quadrant-for-outsourced-digital-workplace-services-302414590.html

SOURCE Kyndryl

FAQ

What recognition did Kyndryl (KD) receive in the 2025 Gartner Magic Quadrant?

Kyndryl was named a Leader in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services, recognized for both Ability to Execute and Completeness of Vision.

What key factors contributed to Kyndryl's (KD) leadership position in the 2025 Gartner report?

The leadership position was attributed to investments in the Kyndryl Bridge platform, focus on Experience Level Agreements (XLAs), and commitment to sustainability solutions.

How does Kyndryl (KD) implement its 'connected experience' strategy?

Kyndryl implements its strategy by linking employee experience with customer experience, using the Kyndryl Bridge platform to deliver data-driven insights and business outcomes.

What is the significance of Kyndryl's (KD) Bridge platform in their digital workplace services?

The Kyndryl Bridge platform is important for delivering data-driven insights and tangible business outcomes for customers in their digital workplace solutions.