Klarna Delivers Record-breaking Q3 as AI-Powered Digital Bank: $903 Million in Revenue and 4 Million Card Sign-ups in 4 Months
Sebastian Siemiatkowski, CEO & Co-Founder, said: “Q3 was our strongest quarter ever — proof that our AI-driven model is working at scale, with
Q3 Highlights:
-
Revenue
(+$903 million 26% LfL, +28% reported) – a record high -
GMV
(+$32.7 billion 23% LfL, +43% U.S. ) -
Klarna Card 4 million signups since July – accounting for
15% of global transactions in October - 27 million new users and record 235,000 new merchants, reaching 850,000 in total
-
Fair Financing +
244% U.S. GMV – strong market share gains
Klarna Card — a global success
The debit-first Klarna Card has attracted four million signups since July, becoming one of our fastest-growing products globally. The card combines debit and credit in one product - transparent terms, no hidden fees, consumer control, proving Klarna’s vision of next generation banking resonates globally. By October, card transactions accounted for
The
Fair Financing — strategic investment in taking market share
AI efficiency gains: Realized losses down, operational leverage up
More consumers are paying on time or even early than ever before. Realized losses fell to
Klarna continues to improve operational leverage through AI. Since 2022, revenue per employee has tripled, while adjusted operating expenses rose just
Outlook
Hot on the heels of a record Q3, Klarna expects an even stronger Q4.
Outlook for Q4 2025: GMV
Conference Call
Klarna will host a conference call and webcast to discuss its third quarter 2025 financial results on November 18, 2025, at 8:30 am ET.
Participating on the call will be:
- Sebastian Siemiatkowski, Chief Executive Officer,
- Niclas Neglen, Chief Financial Officer, and
- Andrea Ferraz, Head of Investor Relations and Corporate Development
The conference call will be webcast live on Klarna’s investor relations website at investors.klarna.com. A replay will be available on the same website following the call.
Financial Outlook
The financial outlook included in this press release is only effective as of the date given and will not be updated or affirmed unless and until we publicly announce updated or affirmed guidance. Distribution or reference of this earnings release following the date hereof does not constitute Klarna re-affirming guidance.
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of applicable securities laws. These statements include, but are not limited to, statements regarding our future financial performance, business strategy, growth objectives and market opportunities. Words such as "believe," "expect," "anticipate," "intend," "plan," "will," "may," "could," "estimate," and similar expressions identify forward-looking statements. These forward-looking statements are subject to risks, uncertainties, and assumptions that could cause actual results to differ materially from those expressed or implied. Forward-looking statements reflect our views as of the date of this release and are based on information currently available to us. We undertake no obligation to update any forward-looking statements, except as required by law. Actual results may differ materially from those anticipated. Investors should not place undue reliance on these forward-looking statements and should review the risk factors in our filings with the SEC for a more complete discussion of risks.
Non-IFRS Measures and Reconciliations
Transaction margin dollars is a non-IFRS measure used by our management to measure our ability to attain efficiency and scale. Transaction margin dollars is defined as total revenue less total transaction costs, consisting of processing and servicing, provision for credit losses and funding costs. Please refer to the accompanying earnings release for more information.
We do not attempt to provide reconciliations of forward-looking Transaction margin dollars to the comparable IFRS measure because the impact and timing of potential charges or gains excluded from the calculation of our Transaction margin dollars are inherently uncertain and difficult to predict and are unavailable without unreasonable efforts. In addition, we believe such reconciliations would imply a degree of precision and certainty that could be confusing to investors. Such items could have a material impact on our financial performance.
|
As reported |
KCO impact |
Adjusted for KCO divestment |
|||
Amounts in USD millions |
Q3'25 |
Q3'24 |
Q3'25 |
Q3'24 |
Q3'25 |
Q3'24 |
Operating (loss) profit |
|
|
$— |
|
|
|
Technology and product development |
123 |
107 |
|
|
123 |
107 |
Sales and marketing costs |
102 |
70 |
|
|
102 |
70 |
Customer service and operations |
53 |
44 |
|
|
53 |
44 |
General and administrative |
77 |
65 |
|
|
77 |
65 |
Depreciation, amortization (excl. software) and impairments |
8 |
17 |
|
|
8 |
17 |
Transaction margin dollars |
281 |
316 |
— |
(17) |
281 |
299 |
Less upfront provisions |
91 |
(2) |
|
|
91 |
(2) |
Transaction margin dollars based on realized losses |
371 |
313 |
— |
(17) |
371 |
297 |
About Klarna
Klarna is a global digital bank and flexible payments provider. With over 114 million global active Klarna users and 3.4 million transactions per day, Klarna’s AI-powered payments and commerce network is empowering people to pay smarter with a mission to be available everywhere for everything. Consumers can pay with Klarna online, instore and through Apple Pay & Google Pay. More than 850,000 retailers trust Klarna’s innovative solutions to drive growth and loyalty, including Uber, H&M, Saks, Sephora, Macy’s, Ikea, Expedia Group, Nike and Airbnb. Klarna is listed on the New York Stock Exchange (NYSE: KLAR). For more information, visit Klarna.com.
Category: Investor News
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Investor Relations: investorrelations@klarna.com
Media: press@klarna.com
Source: Klarna Group plc