Welcome to our dedicated page for Salesforce news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce stock.
Salesforce, Inc. reports developments across its enterprise cloud and customer relationship management software business, including AI-enabled products branded around Agentforce, Data 360, Slack and its unified platform for apps, data and customer workflows. Company updates frequently cover customer deployments, expanded cloud integrations, product architecture changes and reporting categories such as Agentforce Apps and Data 360, Platform & Other.
Salesforce news also includes earnings release timing and financial results, capital actions such as share repurchases, equity award grants tied to acquired employees, and partnerships that connect its AI agents and workflow tools with other enterprise technology platforms.
Salesforce (CRM) announced two Dreamforce 2026 events for the investment community that will be webcast live from San Francisco.
The Main Keynote will be held on Tuesday, September 15, 2026, at 10:00 a.m. PT / 1:00 p.m. ET, led by Chair and CEO Marc Benioff and guests, focusing on what it means to become an Agentic Enterprise. An Investor & Analyst Session will follow on Wednesday, September 16, 2026, at 1:00 p.m. PT / 4:00 p.m. ET, featuring a presentation and Q&A on Salesforce’s latest innovations and financial framework with Marc Benioff, COO Miguel Milano, COFO Robin Washington and the leadership team. Live webcasts, presentation materials, and on-demand replays will be available on Salesforce’s website.
Salesforce (CRM) announced a multiyear partnership with the International Chess Federation (FIDE), becoming Title Sponsor of the FIDE World Championship Matches 2026–28 and official AI partner for the FIDE World Chess Championship and FIDE Rankings.
The partnership rebrands the official matches and rankings as the Salesforce FIDE World Chess Championships and Salesforce FIDE Rankings, and brings the Agentforce 360 AI portfolio, including Slack and Data 360, across FIDE’s operations. Agentforce 360 will power tools such as a Chess Concierge Agent for 1.2 million monthly visitors, an ELO Player Rating Agent with conversational lookups and predictions, and workflow automation like Move of the Day, while unifying data from 204 federations and 60,000+ annual event streams.
Salesforce (CRM) has completed its acquisition of Fin, an AI-powered customer agent platform, to expand its autonomous customer service capabilities.
The deal adds Fin’s customer agent technology, proprietary Fin model suite trained for customer experience, and a global customer base of more than 30,000 companies. Fin’s AI agent handles complex end-to-end queries across channels such as live chat, email, WhatsApp, SMS, voice, and Slack, with an average resolution rate of 76%. Salesforce’s management describes Fin as an industry-leading customer agent and highlights the combination of the “#1 customer agent” with the “#1 CRM.”
Fin will operate as part of Salesforce AI Labs, continue serving its existing customers, and further develop its AI agent and models. Integrated with Salesforce’s Agentforce platform, Fin is intended to broaden the company’s customer service AI portfolio and give organizations flexible options for adopting autonomous service, from fast deployment on existing help desks to highly customized, enterprise-scale solutions.
Salesforce (CRM)/b) declared a quarterly cash dividend of $0.44 per share. The board set a record date of September 17, 2026 and a payment date of October 8, 2026.The dividend applies to shareholders of record as of the specified record date.
Salesforce (NYSE: CRM) announced two upcoming investor events that will be webcast live on its investor relations website. The Q2 FY27 Product Adoption & Momentum Webinar will be held on Tuesday, September 1, 2026, at 8:00 a.m. PT / 11:00 a.m. ET, covering recent product updates, innovation strategy, and an open Q&A. An Investor & Analyst Session at Dreamforce 2026 is scheduled for Wednesday, September 16, 2026, at 1:00 p.m. PT / 4:00 p.m. ET in San Francisco, featuring a presentation, Q&A, and discussion of the company’s innovation and financial framework. Live webcasts, presentation materials, and replays will be available at www.salesforce.com/investor.
Salesforce (NYSE: CRM) and Anthropic announced Claudeforce, an expanded strategic partnership that combines Claude’s reasoning with Salesforce’s data, workflows, and governance to enable agentic enterprise actions. The launch centers on Salesforce in Claude, a plugin with 37 prebuilt sales skills that can reason over live revenue context and execute governed actions inside Claude.
The partnership also embeds Claude inside Salesforce via Agentforce and Amazon Bedrock within the Salesforce Trust Boundary, and makes Claude the default AI model across Slack, powering Slackbot, Claude Tag, and Slack Code. Both companies are strategic customers of each other, with Salesforce reporting 8.1 million hours of annualized productivity gains from Slackbot powered by Claude.
Salesforce in Claude is in pilot now, with open beta expected in September 2026 and additional prebuilt skills planned for late 2026.
Salesforce (NYSE: CRM) reported record Q2 FY27 results for the quarter ended July 31, 2026, with revenue of $11.3 billion, up 11% year-over-year and in constant currency, including a $456 million contribution from Informatica. Subscription and support revenue rose 12% to $10.8 billion. Current remaining performance obligation (cRPO) reached $33.5 billion, up 14% Y/Y in constant currency, while total RPO was $66.3 billion, up 11%.
GAAP operating margin was 20.5% and non-GAAP operating margin 34.1%. GAAP diluted EPS climbed 119% Y/Y to $4.29, and non-GAAP diluted EPS rose 103% to $5.90. Operating cash flow was $1.3 billion (+71% Y/Y) and free cash flow $1.1 billion (+81% Y/Y). The company returned $364 million in dividends and continued executing its $25 billion accelerated share repurchase program.
Salesforce raised FY27 revenue guidance to $46.1–$46.4 billion (11%–12% Y/Y, ~11% in CC), reflecting a $200 million increase ($300 million in CC) that incorporates expected contributions from pending Contentful and Fin acquisitions and a $100 million FX headwind. Q3 FY27 revenue is guided to $11.42–$11.5 billion (11%–12% growth) and cRPO growth of about 14%.
Salesforce (NYSE: CRM) announced it will release its second quarter fiscal 2027 financial results on Wednesday, August 26, 2026, after the market closes. The company will host a live webcast at 2:00 p.m. PT / 5:00 p.m. ET for the investment community, with live and replay access available via the Salesforce Investor Relations website.
Salesforce (NYSE:CRM) announced that its Agentforce 360 portfolio of AI agents, data tools, and apps has received Impact Level 5 (IL5) authorization and is now embedded in the Missionforce National Security platform. The Department of War can deploy autonomous AI agents across sensitive, unclassified missions for logistics, recruiting, onboarding, and warfighter support, using Controlled Unclassified Information and National Security Systems data.
Missionforce National Security is also expanding across the Intelligence Community with a secure “develop low, deploy high” model for classified networks, is hosted on AWS GovCloud, and integrates Data 360, Tableau Next, and Agentforce Marketing to unify data, automate workflows, and deliver real-time decision intelligence.
Salesforce (NYSE:CRM) announced that the U.S. Army Human Resources Command (HRC) has selected Missionforce National Security to deploy Agentforce Public Sector in Salesforce’s Impact Level 5 (IL5)-authorized environment, delivering 24/7 AI-powered HR support to about 9.2 million Soldiers, Veterans, civilian staff, and military families.
Agentforce’s secure autonomous AI agents will handle routine inquiries, summarize case histories, and support case routing within HRC’s cloud-based Digital Front Door platform, which already helps resolve 600,000 cases per year. According to Salesforce, the transformation is projected to enable $6 million in annual savings, support over 55 million agent conversations per month at scale, and automate summarization for more than 1,500 cases per day, allowing HRC’s 3,000+ HR professionals to focus on complex, high-impact decisions while specialists retain final authority on sensitive matters.