Kaltura Unveils Avatar-Powered Roleplay Solution for Enterprise Training and Simulations
Rhea-AI Summary
Kaltura (Nasdaq: KLTR) launched an avatar-powered roleplay solution for enterprise training and simulations on April 27, 2026. The AI-driven platform uses photorealistic avatars to simulate recruits, customers, patients, and others in over 30 languages, with interactions captured for review and analytics.
The solution is available to beta customers and targets sales, customer service, healthcare, compliance, recruiting, upskilling, and leadership coaching by enabling always-on, repeatable practice without live actors or studios.
Positive
- Available to beta customers for early evaluation
- Supports interactions in over 30 languages
- Photorealistic avatars capture every interaction for review
Negative
- General availability date and pricing not disclosed
- Beta-only access limits immediate enterprise-wide deployment
News Market Reaction – KLTR
In the Apr 27 session, KLTR gained 14.06%, reflecting a significant positive market reaction. Argus tracked a peak move of +17.8% during that session. Our momentum scanner triggered 30 alerts that day, indicating elevated trading interest and price volatility. Trading volume was above average at 1.8x the daily average, suggesting increased trading activity.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Historical Context
| Date | Event | Sentiment | 24h Move | Catalyst |
|---|---|---|---|---|
| Apr 24 | AI platform showcase | Positive | +2.4% | Forrester B2B Summit presentation of Agentic Revenue Engagement with Cisco Webex case study. |
| Apr 23 | AI infra expansion | Positive | -2.3% | Expanded AI-powered agentic platform to new regions with local data residency support. |
| Apr 22 | AI CEO digital twin | Positive | +0.4% | Deployed multilingual AI-powered digital twin of the CEO using Agentic Avatar tech. |
| Apr 21 | Avatar-sales beta | Positive | +0.8% | Limited beta combining PathFactory ChatFactory with Agentic Avatars for buyer journeys. |
| Apr 20 | CMS integrations | Positive | +6.8% | Native integrations bringing conversational avatars and video intelligence into major CMS platforms. |
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Recent AI and platform announcements have generally seen modest positive price alignment, with one notable negative divergence following global infrastructure expansion.
Over the past week, Kaltura has released a series of AI- and avatar-focused updates, including CMS integrations on Apr 20, a combined Agentic Avatars/PathFactory beta on Apr 21, an AI CEO digital twin on Apr 22, global agentic expansion on Apr 23, and an Agentic Revenue Engagement presentation announcement on Apr 24. Most of these drew small positive reactions, framing today’s avatar-powered roleplay launch as another step in the same AI-driven product trajectory.
Key Terms
restricted stock units (rsus) financial
open-market purchase financial
employee stock options financial
regulatory training requirements regulatory
agentic avatar technical
AI-generated analysis. How Rhea-AI works. Not financial advice.
Harnessing Kaltura’s new Agentic Avatar offering, the roleplay solution enables to professionally and cost-effectively train, evaluate, and ensure compliance of conversations with both employees and customers, across industries
New York, New York, April 27, 2026 (GLOBE NEWSWIRE) -- Kaltura, Inc. (Nasdaq: KLTR), the Agentic Digital Experience company, today unveiled its avatar-powered roleplay solution for enterprise training and simulations. The solution enables organizations to create AI-driven training scenarios where photorealistic avatars play specific roles – such as a potential recruit, an employee, a customer, or a patient - enabling trainees to practice on various conversation scenarios in a safe environment and receive professional evaluation and improvement tips, cost effectively and around the clock.
Kaltura’s roleplay solution is available to beta customers. For more information or to join the beta program, sign up here.
With Kaltura’s solution, a sales team can practice objection handling with an avatar that plays a skeptical prospect. A customer service team can rehearse de-escalation with an avatar that plays a frustrated customer. A healthcare organization can train staff on patient intake interviews with an avatar that responds as a patient would. And all of this occurs in over 30 languages, where every interaction is captured and available for review, giving trainers and managers visibility into how employees are developing their skills over time.
Discussions with prospective users of this solution across industries reflect a growing recognition that traditional training methods - passive video courses, written scenarios, and infrequent live roleplay sessions with limited trainers – do not scale effectively and are not delivering the practice-based learning that employees need to perform in high-stakes conversations. Unlike traditional training, which depends on trainer availability, scheduling, and geography, avatar-powered roleplay is always on. Employees can practice at their own pace, repeat scenarios until they achieve mastery, and access training from anywhere. New training scenarios can be created by updating the avatar’s role and instructions - no actors, no studios, no logistics. For organizations running training across hundreds or thousands of employees in multiple locations and languages, the operational and cost advantages are substantial.
The solution addresses a wide range of enterprise training use cases:
- Sales training - Practice discovery calls, negotiations, objection handling, and deal closing with an avatar that plays the prospect, providing consistent and scalable practice across entire sales organizations.
- Customer service - Rehearse de-escalation and case resolution with an avatar that simulates real customer scenarios, ensuring consistent quality across support teams.
- Healthcare - Train on patient communication, intake interviews, and proper bedside manners in a safe environment that meets regulatory training requirements.
- Compliance and ethics - Replace checkbox exercises with interactive scenarios where employees practice proper responses to auditors, ethical dilemmas, and regulatory situations.
- Employee recruiting – Train on interviewing and evaluating prospects and employees for new roles, ensuring smart and proper questions are asked, and strengths and weaknesses are properly identified
- Employee upskilling and reskilling - Accelerate time-to-productivity by enabling new hires and reskilled employees to practice role-specific conversations from day one.
- Leadership training and coaching - Practice delivering feedback, conducting performance reviews, and navigating sensitive HR conversations before doing them with real employees.
“Enterprises know that practice-based training is far more effective than passive learning, but they can’t scale live roleplay to thousands of employees across locations and languages,” said Alan Bekker, Kaltura’s CTO. “Our avatar-powered roleplay solution solves that challenge. AI avatars can take on any role, in any language, at any time - while every interaction is measured, analyzed, and consistently debriefed without human trainers in the loop. Early engagement across industries including education, consulting, technology,and telecom reinforces our belief that this is a significant, timely market opportunity for Kaltura.”
About Kaltura
Kaltura’s mission is to power rich, agentic digital experiences across organizational journeys for customers, employees, learners, and audiences. Its platform combines intelligent content creation, enterprise-grade content management and intelligence, and multimodal conversational engagement capabilities. Kaltura serves leading enterprises, financial institutions, educational institutions, media and telecom providers, and other organizations worldwide. For more information, visit www.kaltura.com.
Nohar Zmora SVP, Head of Marketing pr.team@kaltura.com