Welcome to our dedicated page for Carmax news (Ticker: KMX), a resource for investors and traders seeking the latest updates and insights on Carmax stock.
CarMax Inc. reports developments tied to its used-vehicle retail business, wholesale auctions, vehicle purchasing, extended protection products, repair activity and CarMax Auto Finance. Company updates commonly cover retail and wholesale unit trends, comparable-store sales, gross profit per unit, SG&A spending, advertising, restructuring actions and the availability and cost of capital for auto-loan financing.
CarMax news also includes digital and omnichannel car-shopping initiatives, including online buying and selling tools, as well as governance updates such as board composition, executive leadership changes and shareholder engagement. These developments reflect the company’s model of combining a national store base, online capabilities, vehicle appraisal and financing services for used-car buyers and sellers.
CarMax (NYSE: KMX) launched a first-of-its-kind car shopping and selling app in the ChatGPT App Store on Feb. 27, 2026. The integration brings CarMax’s nationwide inventory of more than 45,000 vehicles and fast online offer capability into ChatGPT, enabling conversational vehicle search and instant offer access.
This AI-powered experience links users to CarMax’s online offer tool, supports vehicle discovery by natural language, and aims to simplify buying and selling from first contact to sale.
CarMax (NYSE: KMX) appointed Keith Barr as President and Chief Executive Officer, effective March 16, 2026, and he will join the Board. Interim President and CEO David McCreight will return to his role as an independent director. Tom Folliard will remain Interim Executive Chair until the Annual Meeting in June 2026.
Mr. Barr joins from IHG, where he served as CEO (2017–2023) and led global digital and operational initiatives; CarMax reported key FY2025 metrics including ~790,000 used vehicles sold and CAF loan originations > $8 billion.
CarMax (NYSE: KMX) was named one of TIME Magazine’s "America’s Most Iconic Companies" on Feb. 4, 2026, a list of 250 firms created with Statista to mark the United States' 250th anniversary.
CarMax highlighted its decades-long focus on transparent, customer-centric car buying, its pioneering "no-haggle" pricing, and omnichannel shopping (online and in-store).
CarMax (NYSE:KMX) reported third quarter fiscal 2026 results for the period ended November 30, 2025, showing weaker volume and profit trends amid leadership change.
Key metrics: total retail used units -8.0%, combined units -7.2%, total gross profit $590.0M (-12.9%), retail gross profit per unit $2,235 (-$71), EPS $0.43 vs $0.81. SG&A rose to $581.4M (+1.0%) and represented 98.5% of gross profit. CarMax repurchased $201.6M of stock and has $1.36B remaining authorization. CAF income increased to $174.7M (+9.3%), including a $27.0M gain on sale from a securitization. Board named David McCreight interim CEO; search for permanent CEO underway.
CarMax (NYSE:KMX) will report third-quarter results for the period ended November 30, 2025 before the market opens on December 18, 2025 and will host a conference call at 9:00 a.m. ET.
Company executives on the call include Tom Folliard, David McCreight, Enrique Mayor-Mora and Jon Daniels. Live access is by phone ((800) 225-9448 US; (203) 518-9708 international) using conference ID 3171396, and via live webcast at investors.carmax.com. A webcast replay will be available through April 13, 2026.
Recent company metrics: ~790,000 used vehicles sold in fiscal 2025, 540,000 wholesale vehicles at auction, >$8 billion in auto finance originations added to a ~$18 billion portfolio, >250 stores and >28,000 associates.
CarMax (NYSE: KMX) opened its first Arkansas store on Nov 20, 2025 in Rogers at 6360 South Dixieland Road, bringing nearly 30 jobs to the area.
The new 11,500 sq ft location increases CarMax's nationwide footprint to 255 stores across 42 states and can stock about 500 used vehicles. CarMax highlights its omni-channel shopping and selling options, including online offers in two minutes, seven-day offer holds, express pickup, and the new Offer Watch tool. The company also noted community engagement via the CarMax Foundation and said it employs about 28,000 associates and has 21 years on the Fortune 100 Best Companies to Work For list.
CarMax (NYSE: KMX) on Nov 18, 2025 launched nationwide at-home pickup for selling vehicles and introduced Offer Watch, a free tool that tracks a car’s value with monthly updates. Customers can get an online offer in two minutes that is valid for seven days, schedule at-home pickup where available, or use express drop-off at 250+ locations to complete a sale in under 30 minutes. Offer Watch provides monthly value estimates based on market conditions, projected mileage, and recent offer data. CarMax said it will buy a customer’s vehicle even if they don’t purchase another car, and highlighted its nationwide online inventory of more than 45,000 cars.
CarMax (NYSE: KMX) launched a multi-year advertising partnership with WNBA star Paige Bueckers and NBA star Donovan Mitchell as part of its renewed “Wanna Drive?” campaign, announced Nov 17, 2025.
The campaign’s new spots highlight CarMax’s digital tools—AI virtual assistant Skye, express pickup, and an at-home pickup option rolled out to the majority of customers—and will run across linear sports (ABC, CBS, ESPN), Amazon Prime, Peacock, YouTube, Meta, and TikTok.
Bueckers and Mitchell will also take part in personal appearances, community engagements, and activations to connect with fans and promote CarMax’s customer-centric buying and selling experience.
CarMax (NYSE: KMX) named Board member David McCreight as Interim President and CEO and appointed Tom Folliard as Interim Executive Chair, effective Dec 1, 2025. Current CEO Bill Nash is stepping down and a search for a permanent CEO is underway.
CarMax provided a preliminary outlook for the fiscal Q3 ending Nov 30, 2025: comparable store used unit sales down 8%–12%, and diluted EPS of $0.18–$0.36 (including $0.09 of non‑recurring charges). The company cited retail unit sales declines, wholesale depreciation and materially higher marketing spend. Full Q3 results to be reported Dec 18, 2025.
CarMax (NYSE: KMX) was named the #1 automotive marketplace (online) on Newsweek’s America’s Best Customer Service 2026 list on Nov. 3, 2025.
The recognition highlights CarMax’s customer‑centric omni‑channel buying and selling experience—online, in‑store, or a blend of both—and cites an all‑time high Net Promoter Score (NPS) for vehicle purchasers since the company deployed digital capabilities nationwide.
CarMax said record‑high satisfaction among online buyers and mixed online/in‑store customers drove the NPS increase; the company reiterated its commitment to continuous innovation in customer experience.