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KORE and Medical Guardian Collaborate to Launch First eSIM-Powered Medical Alert Device

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KORE and Medical Guardian collaborate on the first medical alert device using eSIM technology to enhance 24/7 emergency response coverage. The device aims to improve healthcare access and address disparities by enabling seamless connectivity. KORE's OmniSIM technology allows for wireless switching of network carriers, future-proofing safety devices.
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The collaboration between KORE and Medical Guardian represents a significant advancement in medical alert technology, specifically through the use of eSIM technology in the MGMini device. eSIMs offer the flexibility to switch carriers without the need to physically replace the SIM card, which can be particularly beneficial in ensuring consistent connectivity for emergency response systems. This is crucial for seniors who rely on these devices for immediate assistance in case of emergencies.

In the context of healthcare equity, this technology could potentially reduce disparities in access to emergency services, especially in areas with poor cell coverage. The ability to switch carriers to maintain a strong signal is not just a convenience but a critical feature that could save lives. From an industry perspective, the integration of eSIM technology in personal emergency response systems is a forward-thinking move that could set a new standard for reliability and accessibility in the market.

The adoption of advanced technologies like the MGMini device, which caters to Medicaid Long-Term Services and Supports (LTSS), Dual Eligible and Medicare Advantage programs, aligns with broader healthcare policy goals of improving outcomes and access for vulnerable populations. This initiative can be seen as a proactive step towards addressing the 'active aging' concept endorsed by the World Health Organization (WHO), which emphasizes the importance of health, participation and security for the elderly.

By enhancing the connectivity of PERS devices, there is potential for not only improved emergency response but also better data collection and monitoring, which can inform healthcare practices and policy decisions. This could lead to more personalized care and efficient allocation of healthcare resources. It's important to note that such technological advancements must be accompanied by regulatory frameworks that ensure patient privacy and data security.

The application of KORE's OmniSIM™ technology in the medical device sector is a noteworthy example of cross-industry innovation. The telecommunications industry's eSIM technology has primarily been utilized in consumer electronics, such as smartphones and wearables. Its expansion into healthcare devices underscores the growing trend of IoT solutions in improving various aspects of daily life.

For the telecom industry, this partnership could open new revenue streams and expand the use case for eSIM technology beyond traditional consumer devices. It also highlights the importance of network reliability and the potential for telecom companies to tailor their services to niche markets with specific needs, such as healthcare. The success of such collaborations could encourage further investment and innovation in IoT solutions across different sectors.

Enhancing Healthcare Equity Through Uninterrupted 24/7 Emergency Response Coverage

ATLANTA, Feb. 28, 2024 /PRNewswire/ -- KORE, a global leader in Internet of Things ("IoT") Solutions, and Medical Guardian, a leading provider of personal emergency response systems (PERS), jointly announce their groundbreaking collaboration on the first-ever medical alert device utilizing eSIM technology. This revolutionary technology is designed to overcome cell signal challenges and address healthcare access disparities by enabling electronic switching of service carriers for optimal 24/7 connectivity.

This collaboration aligns with KORE's "IoT for Good" purpose statement and Medical Guardian's commitment to empowering lives. KORE OmniSIM™ technology provides Medical Guardian the flexibility to wirelessly switch to a network carrier that best meets members' needs. It streamlines logistics by allowing Medical Guardian to use a single SIM card to connect to multiple providers, future-proofing safety devices against network or carrier changes and enhancing member satisfaction.

The new eSIM is activated in Medical Guardian's newest PERS device, the MGMini, which was designed to facilitate "active aging," as defined by the World Health Organization (WHO). The device leverages KORE's reliable connectivity services and KORE OmniSIM technology to optimize opportunities for health, participation and security for aging adults. 

The MGMini enables seniors to live independently for longer by providing access to vital resources. Its two-way communication feature allows wearers to instantly connect with emergency operators and caregivers at the press of a button. In addition to responsive care, the MGMini's connectivity will provide proactive on-person touchpoints to improve health outcomes for Medical Guardian's rapidly growing membership of over 100,000 individuals enrolled in Medicaid Long-Term Services and Supports (LTSS), Dual Eligible and Medicare Advantage programs.

Romil Bahl, KORE President and CEO, said KORE is dedicated to empowering its customers to help others through eSIM technology – i.e., Medical Guardian, who provides seniors safe, reliable ways to age on their own terms. "Medical Guardian's life-saving devices, connected by KORE's eSIM technology, serve as prime examples of how IoT can make positive, real-world impacts," said Bahl. "IoT can be applied to help solve our most daunting obstacles, like caring for our growing aging population. Helping our seniors age with dignity helps us all look forward to a brighter future."

Geoff Gross, Founder and CEO of Medical Guardian, added, "We're committed to increasing access to safety, engagement, and wellness services. This exciting partnership enables us to deliver enhanced connectivity to our services and unlock unique touchpoints to protect members, establish trusting relationships, close gaps in care, and improve health outcomes."

For more information, visit korewireless.com and medicalguardian.com.

About KORE
KORE is a pioneer, leader, and trusted advisor delivering mission critical IoT solutions and services. We empower organizations of all sizes to improve operational and business results by simplifying the complexity of IoT. Our deep IoT knowledge and experience, global reach, purpose-built solutions, and deployment agility accelerate and materially impact our customers' business outcomes. For more information, visit korewireless.com

About Medical Guardian
Founded in 2005, Medical Guardian is a leading provider of innovative health solutions for aging adults, with 330,000+ active members in all 50 states. The company offers a full suite of connected-care medical alert systems that empower older adults to live a life without limits and age safely at home. Medical Guardian boasts a 93% customer satisfaction rate, achieves a 4.7+ star rating on Google Reviews, and was named a Top Medical Alert Device in 2023 by the New York Times Wirecutter and Forbes Health. For more information about Medical Guardian, please visit: www.medicalguardian.com

KORE Media Contact
Stephen Bell
Marketing Manager
Email: sbell@korewireless.com
+1-440-622-9352

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SOURCE KORE Wireless

The collaboration introduces the first medical alert device using eSIM technology to enhance 24/7 emergency response coverage, aiming to improve healthcare access and address disparities.

KORE's OmniSIM technology enables wireless switching of network carriers, allowing for optimal connectivity and future-proofing safety devices against network or carrier changes.

The MGMini device is designed to facilitate 'active aging' as defined by the World Health Organization, providing seniors with access to vital resources and enabling independent living for longer.

KORE's eSIM technology aims to empower seniors to age with dignity by providing safe and reliable ways to age on their own terms, enhancing connectivity to services and improving health outcomes.

Over 100,000 individuals are enrolled in Medical Guardian's programs, including Medicaid Long-Term Services and Supports, Dual Eligible, and Medicare Advantage programs.
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the internet of things (iot) means many things to many people - the developer in a lab, the entrepreneur in a garage, the ceo in the corner office - each have their own vision. kore provides the people, expertise and technology to support the many visions of the iot, from the inspiration of things and the innovation of things to the internet of things. founded in 2003, kore quickly rose to become the world’s largest managed network services provider specializing in iot and machine-to-machine (m2m) communications. today, kore is a global leader in software service and platforms that power the iot, with millions of active on-network units. kore is the brand behind successful iot brands, and kore team members are the people powering iot: • sales and engineering teams delve deep into customer needs to understand their vision, creating customized solutions for rapid go-to-market timelines. • the technical support team ensures client technical issues are handled with urgency. • the device ce