Klaviyo, Inc. Stock Price, News & Analysis

Klaviyo (NYSE:KVYO) has launched two major AI-powered solutions: Marketing Agent and Customer Agent, establishing itself as an AI-first B2C CRM platform. The Marketing Agent autonomously plans and executes marketing campaigns, creating on-brand content and personalizing communications within minutes. The Customer Agent provides 24/7 customer support, handling inquiries and product recommendations while seamlessly escalating complex issues to human agents.

According to Klaviyo's 2025 AI Shopping Index, 63% of consumers expect AI assistants to be a standard part of online shopping by 2026. The company also announced several platform updates, including MCP Server for external AI model connections, Data Warehouse Import capabilities, AI-powered Image Remix, and enhanced attribution reporting.

Klaviyo (NYSE: KVYO), a CRM platform for consumer brands, has achieved significant recognition in the 2025 IDC MarketScape assessment, being named a Leader in AI-Enabled Marketing Platforms for Small Businesses and a Major Player for Midsize Businesses.

The company's platform processes over 2 billion events daily across 7.3 billion customer profiles through its Klaviyo Data Platform (KDP). Key AI features include Smart Send Time for optimal customer engagement timing and an MCP server connecting AI tools with customer data. The platform integrates with commerce platforms like Shopify and offers AI-driven marketing automation across email, SMS, WhatsApp, and mobile push channels.

AS Beauty, a Klaviyo customer, reported 4x year-over-year revenue growth during key sales periods using the platform's AI-driven insights.

Woo and Klaviyo (NYSE:KVYO) released a comprehensive global consumer study revealing significant shifts in shopping behavior across 6,000 consumers in the US, UK, Canada, and Australia. The research highlights that 43% of shoppers research products on one platform but purchase on another, while 55% of Gen Z discover products on TikTok but validate through Amazon reviews.

The study uncovered that 28% of consumers use AI for online product discovery, with adoption reaching 66% among high earners. Additionally, 64% of consumers consider reviews as their primary purchase driver, and 43% will abandon purchases if product quality is uncertain. The findings emphasize the growing importance of trust, personalization, and multi-channel validation in the evolving ecommerce landscape.

WooCommerce (NYSE:KVYO) and Klaviyo released a comprehensive global consumer study surveying over 6,000 shoppers across the US, UK, Canada, and Australia, revealing significant shifts in shopping behavior. The study found that 43% of consumers research products on one platform but purchase on another, while 64% consider reviews as their primary purchase driver.

Key findings show that 55% of Gen Z discover products on TikTok but validate through Amazon reviews, and 28% of consumers use AI for product discovery, rising to 66% among high earners. The research highlights a growing economic divide affecting purchasing decisions, with consumers becoming more intentional and validation-driven in their shopping journey.

Klaviyo (NYSE:KVYO) released new research conducted by Forrester Consulting revealing a significant collaboration gap between marketing and service teams in B2C organizations. The study of 363 North American marketing and service decision-makers shows that while 69% prioritize customer retention and loyalty, only 24% report consistent collaboration between teams.

The research identified key challenges: 61% cite organizational silos, 57% point to misaligned KPIs, and 52% struggle with disconnected data. Despite 76% of leaders emphasizing the importance of unified customer views, only 17% have the necessary tools. Similarly, while 82% prioritize personalization, just 11% have implementation capabilities.

Leaders expect collaboration benefits including improved retention (61%), stronger revenue (55%), and higher Customer Lifetime Value (53%). Klaviyo's platform processes over 2 billion daily events across 7+ billion customer profiles to address these challenges.

Klaviyo (NYSE: KVYO), a CRM platform specialized for consumer brands, has announced its upcoming Investor Day event scheduled for September 25, 2025. The event will be held in conjunction with K:BOS, the company's flagship event for global consumer businesses and partners.

The Investor Day presentation will run from 10:00 a.m. ET to 1:00 p.m. ET. Investors can access the live webcast and presentation slides through Klaviyo's investor relations website, with a replay available after the event.

Klaviyo (NYSE:KVYO) announced its flagship event K:BOS, scheduled for September 25-26, 2025, at the Hynes Convention Center in Boston. The event will gather over 1,000 marketing and service leaders to discuss AI, creativity, and customer relationships in B2C marketing.

As a CRM platform serving over 176,000 brands and processing 2 billion consumer interactions daily, Klaviyo will showcase how AI and data are transforming growth strategies. The event features 30+ breakout sessions, workshops, and product roadmap previews. Notable speakers include entrepreneur Paige DeSorbo, marketing executive Omar Johnson, and leaders from prominent brands like Away, Glossier, and Princess Polly.

The event will also launch Klaviyo's new brand campaign in partnership with Away, demonstrating how the platform's AI capabilities enhance customer relationships and personalized experiences.

Klaviyo (NYSE: KVYO), a CRM platform for B2C brands, announced the pricing of a secondary offering of 6.5 million shares of Series A common stock by existing stockholders. The selling stockholders have also granted the underwriter, Barclays, a 30-day option to purchase up to an additional 975,000 shares.

The offering is expected to close on August 21, 2025. Notably, Klaviyo will not receive any proceeds from this secondary offering, as the shares are being sold by existing stockholders. The shares will be available through various trading channels, including the NYSE and over-the-counter market.

Klaviyo (NYSE:KVYO), a B2C-focused CRM platform, has announced a secondary offering of 6.5 million shares of Series A common stock by entities affiliated with Summit Partners, L.P. The selling stockholders may grant underwriters a 30-day option to purchase up to an additional 975,000 shares.

Barclays is serving as the sole underwriter for the offering, which will be conducted through various channels including the NYSE and over-the-counter markets. Klaviyo will not receive any proceeds from this secondary offering, as the shares are being sold by existing stockholders.