Lumen Technologies Inc Stock Price, News & Analysis

Lumen Technologies (NYSE: LUMN) has partnered with Talkdesk to expand its cloud-based solutions for contact centers. This integration provides customers with access to Talkdesk's CCaaS offerings, including Talkdesk CX Cloud™ and automation-first solutions. The collaboration aims to enhance customer satisfaction, efficiency, and lower costs by consolidating UCaaS, CCaaS, and networking solutions under a single provider. According to Metrigy, customers using such integrated services report significant increases in customer satisfaction (3x), revenue (17.4%), and employee efficiency (51.1%). This partnership underscores Lumen's expertise in modernizing contact center technologies.

Lumen Technologies (NYSE: LUMN) announced that Maxine Moreau, president of Mass Markets, will present at the New Street Research and BCG Second Annual Fiber to the Future Conference on March 28, 2023, starting at 11:15 a.m. ET. A live webcast of the presentation will be accessible on the Lumen Investor Relations website.

Lumen is focused on connecting people, data, and applications through its robust network and services, supporting both current and future customer needs.

Lumen Technologies (NYSE: LUMN) has initiated offers to issue senior secured notes in exchange for up to $1.1 billion of outstanding senior unsecured notes. The new 10.500% Senior Secured Notes due 2030 aim to reduce Lumen's consolidated indebtedness and strengthen its balance sheet. The exchange offers will expire on April 13, 2023, with an early tender deadline of March 29, 2023. Notably, the new notes will be secured and guaranteed by the Issuer's parent company and various subsidiaries, enhancing their financial stability. This initiative exemplifies Lumen's focus on capital allocation priorities.

Black Lotus Labs of Lumen Technologies (NYSE: LUMN) has identified a new malware campaign, HiatusRAT, targeting business-grade routers since June 2022. The campaign primarily affects DrayTek Vigor models 2960 and 3900, with around 4,100 exposed devices on the internet, and about 100 compromised across Latin America, Europe, and North America. The malware captures and intercepts network data while converting infected devices into traffic proxy bots. Following its discovery, Lumen has taken measures to mitigate the threat, including blocking command and control servers and enhancing their security portfolio.

Lumen Technologies (NYSE: LUMN) will present at two key investor conferences in March 2023. The first is the Morgan Stanley Technology, Media & Telecom Conference on March 6, starting at 3:55 p.m. ET. The second is the Raymond James 44th Annual Institutional Investors Conference on March 7, commencing at 1:40 p.m. ET. Live webcasts of both presentations will be accessible via the Lumen Investor Relations website. Lumen, serving over 60 countries, aims to enhance human progress through technology.

Lumen Technologies (NYSE: LUMN) released its Q4 2022 DDoS report, highlighting a rise in attacks and trends for 2023. Nearly 90% of Q4 attacks were 'hit and run' style, with a 73% increase in DNS amplification attacks. Lumen mitigated 22% more DDoS attacks in 2022 compared to 2021, including the largest attack of 1.06Tbps. Predictions for 2023 suggest attackers will target small- to mid-size businesses, utilize new resources, and coordinate attacks around significant dates. The cost of a DDoS attack could reach nearly $21 million for a company with $2 billion in revenue.

Lumen Technologies (NYSE: LUMN) reported a net loss of $(3.069) billion for Q4 2022, including a non-cash goodwill impairment charge of $3.271 billion, compared to a net income of $508 million in Q4 2021. Revenue fell to $3.800 billion from $4.847 billion year-over-year. The company completed the divestiture of its 20-state ILEC business for $7.5 billion and plans to sell its EMEA business to Colt for $1.8 billion. Lumen's free cash flow decreased to $126 million in Q4 2022, down from $776 million in Q4 2021. The company also announced a 2023 outlook of $4.6 to $4.8 billion for Adjusted EBITDA and $0 to $200 million for Free Cash Flow.

Lumen Technologies (NYSE: LUMN) announced significant changes to its executive leadership to enhance customer service and drive growth. The new appointees include Sham Chotai as Executive Vice President of Product and Technology and Jay Barrows as Executive Vice President of Enterprise Sales and Public Sector. Additionally, Ashley Haynes-Gaspar will oversee the marketing organization as Executive Vice President, Customer Experience Officer, Wholesale, and International. CEO Kate Johnson emphasized these leadership adjustments aim to foster innovation and simplify processes to improve customer experiences.