Monumental Sports & Entertainment and Ticketmaster Announce Founding Partnership to Redefine the Fan Experience at MSE's Next-Generation Arena
Monumental Sports & Entertainment named Ticketmaster as a Founding Partner for its next-generation downtown Washington, D.C. arena on Nov 5, 2025. The multiyear agreement embeds Ticketmaster across MSE's technology, operations, and media platforms, including Monumental Sports Network, and will power fan journeys for the Capitals, Wizards, Mystics, concerts, and other events.
The partnership is central to an $800 million+, multi-phase arena transformation and promises frictionless, hyper-personalized digital experiences and media integration across MSE's venues.
Monumental Sports & Entertainment ha nominato Ticketmaster come partner fondatore per la sua arena di nuova generazione nel centro di Washington, D.C. il 5 novembre 2025. L'accordo pluriennale integra Ticketmaster attraverso la tecnologia, le operazioni e le piattaforme media di MSE, inclusa Monumental Sports Network, e supporterà i percorsi dei fan per Capitals, Wizards, Mystics, concerti e altri eventi.
La partnership è al centro di una trasformazione dell'arena da oltre 800 milioni di dollari, in più fasi, e promette esperienze digitali fruibili, iper-personalizzate e integrazione multimediale attraverso le venue di MSE.
Monumental Sports & Entertainment nombró a Ticketmaster como socio fundador para su arena de próxima generación en el centro de Washington, D.C. el 5 de noviembre de 2025. El acuerdo plurianual incorpora a Ticketmaster a través de la tecnología, operaciones y plataformas de medios de MSE, incluida Monumental Sports Network, y potenciará las experiencias de los aficionados para Capitals, Wizards, Mystics, conciertos y otros eventos.
La asociación es fundamental para una transformación de la arena de más de 800 millones de dólares, en varias fases, y promete experiencias digitales sin fricción, hiperespersonalizadas e integración mediática en las instalaciones de MSE.
Monumental Sports & Entertainment가 차세대 도심지 워싱턴 D.C. 아레나를 위한 창립 파트너로 Ticketmaster를 선정했습니다. 2025년 11월 5일에 체결된 이 다년 계약은 Ticketmaster를 MSE의 기술, 운영 및 미디어 플랫폼 전반에 통합하며 Monumental Sports Network를 포함하고, Capitals, Wizards, Mystics, 콘서트 및 기타 이벤트의 팬 여정을 지원할 것입니다.
이 파트너십은 8억 달러를 넘는 다단계 아레나 변혁의 핵심이며, MSE의 경기장에서 마찰 없는 하이퍼 퍼스널라이즈된 디지털 경험과 미디어 통합을 약속합니다.
Monumental Sports & Entertainment a nommé Ticketmaster comme partenaire fondateur pour sa nouvelle salle de prochaine génération dans le centre de Washington, D.C., le 5 novembre 2025. L'accord pluriannuel intègre Ticketmaster à travers la technologie, les opérations et les plateformes média de MSE, y compris Monumental Sports Network, et alimentera les parcours des fans des Capitals, Wizards, Mystics, des concerts et d'autres événements.
Le partenariat est au cœur d'une transformation de l'arène de plus de 800 millions de dollars, en plusieurs phases, et promet des expériences numériques sans friction, hyper-personnalisées et une intégration médiatique à travers les sites de MSE.
Monumental Sports & Entertainment hat Ticketmaster als Gründungspartner für die Arena der nächsten Generation im Zentrum von Washington, D.C. zum 5. November 2025 benannt. Die mehrjährige Vereinbarung integriert Ticketmaster über die Technologie, den Betrieb und die Medienplattformen von MSE, einschließlich des Monumental Sports Network, und wird die Fanreisen für die Capitals, Wizards, Mystics, Konzerte und andere Veranstaltungen unterstützen.
Die Partnerschaft steht im Zentrum einer Investition von über 800 Millionen Dollar in eine mehrstufige Arena-Transformation und verspricht reibungslose, hyperpersonalisierte digitale Erlebnisse und eine Medienintegration über die Venues von MSE.
Monumental Sports & Entertainment قامت بتعيين Ticketmaster كشريك تأسيسي من أجل ساحة الجيل القادم في وسط واشنطن العاصمة لوادي 5 نوفمبر 2025. يدمج الاتفاق متعدد السنوات Ticketmaster عبر تكنولوجيا MSE وعملياتها ومنصاتها الإعلامية، بما في ذلك Monumental Sports Network، وسيُتيح مسارات المشجعين لـ Capitals وWizards وMystics والحفلات الموسيقية والفعاليات الأخرى.
الشراكة في صلب تحول الساحة الذي يتجاوز 800 مليون دولار، وفي عدة مراحل، وتعد بتجارب رقمية سلسة، مُفَصَّلة بشكل فائق وتكامل إعلامي عبر أماكن MSE.
- Founding partner designation for Ticketmaster announced on Nov 5, 2025
- $800 million+ multi-phase arena transformation includes Ticketmaster integration
- Platform embedded across MSE teams and Monumental Sports Network
- Fan experience to receive hyper-personalized, digitally enhanced journeys
- None.
Insights
Founding partnership embeds Ticketmaster across MSE's new arena, tying ticketing, tech, and media to a >$800M transformation.
Monumental Sports & Entertainment and Ticketmaster formalize a multiyear Founding Partnership announced on
The business mechanism links core ticketing systems to venue infrastructure and media channels, increasing operational integration and brand visibility. This raises dependencies on Ticketmaster for access control, personalization engines, and broadcast tie‑ins. Risks include concentration of technology responsibility and any future integration or service disruptions; the announcement does not disclose contractual term limits or specific KPIs.
Watch for concrete milestones: public rollout timing as Phase One construction finishes, the scope of technology integrations in venue systems, and any stated adoption metrics across teams and MNMT within the next construction phases. These items will clarify commercial reach and operational risk over the arena build and initial seasons.
Industry-leading ticketing partner to power innovative, seamless fan journey across Capitals,
Wizards, Mystics, and other world-class events at downtown D.C. arena with advanced technology,
personalization, and media integration
This strategic, multiyear partnership builds on a long-standing relationship between MSE and Ticketmaster and now takes on a far greater role as both organizations reimagine what the modern live event experience can be. It combines MSE's commitment to innovation and fan-centric design with Ticketmaster's best-in-class platform and emerging ticketing technologies to redefine how fans experience live sports and entertainment from street to seat. Together, MSE and Ticketmaster will deliver a frictionless, hyper-personalized, and digitally enhanced experience that sets a new standard for arena operations and guest engagement.
"This is a transformational partnership that accelerates our shared vision for the arena of the future," said Jim Van Stone, President of Business Operations and Chief Commercial Officer at MSE. "With Ticketmaster as a Founding Partner, we're not only bringing cutting-edge ticketing technology to our fans, but we're also ensuring a smarter, safer, and more customized journey—from entering the building to enjoying every moment inside it. We are proud to partner with a company so deeply aligned with our mission to revitalize downtown D.C. and deliver unforgettable experiences at every touchpoint."
As part of the agreement, Ticketmaster will be embedded across MSE's fully integrated ecosystem, spanning programming across MSE's teams, integrations in the brand-new arena, and a media and broadcast presence through Monumental Sports Network (MNMT). This partnership will play a central role in the ongoing
Ticketmaster's platform will power fan journeys across MSE's teams – including the NHL's Washington Capitals, NBA's Washington Wizards, and WNBA's Washington Mystics – while creating immersive, seamless experiences for guests attending concerts, family shows, and special events at Capital One Arena and other MSE venues. The collaboration also extends to MNMT, where Ticketmaster will gain powerful brand visibility and storytelling opportunities across one of the nation's leading regional sports media platforms. Through broadcasts, in-arena content, digital platforms, and original programming, the partnership ensures dynamic engagement with fans throughout the MSE portfolio and beyond.
Ticketmaster's expanded role will be felt throughout every level of the transformed arena, as the organizations come together to create a fully integrated strategic partnership that will help shape the future of live entertainment in the nation's capital. With the global ticket leader now embedded across MSE's technology, operations, and media platforms, the collaboration goes beyond access, it becomes a core driver of innovation and guest experience as the new arena takes shape. Ticketmaster joins United Airlines and Vanda Pharmaceuticals as the third Founding Partner in MSE's arena transformation initiative — a major investment that aims to revitalize downtown
"As MSE reimagines the in-venue experience through innovative infrastructure, immersive content and transformative technology, Ticketmaster is excited to support this new era of live entertainment where fans come first and experiences come alive," said Marla Ostroff, Managing Director of
Today's announcement comes as Phase One of construction is being finalized on the next-generation arena, a project central to MSE's broader efforts to revitalize downtown
About Monumental Sports & Entertainment
Monumental Sports & Entertainment is one of America's leading integrated sports and entertainment companies and is ranked as one of the most valuable globally. Our people, players, teams, and events bring excitement and joy to millions. We invest and innovate to consistently raise the game so we can deliver extraordinary experiences that will inspire and unite our community, our fans, and our people. To learn more, visit monumentalsports.com.
About Ticketmaster
Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 600 million tickets per year across 35+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV). To learn more, visit ticketmaster.com.
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SOURCE Monumental Sports & Entertainment
FAQ
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