Macy's, Inc. Unveils New Automated Fulfillment Center, Marking a Bold Step in Supply Chain Modernization
The facility will be the company's largest and most advanced in the network, improving delivery speed and efficiency

Macy’s, Inc. today celebrated the grand opening of its new automated fulfillment center in
Positioned in the Southeast, the facility expands Macy’s, Inc.’s reach, enabling faster, more efficient service for millions of customers. By supporting all product categories — from apparel and beauty to home and toys — more orders can be shipped from a single location, helping customers receive everything they need, faster and in fewer boxes. The
Faster Deliveries and Fresh Finds In-Store
Equipped with state-of-the-art automation and an advanced warehouse management system, the 2.5 million square foot facility has the largest storage capacity and is designed to deliver the highest productivity and throughput potential in the company’s network. The scale and technology of the new facility enables Macy’s, Inc. to process more orders and replenish stores with greater speed and efficiency, ensuring a seamless shopping experience for customers.
“The opening of our
Scalable Operation Enabling Future Growth
“Over the past two years, we’ve tested and learned from automation at other sites, refining how it can make our operations more efficient and our colleagues work safer and smarter,” said Sean Barbour, senior vice president of supply chain operations. “Now, we’re building on those lessons with our most advanced deployment yet including the debut of a new warehouse management system that will provide greater accuracy, flexibility, and speed. We’re proud to celebrate this milestone while continuing to modernize and strengthen our supply chain across the network.”
People and Community
Macy’s, Inc. is proud to continue their decades-long legacy of giving back to the communities where colleagues live and work. In celebration of the new facility, the company has committed
As the company continues to integrate new technology and automate repetitive and physically demanding tasks, it is also investing in training and upskilling. These efforts ensure colleagues grow with the future of work and are empowered to build meaningful careers in a modern, tech-enabled environment.
About Macy’s, Inc.
Macy’s, Inc. (NYSE: M) is a trusted source for quality brands through our iconic nameplates – Macy’s, Bloomingdale’s and Bluemercury. Headquartered in
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Media – Carolyn Ng Cohen
communications@macys.com
Investors – Pamela Quintiliano
investors@macys.com
Source: Macy’s, Inc.