Manhattan Associates Introduces Sightline™, Bringing Decision Intelligence to Supply Chain Planning

Key Terms

ai-driven technical

AI-driven describes products, services, processes or decisions that rely on artificial intelligence—software that detects patterns in data and makes predictions or choices without step-by-step human direction. For investors it signals potential for faster growth, lower operating costs or new revenue, but also new risks (model errors, data problems, regulatory limits); think of it like a smart thermostat that can save energy and money but can also misbehave if fed bad information.

safety stock technical

Safety stock is extra inventory a company keeps on hand beyond expected demand to prevent stockouts when supply or sales are unexpectedly higher or slower than planned. It matters to investors because it reduces the risk of lost sales and production delays—like keeping a spare tire—while also tying up cash and storage costs, so the size of safety stock influences both revenue reliability and working capital efficiency.

lead times technical

Lead times are the time gap between starting a process and its completion—such as the period from ordering parts to receiving them, approving a product to launching it, or a customer placing an order to getting delivery. They matter to investors because they shape revenue timing, inventory needs, and costs: predictable, short lead times make a business more responsive and efficient, while long or variable lead times can cause stockouts, lost sales, and higher carrying costs—like waiting longer for ingredients that delays serving customers.

business intelligence tools technical

Business intelligence tools are software systems that gather, clean and visualize a company's financial and operational data so managers and investors can spot trends, measure performance and make decisions. They act like a car dashboard or map, turning many numbers into clear charts, forecasts and alerts that reveal growth opportunities, cost issues or emerging risks. For investors, BI tools improve the ability to judge a firm's health, the reliability of its reporting and where value may be created or lost.

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New capability reveals the reasoning behind every AI-driven forecast, recommendation, and inventory decision in ActivePlanning, deepening planner trust by turning hours of off-system investigation into in-application answers within seconds

LAS VEGAS--(BUSINESS WIRE)-- Manhattan Associates Inc. (Nasdaq: MANH), the global leader in native AI-empowered supply chain commerce solutions, today unveiled Sightline, a new capability within ActivePlanning™, to reveal the reasoning behind AI-driven forecasts, recommendations, and inventory decisions in plain business language.

Sightline brings the “why” behind projected outcomes directly into the application, from a single order line to an entire network. It gives planners forensic-level understanding of the factors shaping forecasts, orders, and inventory positions, including forecast inputs, safety stock decisions, vendor minimums, lead times, promotional effects, fulfillment shifts, and network movements.

For decades, planners have had to leave the system and work in tools like Microsoft Excel to understand the logic behind planning decisions. Sightline changes that by delivering real-time, in-application analysis that turns hours of off-system investigation into answers in seconds. Planners can quickly understand why a forecast changed, why a projection ran high or low, or what factors drove a recommendation.

Advanced AI forecasting can often feel like a black box that requires a data scientist to do the analysis. Forecasts get adjusted by AI, replenishment recommendations come from AI, and allocation decisions get nudged by AI. Practitioners often have difficulty understanding exactly why it’s doing what it’s doing. But with Sightline they get real-time, in-application analysis, turning hours of investigation into answers in seconds.

Sightline also introduces dynamic, configurable views built around how planners actually work, whether by role, promotion, activity, or a combination of those perspectives. These views across forecasts, order projections, and planned inventory levels are enabled through a new configurable workspace for planners, reducing time spent answering routine “why” questions and eliminating the need for third-party business intelligence tools or Excel.

“At Manhattan, we are committed to continuous innovation and simplification, which helps our customers work smarter and move faster,” said Brian Kinsella, senior vice president and chief product officer at Manhattan. “With Sightline, we’re giving planning teams a powerful new way to understand the drivers behind every outcome, accelerate decision-making, and drive higher productivity across the supply chain.”

Sightline establishes a new mandate for planning software by embedding explainability directly into the planning system, so users can investigate outcomes where decisions are made.

ABOUT MANHATTAN ASSOCIATES

Manhattan Associates is a global technology leader, providing supply chain and omnichannel commerce solutions with unmatched AI capabilities. We design, build, and offer best-in-class, AI-powered, cloud-based solutions that drive resilience and efficiency for businesses. We enable enterprises to uniquely unify front-end sales with back-end supply chain execution.

Our commitment to innovation, cloud-native platform, and API-first architecture creates simpler experiences and faster paths to value for our customers. We empower them to preempt and react to emerging trends and global disruptions with technical expertise and operational confidence, transforming challenges into competitive advantage. For more information, please visit www.manh.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260520864276/en/

Press Contact:
Devika Goel
Manhattan Associates
dgoel@manh.com

Source: Manhattan Associates Inc.