Marchex Inc Stock Price, News & Analysis

Marchex (MCHX) has expanded its partnership with FordDirect to provide AI-powered Engage for Sales and Service solutions to approximately 3,000 Ford Dealers and Lincoln Retailers nationwide. Building on their existing Spotlight service, the expanded offering leverages advanced AI to analyze customer interactions and provide actionable insights. The solution includes features such as lead outcome analysis, high-value opportunity alerts, customer topic tracking, satisfaction scoring, and revenue boosting capabilities. The system automatically categorizes customer calls based on intent and provides real-time alerts for missed opportunities. Key benefits include improved sales funnel tracking, enhanced service revenue, and better customer experience management. The partnership aims to help dealers capture more sales opportunities, increase service bay traffic, and optimize operational efficiency through AI-powered conversation analysis.

Marchex (NASDAQ: MCHX) reported Q1 2025 financial results and announced a new share repurchase program. Q1 revenue was $11.4 million, down from $11.6 million in Q1 2024, with a net loss of $2.0 million ($(0.05) per share). The company announced a new share repurchase program for up to 3 million shares of Class B common stock. Marchex highlighted its two-year transformation into an AI-powered SaaS analytics provider, expecting to achieve a $50 million annual revenue run rate and over $6 million in adjusted EBITDA run rate in 2025. The company recently sold phonenumbers.com for $0.8 million and expanded its auto OEM relationship to include access to over 3,000 franchised dealers. Key initiatives include new UI launch, Marchex Engage for Service product, and expansion into Microsoft Azure Marketplace.

Marchex (MCHX) has expanded its partnership with a major automotive OEM to provide Marchex Engage for Sales and Service to approximately 3,000 auto dealerships nationwide. The AI-powered solution, building on the success of Marchex Spotlight, helps dealerships maximize sales and service opportunities through advanced conversation analysis and customer sentiment tracking.

The solution offers key features including lead outcome analysis, high-value opportunity alerts, customer topic tracking, real-time sentiment scoring, and revenue boosting capabilities. Dealerships can leverage these tools to track conversion rates, re-engage potential customers, understand emerging trends, and improve customer satisfaction. The system automatically categorizes customer calls based on intent and provides real-time alerts for missed opportunities in both sales and service departments.

Marchex (NASDAQ: MCHX), an AI and conversational intelligence company focused on operational excellence and revenue acceleration, has scheduled its Q1 2025 financial results announcement for May 13, 2025 at approximately 4:20 p.m. ET.

Following the release, management will host a conference call at 5:00 p.m. ET to discuss results and company outlook. A live webcast will be available on the Investors section of Marchex's website, with an archived version accessible two hours after the call.

Marchex (NASDAQ: MCHX) has launched Engage for Service, a new AI-powered conversational intelligence solution for auto dealerships' service centers. The solution aims to enhance customer engagement, boost revenue, and increase lifetime customer value.

With service centers handling about 50% of all inbound calls, the solution addresses key challenges including cost disputes, scheduling conflicts, missed calls, repairs miscommunication, and long wait times. Key features include:

• Service appointment booking optimization
• High-value opportunity alerts via email/SMS
• Comprehensive interaction surveys with CSAT scoring
• Reputation rescue alerts for negative experiences

The solution complements Marchex's existing automotive suite, which includes Engage for Automotive Sales and Marketing Edge, designed to help dealerships optimize media spending and enhance sales productivity.

Marchex (NASDAQ: MCHX), a company specializing in AI and conversational intelligence for revenue acceleration, has announced its participation in the 37th Annual Roth Conference. The event will take place on March 17, 2025, at the Laguna Cliffs Marriott in Dana Point, CA, where management will be conducting one-on-one meetings only.

Marchex leverages AI-powered solutions and conversational intelligence to provide actionable insights and prescriptive analytics for B2B2C vertical markets. The company's technology enables executive, sales, and marketing teams to optimize customer journey experiences across communication channels, helping businesses drive operational excellence and revenue acceleration through strategic execution.

Marchex (NASDAQ: MCHX) reported its Q4 and full-year 2024 financial results, showing a slight revenue decline. Q4 revenue was $11.9 million (down from $12.4M in Q4 2023), with a net loss of $1.9 million or $(0.04) per share. Full-year 2024 revenue reached $48.1 million (down from $49.9M in 2023), with a net loss of $4.9 million.

The company announced several strategic initiatives, including:

• Rollout of vertical-specific advanced AI solutions for lead identification and assessment
• Partnership with Microsoft's Cloud AI Partner Program, expected to launch in Q2 2025
• Plans for sales force expansion and new channel partnerships

For 2025, Marchex anticipates year-over-year revenue growth, higher gross margins compared to 2024, and positive Adjusted EBITDA. The company aims to achieve sequential revenue acceleration throughout 2025 through strategic product launches and go-to-market initiatives.

Marchex (NASDAQ: MCHX), an AI and conversational intelligence company focused on operational excellence and revenue acceleration, has scheduled its Fourth Quarter and Full Year 2024 financial results announcement for March 6, 2025 at approximately 4:20 p.m. ET.

The company will host a conference call at 5:00 p.m. ET on the same day to discuss results and company outlook. A live webcast will be available on the Investors section of Marchex's website, with an archived version accessible two hours after the call concludes.

Marchex (NASDAQ: MCHX), a provider of AI-powered conversational intelligence solutions, announces its participation in key industry events including the 2025 IFA Annual Convention, ARS Annual Event, and Authority Brands Summit. The company's solutions help home services and franchise businesses optimize marketing, improve lead conversion, and drive revenue growth.

Marchex's AI-driven technology offers several key capabilities: marketing campaign optimization, lead performance monitoring, contact center analysis, lost revenue recovery, location management insights, and customer satisfaction enhancement. Recent innovations include lead outcomes tracking, lead value indicators, and topic analysis features.

The company serves major industry leaders including Authority Brands, ARS, Neighborly, and Two Men and a Truck, helping businesses analyze voice, text, and omnichannel interactions to uncover trends and optimize strategies without relying on traditional surveys or manual reviews.