Welcome to our dedicated page for Marchex news (Ticker: MCHX), a resource for investors and traders seeking the latest updates and insights on Marchex stock.
Marchex, Inc. (NASDAQ: MCHX) is a software publisher in the information sector that focuses on AI-powered conversational intelligence and analytics. This news page aggregates company announcements, press releases, and market updates so readers can follow how Marchex is evolving its platform, products, and corporate strategy.
According to its public disclosures, Marchex harnesses AI and conversation intelligence to provide actionable insights aligned with prescriptive vertical-market data analytics. News items frequently highlight developments in its Marchex Engage Platform, including features such as industry benchmarking, AI search attribution for calls originating from AI assistants and LLM search results, and enhancements to its unified user interface.
Marchex also issues news about vertical-specific solutions, such as offerings for automotive dealerships and service centers, healthcare organizations, and senior living operators. These updates describe how the company’s AI-based analytics are applied to sector-specific use cases like lead attribution, appointment prioritization, occupancy optimization, and performance benchmarking across locations.
Investors and operators can use this page to review earnings releases, conference call announcements, and SEC-related communications that discuss financial results, platform migration progress, and strategic initiatives such as the Agreement in Principle to acquire Archenia, Inc. By reading the news feed, users can see how Marchex positions its conversational intelligence solutions within B2B2C vertical markets and how new capabilities are intended to support sales, marketing, service, operations, and executive teams.
Bookmark this page to access a centralized stream of Marchex news, including product launches, vertical solution updates, earnings announcements, governance changes, and other disclosures that the company distributes through press releases and regulatory filings.
Marchex (NASDAQ:MCHX) has appointed Paul Gallagher as Vice President of Channel Sales to strengthen its partner ecosystem and drive strategic growth. Gallagher brings over 25 years of expertise in sales, marketing, and technology leadership. In his previous role at Will Marlow Agency, he achieved a 3x increase in client base and implemented AI strategies for service delivery efficiency.
At Marchex, Gallagher will be responsible for channel partner recruitment, enablement, and sales across various platforms including cloud, field service systems, CRMs, DMS, and analytics solutions. He will also advance channel sales through Microsoft and AWS Marketplaces, focusing on aligning business and technical goals for customer-focused innovation.
Marchex (MCHX) has expanded its partnership with a major automotive OEM to provide Marchex Engage for Sales and Service to approximately 3,000 auto dealerships nationwide. The AI-powered solution, building on the success of Marchex Spotlight, helps dealerships maximize sales and service opportunities through advanced conversation analysis and customer sentiment tracking.
The solution offers key features including lead outcome analysis, high-value opportunity alerts, customer topic tracking, real-time sentiment scoring, and revenue boosting capabilities. Dealerships can leverage these tools to track conversion rates, re-engage potential customers, understand emerging trends, and improve customer satisfaction. The system automatically categorizes customer calls based on intent and provides real-time alerts for missed opportunities in both sales and service departments.
Marchex (NASDAQ: MCHX), an AI and conversational intelligence company focused on operational excellence and revenue acceleration, has scheduled its Q1 2025 financial results announcement for May 13, 2025 at approximately 4:20 p.m. ET.
Following the release, management will host a conference call at 5:00 p.m. ET to discuss results and company outlook. A live webcast will be available on the Investors section of Marchex's website, with an archived version accessible two hours after the call.
Marchex (NASDAQ: MCHX) has launched Engage for Service, a new AI-powered conversational intelligence solution for auto dealerships' service centers. The solution aims to enhance customer engagement, boost revenue, and increase lifetime customer value.
With service centers handling about 50% of all inbound calls, the solution addresses key challenges including cost disputes, scheduling conflicts, missed calls, repairs miscommunication, and long wait times. Key features include:
- Service appointment booking optimization
- High-value opportunity alerts via email/SMS
- Comprehensive interaction surveys with CSAT scoring
- Reputation rescue alerts for negative experiences
The solution complements Marchex's existing automotive suite, which includes Engage for Automotive Sales and Marketing Edge, designed to help dealerships optimize media spending and enhance sales productivity.
Marchex (NASDAQ: MCHX), a company specializing in AI and conversational intelligence for revenue acceleration, has announced its participation in the 37th Annual Roth Conference. The event will take place on March 17, 2025, at the Laguna Cliffs Marriott in Dana Point, CA, where management will be conducting one-on-one meetings only.
Marchex leverages AI-powered solutions and conversational intelligence to provide actionable insights and prescriptive analytics for B2B2C vertical markets. The company's technology enables executive, sales, and marketing teams to optimize customer journey experiences across communication channels, helping businesses drive operational excellence and revenue acceleration through strategic execution.
Marchex (NASDAQ: MCHX) reported its Q4 and full-year 2024 financial results, showing a slight revenue decline. Q4 revenue was $11.9 million (down from $12.4M in Q4 2023), with a net loss of $1.9 million or $(0.04) per share. Full-year 2024 revenue reached $48.1 million (down from $49.9M in 2023), with a net loss of $4.9 million.
The company announced several strategic initiatives, including:
- Rollout of vertical-specific advanced AI solutions for lead identification and assessment
- Partnership with Microsoft's Cloud AI Partner Program, expected to launch in Q2 2025
- Plans for sales force expansion and new channel partnerships
For 2025, Marchex anticipates year-over-year revenue growth, higher gross margins compared to 2024, and positive Adjusted EBITDA. The company aims to achieve sequential revenue acceleration throughout 2025 through strategic product launches and go-to-market initiatives.
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