Welcome to our dedicated page for Marchex news (Ticker: MCHX), a resource for investors and traders seeking the latest updates and insights on Marchex stock.
Marchex, Inc. develops AI-powered conversational intelligence and analytics solutions that turn customer communications into operating, sales, marketing, and service insights. The company focuses on B2B2C vertical markets, including automotive, home services, healthcare, real estate, advertising, franchising, and multi-unit retail, and operates around conversational analytics and related solutions.
Marchex news commonly covers product availability and platform updates such as the Marchex Engage Platform, integrations for healthcare and automotive workflows, customer deployments, franchise and location-level performance analytics, and quarterly or annual financial results. Updates also address omnichannel conversation data, campaign attribution, lead handling, benchmarking, and operational performance tools for enterprise and distributed-location customers.
Marchex (NASDAQ: MCHX) said a major North American auto repair franchisor will expand deployment of its AI-powered conversation intelligence across several hundred franchise locations. The rollout includes Marchex’s new Agent Behavior solution and Google Ads outcome-based attribution to link calls, appointments, and completed repairs to business outcomes.
The platform offers automated call summaries, topic discovery, predictive insights, and integrated KPI reporting to boost appointment conversions, marketing ROA, and operational efficiency.
Marchex (NASDAQ: MCHX) will exhibit AI-powered conversation intelligence at the 2026 NADA Show (booth #7337N), positioning its platform as a growth tool for auto dealers amid a forecast of limited sales growth and higher service demand in 2026. The company supports more than 5,000 U.S. dealerships and will demo Engage for Sales, Engage for Service, and a preview of Agent Performance Suite to improve conversions, service revenue, and agent coaching.
Marchex (NASDAQ: MCHX) announced a new AI search attribution capability in its Engage Platform on December 10, 2025 that tracks and analyzes phone calls driven by LLM-powered search results (ChatGPT, Gemini, Perplexity, Copilot) even when consumers never visit a company website. The enhancement combines DNI for LLMs, AI conversation intelligence, AEO, and GA4 integration to: attribute DNI-enabled calls to specific AI search engines, measure intent and revenue outcomes, and push call events into GA4 for unified online/offline analytics.
This feature aims to close the visibility gap created by zero-click AI discovery and tie AI-driven conversations directly to business outcomes.
Marchex (NASDAQ: MCHX) reported Q3 2025 GAAP revenue of $11.5M and a net loss of $1.0M or $(0.02) per diluted share; adjusted EBITDA was a $0.6M gain (or $1.1M excluding $0.5M reorganization costs).
The company announced an Agreement in Principle to acquire Archenia for consideration including a $10M convertible note (6% interest, convertible at $1.80) and potential earn‑out equity of 2M shares per year for two years if targets are met; combined run rate is stated at ~$60M annualized.
Marchex (NASDAQ: MCHX) will release third quarter 2025 financial results for the period ended September 30, 2025 on Thursday, November 13, 2025 at approximately 4:20 p.m. ET. The company will post the press release in its Press Center on the corporate website.
Management will hold a conference call at 5:00 p.m. ET on November 13, 2025 and a live webcast will be available in the Investors section of the Marchex website; an archived webcast will be posted about two hours after the call ends.
Marchex (NASDAQ: MCHX) on October 20, 2025 launched the Marchex Senior Living Solution, an AI-powered suite built to help senior living organizations increase move-ins, optimize marketing spend, and improve customer journeys.
The platform converts phone calls and digital interactions into real-time actionable insights, offers AI categorization of conversations, clustered and generative topic lists (more than 30 topics), appointment-recovery alerts, and location-level conversion and CSAT tracking to guide marketing and operations.
The solution targets staffing and budget pressures in senior living by surfacing reasons prospects select or reject facilities and by refining lead quality for CRM/CDP enrichment. For more information, visit www.marchex.com.
Marchex (NASDAQ: MCHX) has launched Industry Benchmarking within its Key Insights Dashboard on the Marchex Engage Platform. This new capability enables businesses to compare their performance metrics against industry peers in real-time.
The platform analyzes crucial KPIs including conversation rate, lead rate, appointment set rate, and customer satisfaction metrics. The benchmarking system is powered by Marchex's conversation analytics data across B2C industries, offering visual indicators and data-driven guidance for strategic decision-making.
According to Troy Hartless, President and CRO, this solution helps clients evaluate lead generation and conversion metrics against industry standards, facilitating strategic focus on revenue growth opportunities. The service is available to eligible customers through an annual license.
Marchex (NASDAQ: MCHX), an AI and conversational intelligence company, announced significant executive leadership changes. CEO Edwin Miller is stepping down to serve as a senior advisor to the Chairman. The company has made several internal promotions: Troy Hartless (Chief Revenue Officer) has been appointed President, Francis Feeney (Chief Corporate and Legal Affairs Officer) becomes Chief Operating Officer, and Brian Nagle (Senior VP, Controller) is appointed Chief Financial Officer.
Under Miller's leadership since February 2023, Marchex implemented the 'OneStack' initiative and achieved business alignment. The company reaffirmed its Q3 2025 financial outlook will be within previously provided guidance ranges. Marchex continues to focus on expanding its AI products portfolio and growing its customer base in B2B2C vertical markets.
Marchex (NASDAQ:MCHX) reported Q2 2025 financial results, showing a shift to profitability with net income of $0.1 million compared to a net loss of $0.8 million in Q2 2024. Revenue was $11.7 million, down from $12.1 million year-over-year, while Adjusted EBITDA doubled to $0.6 million.
The company completed major platform transitions in 2025, migrating over 1,000 customers to its new Engage platform. Despite short-term revenue impacts from migrations and macroeconomic challenges, Marchex expects sequential growth in Q3 2025 with Adjusted EBITDA potentially increasing by over 50%. The company expanded its partnership with FordDirect, launched new AI solutions for healthcare, and aims to achieve $100 million in annualized revenue long-term.
Management anticipates Q4 2025 metrics to be lower than Q3 due to customer migration impacts and economic factors, pushing back previously set annual goals.
Marchex (NASDAQ:MCHX) has launched a new Healthcare AI Solution designed for health systems, large ambulatory care facilities, and healthcare marketing organizations. The solution leverages AI and conversational intelligence to transform patient interactions into actionable insights.
The platform offers comprehensive features including post-call data analysis, actionable insights for booking optimization, marketing optimization through healthcare-specific lead models, and advanced targeting and attribution capabilities. The solution aims to help healthcare organizations improve operational efficiency, optimize marketing campaigns, and better understand patient communication patterns.