Marchex, Inc. develops AI-powered conversational intelligence and analytics solutions that turn customer communications into operating, sales, marketing, and service insights. The company focuses on B2B2C vertical markets, including automotive, home services, healthcare, real estate, advertising, franchising, and multi-unit retail, and operates around conversational analytics and related solutions.
Marchex news commonly covers product availability and platform updates such as the Marchex Engage Platform, integrations for healthcare and automotive workflows, customer deployments, franchise and location-level performance analytics, and quarterly or annual financial results. Updates also address omnichannel conversation data, campaign attribution, lead handling, benchmarking, and operational performance tools for enterprise and distributed-location customers.
Marchex (NASDAQ: MCHX) launched an integration with Freshpaint on March 24, 2026 to connect Marchex’s AI conversation intelligence with Freshpaint’s privacy-by-design data platform.
The integration securely links inbound call and conversation data to marketing platforms, enabling healthcare marketers to attribute digital spend to booked appointments, optimize campaigns, and improve automated bidding while protecting patient privacy.
Marchex (NASDAQ: MCHX) will report fourth quarter and full year 2025 financial results on Wednesday, March 25, 2026 at approximately 4:20 p.m. ET. Following the release, management will host a conference call at 5:00 p.m. ET the same day.
A live webcast will be available on the company's Investors website and an archived version will be posted about two hours after the call.
Marchex (NASDAQ: MCHX) said PDS Health expanded use of its AI-powered conversation intelligence to link marketing activity to patient engagement and appointment outcomes. PDS Health reduced marketing cost per lead by ~20% using Marchex signals, while integrating insights into CRM and reporting for privacy-conscious attribution and budget optimization.
Marchex (NASDAQ: MCHX) announced an integration with Solera to bring Marchex’s AI-driven conversation intelligence into Solera’s SaaS platform for automotive dealerships on February 25, 2026. The integration aims to reduce manual data handling, improve speed and accuracy, and help dealer sales teams focus on closing deals.
The companies said the open integration approach lowers costs for dealers while adding value-added features and functionality.
Marchex (NASDAQ: MCHX) will showcase its AI-powered conversation intelligence at the International Franchise Association (IFA) Convention 2026. The company highlights tools for franchise brands to improve booking rates, marketing ROI, agent performance, and consistency across multi-location networks.
Attendees can visit Booth #407 or schedule a virtual demo to see the Agent Performance Suite and analytics that surface lead outcomes, conversion gaps, and coaching opportunities across sectors like home services and automotive.
Marchex (NASDAQ: MCHX) said a major North American auto repair franchisor will expand deployment of its AI-powered conversation intelligence across several hundred franchise locations. The rollout includes Marchex’s new Agent Behavior solution and Google Ads outcome-based attribution to link calls, appointments, and completed repairs to business outcomes.
The platform offers automated call summaries, topic discovery, predictive insights, and integrated KPI reporting to boost appointment conversions, marketing ROA, and operational efficiency.
Marchex (NASDAQ: MCHX) will exhibit AI-powered conversation intelligence at the 2026 NADA Show (booth #7337N), positioning its platform as a growth tool for auto dealers amid a forecast of limited sales growth and higher service demand in 2026. The company supports more than 5,000 U.S. dealerships and will demo Engage for Sales, Engage for Service, and a preview of Agent Performance Suite to improve conversions, service revenue, and agent coaching.
Marchex (NASDAQ: MCHX) announced a new AI search attribution capability in its Engage Platform on December 10, 2025 that tracks and analyzes phone calls driven by LLM-powered search results (ChatGPT, Gemini, Perplexity, Copilot) even when consumers never visit a company website. The enhancement combines DNI for LLMs, AI conversation intelligence, AEO, and GA4 integration to: attribute DNI-enabled calls to specific AI search engines, measure intent and revenue outcomes, and push call events into GA4 for unified online/offline analytics.
This feature aims to close the visibility gap created by zero-click AI discovery and tie AI-driven conversations directly to business outcomes.
Marchex (NASDAQ: MCHX) reported Q3 2025 GAAP revenue of $11.5M and a net loss of $1.0M or $(0.02) per diluted share; adjusted EBITDA was a $0.6M gain (or $1.1M excluding $0.5M reorganization costs).
The company announced an Agreement in Principle to acquire Archenia for consideration including a $10M convertible note (6% interest, convertible at $1.80) and potential earn‑out equity of 2M shares per year for two years if targets are met; combined run rate is stated at ~$60M annualized.
Marchex (NASDAQ: MCHX) will release third quarter 2025 financial results for the period ended September 30, 2025 on Thursday, November 13, 2025 at approximately 4:20 p.m. ET. The company will post the press release in its Press Center on the corporate website.
Management will hold a conference call at 5:00 p.m. ET on November 13, 2025 and a live webcast will be available in the Investors section of the Marchex website; an archived webcast will be posted about two hours after the call ends.