Marchex, Inc. develops AI-powered conversational intelligence and analytics solutions that turn customer communications into operating, sales, marketing, and service insights. The company focuses on B2B2C vertical markets, including automotive, home services, healthcare, real estate, advertising, franchising, and multi-unit retail, and operates around conversational analytics and related solutions.
Marchex news commonly covers product availability and platform updates such as the Marchex Engage Platform, integrations for healthcare and automotive workflows, customer deployments, franchise and location-level performance analytics, and quarterly or annual financial results. Updates also address omnichannel conversation data, campaign attribution, lead handling, benchmarking, and operational performance tools for enterprise and distributed-location customers.
Marchex (MCHX) has engaged investor relations and strategic communications firm PondelWilkinson to support an expanded investor relations program aimed at increasing institutional investor engagement and broadening awareness of its growth strategy.
The initiative follows Marchex’s acquisition of Archenia, which extended the business from conversational analytics into customer acquisition, qualification and measurable business outcomes. The combined company is focused on applying its AI-powered conversation and customer acquisition platform across existing and new customers to drive revenue growth and operating leverage. PondelWilkinson will advise on investor relations strategy, communications, and outreach to institutional investors, analysts and the wider investment community.
Marchex (MCHX) announced that an existing advertising and media customer has expanded its relationship by commercially deploying Marchex’s AI Voice Agent after a successful paid pilot.
The expanded deployment currently generates approximately $400,000 in annualized revenue and is expected to add incremental revenue in 2026 and more than $200,000 in annualized incremental revenue in 2027. During the pilot, the AI Voice Agent qualified prospective customers when sales representatives were unavailable, improving call handling and capturing sales opportunities that might otherwise have been missed. Marchex has signed additional AI Voice Agent customers and is pursuing paid pilots with several large enterprises that, if converted, could drive further incremental revenue growth in 2027.
Marchex (NASDAQ:MCHX) reported second quarter 2026 revenue of $11.0 million, down from $11.7 million a year earlier, and a net loss of $0.4 million or $(0.01) per diluted share, versus net income of $0.1 million in Q2 2025. Loss from operations narrowed to $0.3 million from $0.5 million. Adjusted EBITDA rose to $0.7 million, or $1.7 million before $1.0 million of reorganization and acquisition-related costs, compared with $0.6 million in Q2 2025.
On a supplemental pro forma combined basis with Archenia, Q2 2026 revenue was $15.5 million and Adjusted EBITDA was $1.0 million, or $2.0 million before related costs. Marchex closed the Archenia acquisition on July 1, 2026 and issued Q3 2026 pro forma outlook for revenue of $16.0–$16.5 million and Adjusted EBITDA (net of these costs) of $2.3–$2.5 million.
Marchex (NASDAQ: MCHX) announced it will release its second quarter 2026 financial results for the period ended June 30, 2026, on Wednesday, August 12, 2026, at approximately 4:20 p.m. ET. The earnings press release will be posted in the Press Center section of the company’s website.
According to Marchex, management will host a conference call at 5:00 p.m. ET the same day to discuss financial results and the company’s outlook. A live webcast and, later, an archived replay will be available in the Investors section of the Marchex website.
Marchex (NASDAQ: MCHX) announced the completion of its previously disclosed acquisition of Archenia, a performance-based customer qualification and acquisition company, creating a vertically focused, AI-driven customer acquisition and outcome-optimization platform. Marchex stockholders approved the transaction on July 1, 2026, with approximately 99.9% of votes cast in favor.
According to Marchex, the combination integrates its AI-powered conversational intelligence and first-party data with Archenia’s AI-driven lead qualification, conversational IVR and performance marketing infrastructure, aiming to connect customer insights, automated actions and measurable business outcomes. Marchex believes the combined company has a revenue run rate of about $15 million per quarter (approximately $60 million annualized), with potential growth in the 15–20% range in 2026, and that Archenia’s positive contribution could support combined Adjusted EBITDA margins of 10% or more in 2026.
Marchex (NASDAQ:MCHX) reported Q1 2026 GAAP revenue of $10.6 million, down from $11.4 million in Q1 2025. Net loss was $1.7 million ($0.04 per share) versus $2.0 million ($0.05) a year ago, and adjusted EBITDA loss improved to $0.1 million.
The company expects sequential revenue growth in Q2 and Q3 2026 and now guides Q2 adjusted EBITDA to $1.6–$1.8 million, with standalone Q3 potentially around $2 million. On May 8, 2026 Marchex signed a stock purchase agreement to acquire Archenia, targeting July 2026 closing, and estimates the combined business could reach roughly $15 million quarterly revenue and adjusted EBITDA margins of 10%+ in 2026.
Marchex (NASDAQ:MCHX) launched Agent Behaviors, an AI-powered solution within the Marchex Engage Platform to analyze and score agent performance in customer conversations.
The tool provides automated behavioral scoring and analytics to help franchises, dealers, and other organizations improve appointment rates, sales execution, and customer satisfaction through more targeted coaching.
Marchex (NASDAQ: MCHX) will report first quarter 2026 financial results for the period ended March 31, 2026, on Wednesday, May 13, 2026 at approximately 4:20 p.m. ET.
Management will host a conference call at 5:00 p.m. ET the same day with a live webcast available on the company investor website and an archived recording posted about two hours after the call.
Marchex (NASDAQ: MCHX) announced that the Marchex Engage Platform is now broadly available to customers, including Marketing Edge Advantage clients. The AI-powered platform offers KPI dashboards, configurable analytics, industry benchmarking, personalized recommendations, call logs, and links metrics to revenue impact to help close performance gaps.
Early customer feedback highlights actionable insights, including identification of >$60,000 in wasted spend from affiliate-driven calls.
Marchex (NASDAQ: MCHX) reported GAAP revenue of $10.8M in Q4 2025 and $45.4M for full-year 2025, with net losses of $2.3M Q4 and $5.2M FY. Adjusted EBITDA was a $1.2M loss in Q4 and a $0.7M loss for 2025, including reorganization and acquisition-related costs.
The company completed primary migration of ~1,000 customers to a new AI platform in late 2025 and is pursuing a proposed acquisition of Archenia, which estimates >$17M revenue in 2025. Marchex projects 2026 sequential revenue growth, ~10% run-rate growth from 2025 year-end, and Adjusted EBITDA margins of 10%+ assuming closing of the Archenia transaction.