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Medallia Inc. news covered the former NYSE-listed enterprise software company’s experience management platform, customer and employee feedback programs, healthcare survey capabilities, partner relationships, and workplace recognition. Company updates described Medallia Experience Cloud, its use of artificial intelligence for experience signals, and sector-specific applications such as patient feedback through HCAHPS survey administration.
Later MDLA-related news also documents Medallia’s completed acquisition by Thoma Bravo, the cessation of trading of its common stock on the NYSE, and historical references to former Medallia executives in broader SaaS industry announcements.
Transcend (MDLA) appointed Dianne Decena as Vice President of Partnerships on March 25, 2026, to scale its partner ecosystem and accelerate enterprise AI compliance adoption.
Decena brings two decades of B2B SaaS partnership experience and will support planned hires including a Director of Technology Partnerships later this month and a Director of Consulting Partners.
AuditBoard has appointed Sarika Khanna as Chief Product Officer to lead customer-centric innovation for its connected risk platform. Haibei (Happy) Wang is the new Chief Technology Officer with Kevin Jhangiani as Chief Architect Officer. The company's rapid growth led to $200 million in annual recurring revenue and recognition as a Top 100 Software Product.
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Thoma Bravo has successfully completed its acquisition of Medallia in an all-cash deal valued at $6.4 billion. Shareholders will receive $34.00 per share, representing a 20% premium over the stock price before acquisition rumors. Medallia’s common stock has ceased trading on the NYSE. This acquisition aims to enhance Medallia's growth and innovation capabilities as a private company, capitalizing on its SaaS platform and AI technology to strengthen its position in experience management.
Medallia, Inc. has been approved by the Centers for Medicare & Medicaid Services (CMS) as a vendor for administering HCAHPS surveys via telephone. This approval allows healthcare organizations to utilize Medallia's real-time engagement tools for capturing patient feedback, enhancing their CAHPS programs and regulatory compliance. Medallia's head of healthcare experience, Kristi Roe, emphasized the importance of this step in modernizing patient and employee experiences in healthcare. This achievement aligns with Medallia's commitment to providing industry-leading experience technology in healthcare.
Medallia, Inc. (NYSE: MDLA) announced recognition in the 2021 Comparably Awards, securing titles for Best Company Happiness, Best Company Compensation, and Best Company Perks + Benefits. The company ranked eighth for Happiest Employees 2021 among large firms and highlighted its commitment to employee engagement and growth. CEO Leslie Stretch emphasized the importance of investing in people for fostering a positive workplace culture. Rankings were based on anonymous feedback from over 15 million ratings on Comparably, a leading workplace culture platform.
Medallia (NYSE: MDLA) has entered a partnership with McLaren Racing to become the Official Feedback Partner for the 2022 Formula 1 season. This collaboration aims to enhance the fan and employee experience, with the Medallia Experience Cloud driving insights from feedback captured during events, including the US Grand Prix. Medallia's solutions are expected to bolster performance and employee retention for McLaren. The Medallia brand will be displayed on McLaren race cars, further enhancing its visibility in the racing arena.
Medallia, Inc. (NYSE: MDLA) shareholders have approved the acquisition by Thoma Bravo, a prominent software investment firm. The all-cash deal is valued at $6.4 billion, offering shareholders $34.00 per share, marking a 20% premium over the stock's price before acquisition news. CEO Leslie Stretch expressed confidence that becoming a private entity will enhance Medallia's innovation capabilities. The transaction is expected to close by November 1, 2021, pending customary conditions. Following the acquisition, Medallia's stock will no longer be publicly traded.
Medallia (NYSE: MDLA) and The Josh Bersin Company released a new survey indicating companies prioritizing employee experience were 12x more likely to see revenue growth over 20% in the past year.
The survey, conducted across over 600 organizations from March to July 2021, identified key practices distinguishing employee experience leaders from laggards. The report emphasizes timely feedback collection, addressing difficult conversations, and integrating employee experience into organizational strategy as crucial for enhancing satisfaction and engagement.
Versa Networks has appointed Lalit Kumar as its first Chief Financial Officer. Kumar, a seasoned finance leader with over 20 years of SaaS experience, previously served at Medallia (NYSE:MDLA) where he significantly increased revenue and led a successful IPO. His background also includes transformative roles at NetSuite, achieving over $1B in annual recurring revenue, and nearly a decade at Dell. CEO Kelly Ahuja stated that Kumar's expertise will help accelerate Versa’s growth as demand for its Secure Access Service Edge solutions rises.