"Job Hugging" Is Undermining Workplace Outcomes: New MetLife Study
This comes as financial confidence among employees has fallen to its lowest level since 2012 and
The Cost of Loyalty Without Commitment
The consequences of this dynamic are significant, with only
“As employees cling to their jobs for security, retention alone can give employers a false sense of stability—even as wellbeing, engagement, and productivity quietly erode,” said Todd Katz, Head of
Connection: The Strongest Driver of Outcomes
MetLife’s study reveals connection—including feeling seen, valued, and supported at work—is now the strongest predictor of employee wellbeing, engagement, and commitment. When employees feel connected at work, they are:
- 3x more likely to be holistically healthy
- 2x more likely to be engaged
- 3x more likely to stay because they want to, not because they need to
Together, these findings show that connection is what separates surface-level stability from a workforce that is resilient, productive and built to perform under pressure. Without it, outcomes stall, and loyalty weakens.
Creating the Conditions for True Connection
Connection grows when employees feel a sense of belonging at work, are supported in their professional growth and are recognized for their contributions—experiences often shaped by leaders, workplace culture, and benefits that reinforce support beyond compensation alone, according to the study’s qualitative findings.
“Forging genuine commitment begins when employees feel seen, supported, and valued, not just retained,” Katz added. “Benefits that adapt to employees’ needs—and are clearly communicated—reinforce trust, strengthen connection, and help organizations move beyond transactional loyalty toward more meaningful, sustainable outcomes.”
About MetLife’s Employee Benefit Trends Study & Methodology
MetLife’s
About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in
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For Media:
Mary Cassone
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Mary.Cassone@MetLife.com
Source: MetLife, Inc.