NatWest Group Modernises Self-Service Banking with NCR Atleos
NatWest Group has expanded its partnership with NCR Atleos (NYSE: NATL) to modernize its self-service banking infrastructure. The initiative involves upgrading over 5,500 ATMs and multi-function devices across their network, which serves 19 million customers through brands including NatWest Bank, Royal Bank of Scotland, and Ulster Bank.
The upgrade features new NCR Atleos technology with 19-inch touchscreen displays and an innovative customer interface. This transformation aims to streamline branch operations, optimize availability, and enable faster deployment of new services, reinforcing NatWest's commitment to providing secure and uninterrupted access to cash and essential financial services.
NatWest Group ha ampliato la sua partnership con NCR Atleos (NYSE: NATL) per modernizzare la sua infrastruttura bancaria self-service. L'iniziativa prevede l'aggiornamento di oltre 5.500 bancomat e dispositivi multifunzionali nella loro rete, che serve 19 milioni di clienti tramite marchi come NatWest Bank, Royal Bank of Scotland e Ulster Bank.
L'aggiornamento presenta una nuova tecnologia NCR Atleos con display touchscreen da 19 pollici e un'interfaccia cliente innovativa. Questa trasformazione mira a semplificare le operazioni in filiale, ottimizzare la disponibilità e consentire un'implementazione più rapida di nuovi servizi, rafforzando l'impegno di NatWest nel fornire accesso sicuro e ininterrotto a contante e servizi finanziari essenziali.
NatWest Group ha ampliado su asociación con NCR Atleos (NYSE: NATL) para modernizar su infraestructura bancaria de autoservicio. La iniciativa implica la actualización de más de 5,500 cajeros automáticos y dispositivos multifuncionales en su red, que atiende a 19 millones de clientes a través de marcas como NatWest Bank, Royal Bank of Scotland y Ulster Bank.
La actualización cuenta con la nueva tecnología de NCR Atleos con pantallas táctiles de 19 pulgadas y una interfaz de cliente innovadora. Esta transformación tiene como objetivo agilizar las operaciones en las sucursales, optimizar la disponibilidad y permitir un despliegue más rápido de nuevos servicios, reforzando el compromiso de NatWest de proporcionar acceso seguro e ininterrumpido a efectivo y servicios financieros esenciales.
NatWest Group는 NCR Atleos (NYSE: NATL)와의 파트너십을 확장하여 셀프 서비스 뱅킹 인프라를 현대화하고 있습니다. 이 이니셔티브는 NatWest Bank, Royal Bank of Scotland, Ulster Bank을 포함한 브랜드를 통해 1,900만 고객에게 서비스를 제공하는 네트워크의 5,500대 이상의 ATM 및 다기능 장치를 업그레이드하는 것을 포함합니다.
업그레이드에는 19인치 터치스크린 디스플레이와 혁신적인 고객 인터페이스를 갖춘 새로운 NCR Atleos 기술이 특징입니다. 이 변화는 지점 운영을 간소화하고 가용성을 최적화하며 새로운 서비스의 빠른 배포를 가능하게 하여 NatWest의 안전하고 중단 없는 현금 및 필수 금융 서비스 제공에 대한 약속을 강화하는 것을 목표로 하고 있습니다.
NatWest Group a élargi son partenariat avec NCR Atleos (NYSE: NATL) pour moderniser son infrastructure bancaire en libre-service. L'initiative consiste à mettre à niveau plus de 5 500 distributeurs automatiques et dispositifs multifonctions dans leur réseau, qui dessert 19 millions de clients à travers des marques telles que NatWest Bank, Royal Bank of Scotland et Ulster Bank.
La mise à niveau présente une nouvelle technologie NCR Atleos avec des écrans tactiles de 19 pouces et une interface client innovante. Cette transformation vise à rationaliser les opérations en agence, à optimiser la disponibilité et à permettre un déploiement plus rapide de nouveaux services, renforçant ainsi l'engagement de NatWest à fournir un accès sécurisé et ininterrompu à l'argent liquide et aux services financiers essentiels.
NatWest Group hat seine Partnerschaft mit NCR Atleos (NYSE: NATL) erweitert, um die Self-Service-Banking-Infrastruktur zu modernisieren. Diese Initiative umfasst die Aufrüstung von über 5.500 Geldautomaten und Multifunktionsgeräten im gesamten Netzwerk, das 19 Millionen Kunden durch Marken wie NatWest Bank, Royal Bank of Scotland und Ulster Bank bedient.
Das Upgrade umfasst neue NCR Atleos-Technologie mit 19-Zoll-Touchscreen-Displays und einer innovativen Kundenoberfläche. Diese Transformation zielt darauf ab, die Filialabläufe zu optimieren, die Verfügbarkeit zu verbessern und eine schnellere Einführung neuer Dienstleistungen zu ermöglichen, was das Engagement von NatWest stärkt, sicheren und ununterbrochenen Zugang zu Bargeld und wesentlichen Finanzdienstleistungen zu bieten.
- Secured major contract with one of UK's largest banking organizations
- Partnership covers upgrade of over 5,500 ATMs and multi-function devices
- Expands existing relationship with significant customer serving 19 million users
- None.
Insights
The NatWest Group's significant ATM modernization deal with NCR Atleos represents a major infrastructure investment impacting over 5,500 ATMs and multi-function devices. This large-scale deployment will enhance the bank's operational efficiency and customer service capabilities through advanced 19-inch touchscreen interfaces and improved transaction processing.
The partnership's strategic value lies in creating a more agile banking platform that can rapidly deploy new services and adapt to changing customer needs. For NCR Atleos (
While specific financial terms weren't disclosed, this type of enterprise-wide modernization typically represents a significant multi-year revenue stream for the technology provider, including hardware sales, software licensing and ongoing maintenance services.
NatWest Group, which includes well-known brands such as NatWest Bank, Royal Bank of
Through its collaboration with NCR Atleos, NatWest Group is in the process of upgrading its owned and partner network of more than 5,500 ATMs and multi-function devices. This refresh will streamline NatWest Group branch and self-service operations, optimise availability and enable faster deployment of new transactions and services. The programme includes the replacement of all NatWest owned ATMs and multi-function devices with new NCR Atleos technology that will provide a new innovative customer interface presented on 19” touchscreen displays. NCR Atleos’ technology is enabling NatWest Group brands to deliver secure, uninterrupted access to cash and essential financial services, reinforcing their role as a reliable banking provider to the Group’s 19 million customers and wider communities across the
“We are on a journey to deliver a next generation self-service refresh across our software and customer facing technology,” said Richard Talbot, Head of Cash and Self Service at NatWest Group. “NCR Atleos’ flexible, scalable self-service platforms and proven expertise are helping us build the framework that will enable future agility, innovation and growth in the self-service channel. We look forward to exploring future self-service innovation with our trusted partners at NCR Atleos.”
“As customer expectations for seamless banking interactions continue to grow, financial institutions need the right self-service technology to stay ahead of the curve,” said Diego Navarrete, Executive Vice President, Global Sales for NCR Atleos. “We are proud to support NatWest Group in their initiative to transform their self-service channels, ensuring secure, convenient and dependable access to cash and financial services for their customers.”
About Atleos
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in
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View source version on businesswire.com: https://www.businesswire.com/news/home/20241118525406/en/
Scott Sykes
NCR Atleos
scott.sykes@ncratleos.com
Source: NCR Atleos Corporation
FAQ
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