Natural Grocers® Receives 2025 Sustainability in the Food Industry Award from The Shelby Report

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Natural Grocers (NASDAQ: NGVC) was named a recipient of the 2025 Sustainability in the Food Industry Award by The Shelby Report on November 21, 2025.

The company was recognized in the Collaborative Impact and Industry Leadership category for its Nutrition Education Program, which places full-time in-store Nutritional Health Coaches (NHCs) in nearly every location and offers free one-on-one coaching, classes, and community outreach.

The program emphasizes accessible, science-backed education, continued NHC training, and a people-centered approach to sustainability and healthier food choices.

LAKEWOOD, Colo., Nov. 21, 2025 /PRNewswire/ -- The Shelby Report has named Natural Grocers®, the nation's largest family-operated natural and organic retailer, as a recipient of the 2025 Sustainability in the Food Industry Award. The recognition honors leaders driving environmental and social progress across the food supply chain.

The award recognizes leaders driving environmental and social progress across the food supply chain.

Natural Grocers was recognized in the Collaborative Impact and Industry Leadership category for its pioneering Nutrition Education Program—a model that advances accessible nutrition education, community well-being and environmentally friendly practices.

EMPOWERING SUSTAINABILITY THROUGH NUTRITION EDUCATION
A "Commitment to Nutrition Education" has been at the forefront of Natural Grocers' mission since its founding in 1955. Today, it's known as one of Natural Grocers' Five Founding Principles, which have guided the company for more than 70 years. As the only national grocery retailer with a full-time, in-store Nutritional Health Coach (NHC) in nearly every location, Natural Grocers provides free, personalized, actionable, science-backed nutrition education right where food choices happen—in the aisles of its stores.

By investing in nutrition education as a core offering—not a peripheral service—Natural Grocers empowers customers and employees to make informed decisions that benefit both personal nutritional health and the planet.

Each NHC is a trained professional who completes more than 160 hours of continuing education annually, staying at the forefront of nutrition science and wellness trends. NHCs offer free, one-on-one coaching, personalized shopping experiences and community classes designed to inspire sustainable, long-term lifestyle changes.

"At Natural Grocers, sustainability isn't limited to our sourcing or operations—it extends to how we empower people," said Raquel Isely, vice president of marketing at Natural Grocers. "My grandparents, who founded our business, were ahead of their time. They understood that nutrition education is the foundation of a healthier community and a healthier planet. When we share knowledge, we help customers make choices that strengthen both."

A COMPELLING MODEL FOR INDUSTRY IMPACT
The program's accessibility and replicable framework position it as a blueprint for embedding wellness and sustainability into retail operations. From its "Three Essential Hacks for a Healthier You" class series to community outreach initiatives, Natural Grocers' Nutrition Education Program offers a tangible, people-centered approach to sustainability—one built on human connection, trust and shared knowledge.

"In a retail landscape focused on convenience and speed, we champion human connection," Isely added. "Our Nutrition Education Program reflects our belief that real sustainability starts with informed individuals making mindful choices—day after day, meal after meal."

Presented annually, The Shelby Report's Sustainability in the Food Industry Awards celebrate innovators who reduce environmental impact, support communities and advance sustainable practices from farm to table.

• For more information about this award, visit www.naturalgrocers.com/awards.com.
• To learn more about the company's free nutritional health coaching services and in-store education, visit www.naturalgrocers.com/nutritional-health-coaches.
• For media requests contact Katie Macarelli: kmacarelli@naturalgrocers.com.

ABOUT NATURAL GROCERS BY VITAMIN COTTAGE
Founded in 1955, Natural Grocers by Vitamin Cottage, Inc. (NYSE: NGVC) is an expanding specialty retailer of natural and organic groceries, body care products, and dietary supplements. The grocery products sold by Natural Grocers must meet strict quality guidelines and may not contain artificial flavors, preservatives, or sweeteners (as defined by its standards), synthetic colors, or partially hydrogenated or hydrogenated oils. The Company sells only USDA-certified organic produce and exclusively pasture-raised, non-confinement dairy products, and free-range eggs. Natural Grocers' flexible smaller-store format allows it to offer affordable prices in a shopper-friendly, clean, and convenient retail environment. The Company also provides extensive free science-based Nutrition Education programs to help customers and Crew make informed health and nutrition choices. Natural Grocers is committed to its Five Founding Principles—including its "Commitment to Community" and "Commitment to Crew". In fiscal year 2024, the Company invested more than $15 million in incremental compensation and discretionary payments for Crew. Headquartered in the Union Square neighborhood of Lakewood, CO, Natural Grocers has 168 stores in 21 states. Visit www.naturalgrocers.com for more information and store locations.

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SOURCE Natural Grocers by Vitamin Cottage, Inc.

FAQ

What award did Natural Grocers (NGVC) receive on November 21, 2025?

Natural Grocers received the 2025 Sustainability in the Food Industry Award from The Shelby Report.

Why did The Shelby Report recognize Natural Grocers (NGVC) in 2025?

The company was recognized for its Nutrition Education Program and impact in the Collaborative Impact and Industry Leadership category.

What is Natural Grocers' Nutrition Education Program and how does it work?

The program places full-time in-store Nutritional Health Coaches in nearly every store to provide free one-on-one coaching, classes, and personalized shopping help.

How are Natural Grocers' Nutritional Health Coaches (NHCs) trained?

Each NHC completes more than 160 hours of continuing education annually, according to the announcement.

Does Natural Grocers (NGVC) offer free nutrition services to customers?

Yes. Natural Grocers offers free, personalized nutrition coaching, classes, and community outreach through its NHC program.

Where can investors find more information about Natural Grocers' award and nutrition services?

The announcement directs readers to the company's website pages for awards and nutritional health coaches at naturalgrocers.com.