Nelnet Campus Commerce Launches Notify to Streamline Campus Communication

Rhea-AI Summary

Nelnet (NYSE:NNI) has launched Notify, a new automated communication platform designed to enhance campus communication and streamline billing and payment processes for higher education institutions.

The platform features automated outreach, real-time syncing, and personalized messaging capabilities, allowing schools to deliver timely and relevant communications to students. Key features include automated outreach with dynamic recipient lists, personalized data-driven messaging, and streamlined operational efficiency.

According to Jackie Strohbehn, president of Nelnet Campus Commerce, Notify aims to address communication challenges in higher education while reducing manual workload for staff and improving student engagement.

Insights

EdTech Product Strategist

Nelnet's new Notify platform should incrementally strengthen their education software portfolio, though financial impact remains unclear.

Nelnet's launch of Notify represents a strategic expansion of their campus commerce technology suite, addressing a specific pain point in higher education: streamlining communication around billing and payment processes. The platform focuses on automation and real-time syncing to reduce manual workload for administrative staff while delivering more personalized, timely communications to students.

The product appears well-positioned within higher education's ongoing digital transformation efforts, where institutions face increasing pressure to modernize administrative functions and meet student expectations for seamless digital experiences. Notify's emphasis on automating outreach, creating dynamic recipient lists, and personalizing communications directly addresses efficiency challenges that campus billing offices commonly face.

From a business perspective, this represents Nelnet's continued investment in their campus commerce division, adding a complementary offering to their existing suite of payment and billing solutions. While this product launch likely won't dramatically transform Nelnet's financial profile overnight, it strengthens their competitive positioning in the educational technology market by addressing communication gaps in the billing process.

The launch timing aligns with pre-academic year preparations, when institutions typically implement new systems. However, the press release notably lacks specific information about pricing models, implementation timelines, or integration capabilities with existing campus systems—details that would better clarify the potential adoption rate and revenue impact for Nelnet.

LINCOLN, Neb., Aug. 12, 2025 /PRNewswire/ -- Today's students expect timely, personalized communication, and campus teams deserve tools to make that possible. That's why Nelnet Campus Commerce launched Notify, a new communication platform designed to simplify outreach, strengthen relationships and improve the billing and payment process through smarter, more intentional messaging.

Built with automation and real-time syncing, Notify reduces manual work and ensures every message is timely, accurate and relevant. Whether it's a payment reminder or a registration deadline, Notify helps schools deliver the right message at the right time without the stress.

"Campus communication can be overwhelming, especially when systems are outdated or disconnected," said Jackie Strohbehn, president of Nelnet Campus Commerce. "We created Notify to give schools the tools to communicate with purpose and care so they can focus less on logistics and more on building trust with their students."

Designed for both scale and simplicity, Notify empowers institutions to:

• Save time with automated outreach and dynamic recipient lists
• Reach the right people with personalized, data-driven messages
• Eliminate manual outreach and reduce stress for staff
• Build trust through timely, accurate information

By reducing communication gaps and streamlining billing and payment processes, Notify helps institutions support students more effectively while improving operational efficiency.

"With Notify, we set out to solve a real challenge facing higher education institutions today," added Strohbehn. "This tool puts the power of communication back in the hands of campus teams, helping them connect more meaningfully with the people they serve."

Notify is the latest addition to Nelnet Campus Commerce's suite of technology solutions built to simplify processes and improve experiences for higher education institutions.

About Nelnet Campus Commerce
Nelnet Campus Commerce delivers unlimited payment opportunities for nearly 1,000 colleges and universities and serves over 8 million students across the United States. Using the latest technology to create unique and integrated payment experiences, Nelnet Campus Commerce solutions are PCI Level 1 validated and integrate with every major Enterprise Resource Planning (ERP) system. From payment processing and refunds to tuition payment plans and online storefronts, Nelnet Campus Commerce helps process every payment on campus.

About Nelnet Business Services
Nelnet Business Services (NBS) is a division of Nelnet, Inc. (NYSE: NNI), which provides payment technology and community management solutions for K-12 schools, higher education institutions, churches, and businesses in the U.S. and internationally. NBS serves nearly 1,000 higher education institutions and 12,000 K-12 schools worldwide.

View original content:https://www.prnewswire.com/news-releases/nelnet-campus-commerce-launches-notify-to-streamline-campus-communication-302527879.html

SOURCE Nelnet Campus Commerce

FAQ

What is Nelnet's new Notify platform and what does it do?

Notify is a communication platform that helps higher education institutions automate and personalize student communications, particularly for billing and payment processes. It features automated outreach, real-time syncing, and personalized messaging capabilities.

What are the main features of Nelnet's (NNI) Notify platform?

The main features include automated outreach with dynamic recipient lists, personalized data-driven messaging, elimination of manual outreach, and real-time syncing capabilities for accurate communication.

How does Nelnet's Notify platform benefit higher education institutions?

Notify helps institutions save time through automation, reduce staff stress, improve operational efficiency, and build better student relationships through timely, accurate communications.

Who announced Nelnet's Notify platform launch?

Jackie Strohbehn, president of Nelnet Campus Commerce, announced the launch of the Notify platform.