NETSCOUT Delivers AI-Ready Smart Data for Communications Service Providers

Key Terms

ai agents technical

AI agents are computer programs designed to perform tasks or make decisions automatically, often by learning from data and adapting to new information. They act like virtual assistants or robots that can handle complex activities without human intervention, which can help businesses and individuals save time and improve efficiency. For investors, AI agents matter because they can enhance decision-making and automate processes that influence markets and financial outcomes.

ddos technical

A DDoS (distributed denial-of-service) attack is when many compromised computers or devices artificially flood a company's online systems with traffic so legitimate users cannot access websites, apps, or services. For investors, DDoS episodes can disrupt sales, damage customer trust, and expose weaknesses in a company's security — like a traffic jam that shuts down a city's main highway, revealing costs and operational risks that can affect revenue and stock value.

ai/ml technical

AI/ML stands for artificial intelligence and machine learning, software systems that identify patterns in data and make predictions or automate decisions, improving performance as they process more information. Investors care because these technologies can boost revenue, cut costs and create competitive advantages — like a factory that learns to produce goods faster and with fewer mistakes — while also introducing execution, ethical and regulatory risks that can affect a company’s value.

5g technical

5G is the fifth generation of wireless technology that provides faster internet connections, lower latency, and greater capacity than previous networks. It enables quicker downloads, smoother streaming, and more reliable connections for devices. For investors, 5G represents a significant upgrade in technology infrastructure that can drive growth in related industries such as smartphones, smart cities, and the Internet of Things.

ran technical

"Ran" is the past tense of "run," which in finance often describes the period during which a stock, market, or investment performs strongly and steadily increases in value. When an investment "ran," it means it experienced a notable upward movement, gaining attention from investors. This term helps convey how well an asset has performed over a certain time, highlighting periods of growth or success.

mec technical

Minimum effective concentration (MEC) is the lowest level of a drug in the bloodstream needed to produce the intended therapeutic effect. For investors following pharmaceuticals, MEC matters because it helps determine dosing, safety margins, and whether a drug achieves its target in trials—similar to the minimum fuel needed for a car to run reliably, it signals whether a medicine can work at practical, marketable doses.

telemetry technical

Telemetry is the automatic collection and transmission of measurements from remote devices, systems, or patients to a central system for monitoring and analysis—like a car sending engine, speed and location data back to a dashboard. For investors it matters because telemetry provides real-time evidence of product performance, safety and user behavior, helping assess revenue potential, operational risk, regulatory compliance and whether a product is meeting market demand.

agentic ai technical

Agentic AI refers to computer systems that can make their own decisions and take actions without needing someone to tell them what to do each time. It's like giving a robot a degree of independence to solve problems or achieve goals on its own, which matters because it could change how we work and interact with technology in everyday life.

Curated Feeds Enable Scalable Agentic AI for Improved Customer Experience and Network Operations

WESTFORD, Mass.--(BUSINESS WIRE)-- NETSCOUT® SYSTEMS, INC. (NASDAQ: NTCT), a leading provider of observability, AIOps, cybersecurity, and DDoS attack protection solutions, today announced the extension of the NETSCOUT Omnis™ AI Insights solution to communications service providers (CSPs) to deliver the critical data foundation needed to implement agentic AI for customer experience and network operations. Now that NETSCOUT can transform CSPs’ raw network data into AI-ready smart data, they can deploy AI agents that improve the customer experience, enable predictive maintenance, and enhance network security with greater efficiency, reduced costs, and decreased risk.

According to a McKinsey & Company C-level survey of telco operators, 64% stated they are scaling their AI efforts, with the introduction of AI agents being a key driver. More importantly, 45% of respondents cited data as the primary inhibitor to their scaling efforts.

NETSCOUT’s Omnis™ AI Sensor for Service Providers delivers curated, AI-ready smart data in real time that CSPs need to optimize customer experience, solve problems faster, and assure service quality across complex digital ecosystems, including 5G, RAN, Core, MEC, and Transport. It delivers a high-fidelity dataset that enables superior AI/ML outcomes by minimizing the human intervention required to correct AI hallucinations, driving greater trust in those insights for better decision-making. This enhanced visibility layer correlates data from across the mobile/fixed network into a single unified, consistent view. CSP teams gain timely, accurate, and complete insights into performance, service impact, and customer outcomes from intelligently normalizing network information, continuously linking activity to real subscriber experiences, and precisely aligning events across the network. The result is faster root-cause analysis, more confident operational decisions, improved service quality, and a clearer understanding of how network performance impacts customers across mobile domains.

Omnis™ AI Streamer for Service Providers enables operational teams to turn overwhelming volumes of network telemetry into actionable intelligence that drives faster detection, analysis, and automated response. It is a powerful, programmable curation engine that transforms sensor data into actionable real-time intelligence tailored to the specific needs of network, service assurance, and operations teams. By extracting, aggregating, and labeling high‑value signals from complex data streams, it enables operators to precisely shape the data they need through an intuitive Playbook Builder. Optional ML‑based enrichment can be applied to selected feeds—such as outlier detection, and contextual classification—leveraging high‑fidelity, sensor‑derived metadata. This produces significantly smaller, faster-to-process curated data streams that external AI agents, analytics platforms, and operational applications can consume directly to drive closed‑loop actions at scale.

“AI agents only deliver meaningful outcomes when they are powered by meticulously curated, multi-domain intelligence drawn from real activity across the digital ecosystem,” stated Richard Fulwiler, senior director, product management, NETSCOUT. “By dramatically reducing data volume, complexity, and infrastructure demands for storage and processing, while minimizing risk by enhancing network security, we help CSPs shift customer service and care from being a cost center to a strategic resource that protects revenue and strengthens loyalty.”

Visit NETSCOUT at Mobile World Congress, March 2-5, 2026 (Hall 2, Stand 2B82), to learn more about its next-level AI for Telecom networks.

Resources:

• Learn more about NETSCOUT Omnis AI Sensor and Omnis AI Streamer for Service Providers
• Discover what we have in store at MWC in Barcelona

About NETSCOUT

NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) protects the connected world from cyberattacks and performance and availability disruptions through its unique visibility platform and solutions powered by its pioneering deep packet inspection at scale technology. NETSCOUT serves the world’s largest enterprises, service providers, and public sector organizations. Learn more at www.netscout.com or follow @NETSCOUT on LinkedIn, X, or Facebook.

©2026 NETSCOUT SYSTEMS, INC. All rights reserved. Third-party trademarks mentioned are the property of their respective owners.

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Chris Lucas

NETSCOUT Systems, Inc.

+1 978 614 4124

chris.lucas@netscout.com



Chris Shattuck

Finn Partners for NETSCOUT

+1 404 502 6755

NETSCOUT-US@FinnPartners.com

Source: NETSCOUT SYSTEMS, INC