NETSCOUT Ensures Optimal Customer Experiences for 5G Network Slicing Services

Key Terms

network slicing technical

Network slicing is a way telecom operators create multiple virtual networks on the same physical infrastructure, each tuned for a specific purpose — like carving a cake into pieces for different tastes: one slice optimized for very fast mobile video, another for highly reliable industrial sensors. It matters to investors because slices let carriers sell tailored, higher-margin services, improve network efficiency and support new business models (enterprise contracts, IoT, critical communications), which can boost recurring revenue and change capital and partnership strategies.

5g standalone technical

5G standalone is a mobile network built entirely on native 5G core and radio technology rather than relying on older 4G systems — like constructing a new end-to-end highway designed for modern traffic instead of adding lanes to an old road. It matters to investors because it unlocks lower delays, greater capacity and flexible virtual “lanes” for different business uses, which can drive new services, higher device demand and different capital and revenue dynamics for carriers and equipment makers.

aiops technical

AIOps (Artificial Intelligence for IT Operations) uses machine learning and data analysis to monitor, detect, and resolve problems in an organization’s technology systems automatically. It matters to investors because it can cut downtime and operating costs, speed up fixes, and make digital products more reliable—similar to an autopilot that notices and corrects issues before they disrupt service, which can protect revenue and reduce operational risk.

digital twins technical

Digital twins are virtual replicas of physical objects, systems, or processes that simulate their real-world counterparts in real time. They allow users to monitor, analyze, and predict how the actual entity will behave under different conditions. For investors, digital twins can provide valuable insights into performance and potential risks, helping to make better-informed decisions.

network data analytics function (nwdaf) technical

Network Data Analytics Function (NWDAF) is a software component in modern mobile networks that collects and analyzes usage and performance data across the network, then shares insights with other network functions to improve routing, capacity, and service quality. For investors, NWDAF is like a traffic control center that helps operators spot congestion, predict demand, and automate fixes—enabling cost savings, better customer experience, and new revenue opportunities from premium services and data-driven network features.

sla technical

A Service Level Agreement (SLA) is a formal contract that sets clear, measurable promises about the quality and timing of services a company will deliver, such as uptime, response times or support availability. For investors, SLAs matter because they signal how reliable a company’s operations or partners are, influence customer satisfaction and retention, and can impose financial penalties or credits if those promises are broken—similar to a warranty that ties payment to performance.

Advanced Observability Supports CSPs with Real-Time Visibility and Auditable SLA Performance

WESTFORD, Mass.--(BUSINESS WIRE)-- NETSCOUT^® SYSTEMS, INC. (NASDAQ: NTCT), a leading provider of observability, AIOps, cybersecurity, and DDoS attack protection solutions, today announced how its 5G observability solutions give Communications Service Providers (CSPs) end-to-end visibility into 5G Standalone network slices. With 5G slicing supporting always-on high-performance services for immersive gaming, large-scale live sporting events and festivals, and mission-critical applications like remote surgery, it’s imperative to have a continuous end-to-end, RAN to Core view to deliver consistently reliable experiences.

Network slicing services are scaling rapidly as 5G Standalone adoption accelerates. Network slicing is a force multiplier that turns 5G into many purpose-built networks on a shared infrastructure to deliver predictable performance. According to ABI Research, the global network slicing market will grow rapidly at a 62% CAGR, increasing from $6.1 billion in 2025 to $67.5 billion by 2030. Recent research from GSMA Intelligence indicates that 5G Standalone networks represent a significant strategic shift for mobile operators, with 5.6 billion 5G connections projected by 2030, of which 65% will be 5G Standalone. They further explain that operations with 5G Standalone networks are better positioned to address the demand for AI applications that typically require a low-latency connection.

"Network slicing is where 5G creates incremental revenue opportunities,” said Paolo Trevisan, AVP, product management, NETSCOUT. “We are giving CSPs the visibility they need to confidently meet their SLAs. By automating operations across every slice and tenant, operators can efficiently and effectively monetize differentiated services and premium service tiers while ensuring an exceptional customer experience. This is the key to unlocking the commercial promise of 5G Standalone."

NETSCOUT empowers CSPs to deliver high-value, differentiated network-slicing experiences and unlock new levels of performance, automation, and service assurance. Closed-loop automation and orchestration can ensure every slice consistently meets its performance objectives. Digital twins that simulate real-world slice behavior can proactively optimize quality, reduce risk, and speed time-to-market for new services. AIOps-driven resource forecasting and SLA management can deliver resilient, right-sized performance. Powerful cross-domain correlated data can compress triage from hours or days to minutes, dramatically accelerating root-cause analysis and resolution. And Network Data Analytics Function (NWDAF)-powered insights can dynamically optimize latency, jitter, and throughput across network slices to maintain superior reliability.

As 5G Standalone turns connectivity into differentiated, SLA-backed products through network slicing, CSPs can deliver tailored services with predictable performance for everyday business applications to mission critical use cases. Successful execution requires real-time visibility to see and prove how services are performing so they can sell premium services and protect those revenue streams. Otherwise, they risk SLA penalties, customer churn, and stalled enterprise adoption. With NETSCOUT’s enhanced observability, CSPs gain confidence to accelerate premium services revenue, operate more efficiently at scale, and reduce risk – turning 5G network slicing investments into differentiated, valuable, trusted services.

Additional Resources:

• Discover more about how network slicing works, including its benefits and use cases.
• Access white papers and success stories about our 5G visibility solutions.
• Listen to our webinar on the value of observability and real-time data in 5G Standalone deployments.

About NETSCOUT

NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) protects the connected world from cyberattacks and performance and availability disruptions through its unique visibility platform and solutions powered by its pioneering deep packet inspection at scale technology. NETSCOUT serves the world’s largest enterprises, service providers, and public sector organizations. Learn more at www.netscout.com or follow @NETSCOUT on LinkedIn, X, or Facebook.

©2026 NETSCOUT SYSTEMS, INC. All rights reserved. Third-party trademarks mentioned are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260120228375/en/

Editorial Contacts:

Chris Lucas

NETSCOUT Systems, Inc.

+1 978 614 4124

chris.lucas@netscout.com

Chris Shattuck

Finn Partners for NETSCOUT

+1 404 502 6755

NETSCOUT-US@FinnPartners.com

Source: NETSCOUT SYSTEMS, INC.