Total Economic Impact Study Finds NETSCOUT nGenius Enterprise Performance Management Delivered 234% Return on Investment
NETSCOUT SYSTEMS, INC (NASDAQ: NTCT) has announced compelling findings from a Forrester Consulting Total Economic Impact study on its nGenius® Enterprise Performance Management solution.
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Customers Reduced Outage Risk and Significantly Improved Resolution Time for Application Performance Issues
Based on a financial assessment and interviews with decision-makers that had implemented the solution, the Forrester study found that over three years, the nGenius Enterprise Performance Management solution provided a composite organization representative of interviewed customers:
-
An overall return on investment (ROI) of
234% over three years -
Benefits of
$6.94 million $4.86 million -
More than
80% reduction in person-hours per incident spent on incident management by IT operations teams -
A
7.5% increase in revenue productivity for customer-facing agents - Payback period of less than six months
“Organizations rely on mission-critical applications and cannot tolerate costly outages or performance issues,” stated
Following interviews with NETSCOUT customers, the Forrester study also found that NETSCOUT offered several additional benefits, such as reduced performance degradation incidents through proactive monitoring and stellar post-sales support.
To review the findings of the study, please visit our website.
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Source: NETSCOUT