PPHE Hotel Group Implements Oracle OPERA Cloud to Improve Operations and Drive Innovation
PPHE Hotel Group selected Oracle OPERA Cloud as its global property management system, to be rolled out across 18 properties with 5,200 rooms in the UK, the Netherlands and Italy on Nov. 4, 2025.
The migration from OPERA 5 to OPERA Cloud removes on-premises hardware, aims to reduce IT overhead, standardize processes, and enable mobile access for staff (housekeeping, loyalty, reservations) via dashboards and REST API integrations.
PPHE can also use the Oracle Hospitality Integration Platform to access >1,000 pre-integrated services to accelerate innovation and customization while supporting a £2.2 billion property portfolio.
PPHE Hotel Group ha selezionato Oracle OPERA Cloud come sistema globale di gestione delle proprietà, da implementare in 18 proprietà con 5.200 camere nel Regno Unito, nei Paesi Bassi e in Italia a partire dal 4 novembre 2025.
La migrazione da OPERA 5 a OPERA Cloud elimina l'hardware on-premises, punta a ridurre l'onere IT, standardizzare i processi e permettere l'accesso mobile per lo staff (pulizie, fidelizzazione, prenotazioni) tramite dashboard e integrazioni REST API.
PPHE può inoltre utilizzare Oracle Hospitality Integration Platform per accedere a oltre 1.000 servizi pre-integrati per accelerare l'innovazione e la personalizzazione, supportando al contempo un portafoglio di immobili del valore di 2,2 miliardi di sterline.
PPHE Hotel Group ha seleccionado Oracle OPERA Cloud como su sistema global de gestión de propiedades, para implementarse en 18 propiedades con 5.200 habitaciones en el Reino Unido, Países Bajos e Italia a partir del 4 de noviembre de 2025.
La migración de OPERA 5 a OPERA Cloud elimina el hardware local, busca reducir la carga de TI, estandarizar procesos y permitir el acceso móvil para el personal (mantenimiento, fidelización, reservas) a través de paneles y integraciones REST API.
PPHE también puede utilizar Oracle Hospitality Integration Platform para acceder a más de 1.000 servicios preintegrados para acelerar la innovación y la personalización, mientras respalda una cartera de propiedades por 2.200 millones de libras.
PPHE Hotel Group은 전 세계 자산 관리 시스템으로 Oracle OPERA Cloud를 선택했고, 2025년 11월 4일부터 영국, 네덜란드 및 이탈리아의 18개 자산, 5,200개 객실에 걸쳐 배포될 예정입니다.
OPERA 5에서 OPERA Cloud로의 마이그레이션은 온프레미스 하드웨어를 제거하고 IT 부담을 줄이며, 표준화된 프로세스와 직원(하우스키핑, 로열티, 예약)에게 대시보드 및 REST API 통합을 통한 모바일 접근을 가능하게 합니다.
PPHE는 또한 Oracle Hospitality Integration Platform을 사용하여 1,000개가 넘는 사전 통합 서비스에 접근하고, 혁신과 맞춤화를 가속화하며 22억 파운드 규모의 자산 포트폴리오를 지원할 수 있습니다.
PPHE Hotel Group a choisi Oracle OPERA Cloud comme système mondial de gestion immobilière, qui sera déployé dans 18 établissements totalisant 5 200 chambres au Royaume-Uni, aux Pays-Bas et en Italie à partir du 4 novembre 2025.
La migration d'OPERA 5 vers OPERA Cloud supprime le matériel sur site, vise à réduire la charge informatique, standardiser les processus et permettre l'accès mobile au personnel (ménage, fidélité, réservations) via des tableaux de bord et des intégrations REST API.
PPHE peut également utiliser Oracle Hospitality Integration Platform pour accéder à plus de 1 000 services préintégrés afin d'accélérer l'innovation et la personnalisation, tout en soutenant un portefeuille immobilier de 2,2 milliards de livres.
PPHE Hotel Group hat Oracle OPERA Cloud als globales Property-Management-System ausgewählt und plant die Einführung in 18 Standorten mit 5.200 Zimmern in Großbritannien, den Niederlanden und Italien ab dem 4. November 2025.
Die Migration von OPERA 5 zu OPERA Cloud entfernt On-Premises-Hardware, zielt darauf ab, den IT-Aufwand zu reduzieren, Prozesse zu standardisieren und mobilen Zugriff für das Personal (Housekeeping, Loyalty, Reservations) über Dashboards und REST-API-Integrationen zu ermöglichen.
PPHE kann auch die Oracle Hospitality Integration Platform nutzen, um auf über 1.000 vorkonfigurierte Services zuzugreifen, Innovation und Anpassung zu beschleunigen und gleichzeitig ein Immobilienportfolio im Wert von 2,2 Milliarden Pfund zu unterstützen.
PPHE Hotel Group اختارت Oracle OPERA Cloud كنظام إدارة عقارات عالمي، ليتم تطبيقه في 18 منشأة بإجمالى 5,200 غرفة في المملكة المتحدة وهولندا وإيطاليا اعتباراً من 4 نوفمبر 2025.
الترحيل من OPERA 5 إلى OPERA Cloud يزيل الأجهزة المحلّية، ويهدف إلى تقليل عبء تكنولوجيا المعلومات وتوحيد العمليات وتمكين الوصول عبر الهاتف المحمول للموظفين (التنظيف، الولاء، الحجوزات) عبر لوحات تحكم وتكاملات REST API.
يمكن لـPPHE أيضاً استخدام Oracle Hospitality Integration Platform للوصول إلى أكثر من 1,000 خدمة مدمجة مسبقاً لتسريع الابتكار والتخصيص مع دعم محفظة عقارية تبلغ 2.2 مليار جنيه إسترليني.
- Standardize operations across 18 properties and 5,200 rooms
- Eliminates on-premises hardware, reducing IT overhead
- Mobile access for housekeeping, rewards and front-desk workflows
- Integrates via open REST APIs to manage sales, reservations, loyalty
- Access to >1,000 pre-integrated services through OHIP
- None.
Insights
PPHE's move to Oracle OPERA Cloud standardizes operations across 18 properties and aims to cut IT overhead while enabling integrations.
PPHE Hotel Group will deploy OPERA Cloud across 18 properties and 5,200 rooms, standardizing its PMS to centralize reservations, sales, loyalty and front‑desk functions. The release states the migration removes on‑premises hardware, reduces IT overhead, and adds mobile tools for housekeeping and loyalty workflows that shift staff time toward guest‑facing tasks.
The implementation depends on successful integrations via open REST APIs and the Oracle Hospitality Integration Platform (OHIP), and on regular application updates to deliver continued innovation. Key operational risks include integration complexity and execution of the migration across all sites; the statement notes access to more than 1,000 pre‑integrated services which may mitigate connector work but does not quantify timelines or costs.
Watch execution milestones over the next 6–12 months: completion of the property roll‑out across the 18 locations, measurable reductions in IT overhead, and deployed mobile capabilities for housekeeping and loyalty. The press release date is
Leading property management system enables international hospitality real estate group to standardize its technology stack to improve operational performance and innovation
"At PPHE, we strive for excellence, and OPERA Cloud is helping us raise the bar even higher," said Jawad Sabir, senior vice president of technology and business solutions, PPHE Hotel Group. "Having expanded mobile access to include data and tools spanning housekeeping and room cleaning priorities to loyalty rewards will help empower our associates to move seamlessly across the property and focus on activities that deliver the most value to our guests."
A long-standing Oracle Hospitality OPERA 5 user, PPHE Hotel Group is migrating to OPERA Cloud PMS to eliminate the need for on-premises hardware, significantly reducing IT overhead and ensuring ongoing, secure innovation with regular application updates. The platform's all-in-one dashboards and mobile accessibility enable staff to minimize manual tasks and focus on delivering personalized experiences that exceed guest expectations.
Furthering the value of the OPERA Cloud product, PPHE is able to integrate its existing IT systems via open-source REST API's, to manage sales, reservations, loyalty, and front desk operations all from one platform. Leveraging the Oracle Hospitality Integration Platform (OHIP) PPHE will also have unprecedented access to new capabilities to quickly deliver innovations and customize its operations from more than 1,000 pre-integrated business and customer services.
"PPHE is dedicated to delivering a differentiated and unique experience to its guests that can only be achieved with a modern, secure platform," said Alex Alt, executive vice president and general manager, Oracle Commercial Cloud Applications. "With OPERA Cloud, PPHE will have the agility to continually innovate, and provide its staff at every level with the data and tools needed to exceed expectations during every stay, across every property."
PPHE Hotel Group
PPHE Hotel Group is an international hospitality real estate company, with a
Through its subsidiaries, jointly controlled entities and associates it owns, co-owns, develops, leases, operates and franchises hospitality real estate. Its portfolio includes full-service upscale, upper upscale and lifestyle hotels in major gateway cities and regional centres, as well as hotel, resort and campsite properties in select resort destinations. The Group's strategy is to grow its portfolio of core upper upscale city centre hotels, leisure and outdoor hospitality and hospitality management platform.
PPHE Hotel Group benefits from having an exclusive and perpetual licence from the Radisson Hotel Group, one of the world's largest hotel groups, to develop and operate Park Plaza® branded hotels and resorts in
PPHE Hotel Group is a Guernsey registered company with shares listed on the London Stock Exchange. PPHE Hotel Group also holds a controlling ownership interest in Arena Hospitality Group ('AHG'), whose shares are listed on the Prime market of the Zagreb Stock Exchange.
About Oracle Hospitality
Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty.
About Oracle
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SOURCE Oracle
FAQ
What did PPHE announce about Oracle OPERA Cloud on Nov. 4, 2025 (ORCL)?
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