OpenText Unveils New Solutions for Guidewire to Power AI and Cloud-Ready Insurance Workflows
OpenText (NASDAQ: OTEX) on October 27, 2025 unveiled new OpenText Content Cloud solutions for Guidewire to embed content management and AI assistance into Guidewire PolicyCenter, ClaimCenter, and BillingCenter. The solutions aim to speed insurers' cloud migration, provide faster access to policy and claims content (photos, correspondence, inspection reports), improve records management and compliance, and enable AI-driven workflows. The company cited multiple Guidewire customers that deployed OpenText Content Management, Information Archive, and Content Aviator to centralize content, reduce risk and complexity, and gain deeper AI insights. The solutions are available in the Guidewire Marketplace.
OpenText (NASDAQ: OTEX) il 27 ottobre 2025 ha svelato nuove soluzioni OpenText Content Cloud per Guidewire per integrare la gestione dei contenuti e l'assistenza AI in Guidewire PolicyCenter, ClaimCenter e BillingCenter. Le soluzioni mirano a accelerare la migrazione al cloud degli assicuratori, offrire un accesso più rapido ai contenuti di polizza e sinistri (foto, corrispondenza, rapporti di ispezione), migliorare la gestione dei registri e la conformità e abilitare flussi di lavoro guidati dall'IA. L'azienda ha citato diversi clienti Guidewire che hanno distribuito OpenText Content Management, Information Archive e Content Aviator per centralizzare i contenuti, ridurre rischi e complessità e ottenere migliori insights sull'IA. Le soluzioni sono disponibili nel Guidewire Marketplace.
OpenText (NASDAQ: OTEX) el 27 de octubre de 2025 presentó nuevas soluciones de OpenText Content Cloud para Guidewire para incorporar la gestión de contenidos y asistencia de IA en Guidewire PolicyCenter, ClaimCenter y BillingCenter. Las soluciones buscan acelerar la migración de los aseguradores a la nube, proporcionar un acceso más rápido a los contenidos de pólizas y siniestros (fotos, correspondencia, informes de inspección), mejorar la gestión de registros y el cumplimiento, y habilitar flujos de trabajo impulsados por IA. La empresa citó a varios clientes de Guidewire que desplegaron OpenText Content Management, Information Archive y Content Aviator para centralizar contenidos, reducir riesgos y complejidad, y obtener conocimientos más profundos de IA. Las soluciones están disponibles en el Guidewire Marketplace.
OpenText (NASDAQ: OTEX)는 2025년 10월 27일에 가이드와이어(Guidewire)를 위한 새로운 OpenText Content Cloud 솔루션을 발표하여 Guidewire PolicyCenter, ClaimCenter 및 BillingCenter에 콘텐츠 관리 및 AI 지원을 내장합니다. 이 솔루션은 보험사의 클라우드 마이그레이션 속도를 높이고, 정책 및 청구 콘텐츠(사진, 서신, 검사 보고서)에 더 빠르게 접근하며, 기록 관리 및 규정 준수를 개선하고, AI 기반의 워크플로를 가능하게 하는 것을 목표로 합니다. 회사는 콘텐츠를 중앙화하고 위험과 복잡성을 줄이며 더 깊은 AI 인사이트를 얻기 위해 OpenText Content Management, Information Archive 및 Content Aviator를 배치한 여러 Guidewire 고객들을 인용했습니다. 솔루션은 Guidewire Marketplace에서 이용 가능합니다.
OpenText (NASDAQ: OTEX) a présenté le 27 octobre 2025 de nouvelles solutions OpenText Content Cloud pour Guidewire afin d’intégrer la gestion de contenu et l’assistance IA dans Guidewire PolicyCenter, ClaimCenter et BillingCenter. Les solutions visent à accélérer la migration des assureurs vers le cloud, à offrir un accès plus rapide au contenu des polices et des sinistres (photos, correspondance, rapports d’inspection), à améliorer la gestion des dossiers et la conformité, et à permettre des flux de travail pilotés par l’IA. L’entreprise a cité plusieurs clients Guidewire qui ont déployé OpenText Content Management, Information Archive et Content Aviator pour centraliser le contenu, réduire les risques et la complexité, et obtenir des insights IA plus approfondis. Les solutions sont disponibles sur le Guidewire Marketplace.
OpenText (NASDAQ: OTEX) stellte am 27. Oktober 2025 neue OpenText Content Cloud-Lösungen für Guidewire vor, um Content-Management und KI-Unterstützung in Guidewire PolicyCenter, ClaimCenter und BillingCenter zu integrieren. Die Lösungen zielen darauf ab, die Cloud-Migration von Versicherern zu beschleunigen, schnelleren Zugriff auf Policen- und Schadeninhalte (Fotos, Korrespondenz, Prüfberichte) zu ermöglichen, die Aktenverwaltung und Compliance zu verbessern und KI-gesteuerte Workflows zu ermöglichen. Das Unternehmen nannte mehrere Guidewire-Kunden, die OpenText Content Management, Information Archive und Content Aviator implementiert haben, um Inhalte zu zentralisieren, Risiken und Komplexität zu reduzieren und tiefere KI-Einblicke zu gewinnen. Die Lösungen sind im Guidewire Marketplace erhältlich.
OpenText (NASDAQ: OTEX) في 27 أكتوبر 2025 كشفت عن حلول جديدة OpenText Content Cloud لـ Guidewire لدمج إدارة المحتوى ومساعدة AI في Guidewire PolicyCenter وClaimCenter وBillingCenter. تهدف الحلول إلى تسريع انتقال شركات التأمين إلى السحابة، وتوفير وصول أسرع إلى محتوى السياسة والخسائر (الصور، والمراسلات، وتقارير التفتيش)، وتحسين إدارة السجلات والامتثال، وتمكين سير العمل المدفوع بالذكاء الاصطناعي. ذكرت الشركة عدة عملاء Guidewire الذين نشروا OpenText Content Management وInformation Archive وContent Aviator لتوحيد المحتوى وتقليل المخاطر والتعقيد، واكتساب رؤى أعمق في الذكاء الاصطناعي. تتوفر الحلول في Guidewire Marketplace.
OpenText (NASDAQ: OTEX) 于 2025年10月27日 公布了面向 Guidewire 的新 OpenText Content Cloud 解决方案，将内容管理和 AI 助理嵌入 Guidewire PolicyCenter、ClaimCenter 和 BillingCenter。该解决方案旨在加速保险公司向云端迁移、更快速地访问保单和理赔内容（照片、信函、检查报告）、改善记录管理和合规性，并实现 AI 驱动的工作流。公司举出多位部署了 OpenText Content Management、Information Archive 和 Content Aviator 的 Guidewire 客户案例，以集中管理内容、降低风险和复杂性，并获得更深的 AI 洞察。解决方案可在 Guidewire Marketplace 获取。
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Insights
OpenText announced Guidewire-integrated content and AI solutions to accelerate insurers' cloud and workflow modernization.
The offering embeds OpenText Content Cloud features into Guidewire's PolicyCenter, ClaimCenter, and BillingCenter to surface policy and claims content inside core workflows. The integration promises faster access to photos, correspondence, and records while adding AI-powered assistance and records-management controls that align content with Guidewire transactions.
Dependencies and risks include enterprise adoption of the integrated modules, successful technical integration with existing Guidewire deployments, and customer proof points beyond the few referenced multinational clients. Availability through the Guidewire Marketplace and cited deployments provide implementation pathways but do not quantify scale or revenue impact.
Watch for measurable adoption signals over the next 12–18 months: number of Guidewire Marketplace listings adopted, referenceable customer deployments, and any published metrics on content retrieval time or compliance outcomes; the
The volume of content insurers manage, from accident photos and correspondence to policy applications and inspection reports, is growing rapidly. At the same time, policyholder expectations are rising; seamless service and faster claims decisions are now minimum requirements.
The new OpenText solutions for Guidewire PolicyCenter, ClaimCenter, and BillingCenter embed content and AI-powered assistance directly into insurance workflows, enabling underwriters, adjusters, and service teams to spend less time searching and more time delivering outcomes.
"Modernizing in the cloud and scaling AI are top imperatives for insurers today, but content often stands in the way," said Sandy Ono, Executive Vice President and Chief Marketing Officer at OpenText. "With these new solutions for Guidewire, we're helping insurers not just manage their content, but activate it too, by embedding AI directly into core applications so teams can make faster decisions, improve records management and compliance, and transform customer experiences."
"Insurers today are navigating rapid change, shifting to the cloud, automating processes, and managing growing volumes of content and customer expectations," said Will Murphy, Vice President, Marketplace and Technology Alliances at Guidewire. "These solutions enable our shared customers to easily leverage OpenText's intelligent content management directly within Guidewire. This means faster access to critical information and a stronger foundation for AI-driven insurance workflows."
One large, multi-national insurance firm recently chose OpenText to solve fragmentation and compliance challenges. The company has used OpenText Content Management to centralize content and streamline operations while achieving superior alignment with its Guidewire systems.
Another international insurance firm and large Guidewire customer recently deployed compliance and cloud transformation with OpenText Information Archive and OpenText Content Management with Content Aviator, reducing risk and complexity and enabling deeper AI-driven insights.
OpenText solutions for Guidewire PolicyCenter, ClaimCenter, and BillingCenter are available in the Guidewire Marketplace.
Additional Resources
- Learn more about OpenText Content Management for Guidewire
- OpenText Content Management for Guidewire click tour
About OpenText
OpenText™ is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way – through Information Management. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at www.opentext.com.
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FAQ
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