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To Help Customers Prepare and Stay Safe During Severe Weather, PG&E Launches Its Wildfire Safety Videos Hub

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Web Page Offers Emergency Preparedness Tips and Resources

OAKLAND, Calif.--(BUSINESS WIRE)-- To help customers prepare for possible emergencies due to increasing wildfire risk, Pacific Gas and Electric Company (PG&E) is expanding its wildfire safety and preparedness online toolkit. A new online Wildfire Safety Videos hub will serve as a one-stop shop with easy-to-navigate videos about customer support and wildfire safety initiatives.

In response to California’s evolving climate challenge, PG&E is continuing to create informational resources available to support customers and communities. This new web page will provide information about assistance for customers with medical needs, wildfire safety-related outages that keep customers safe and preventative measures to improve the safety and reliability of the electric system.

“The safety of our customers and communities is our most important responsibility,” said Mark Quinlan, PG&E’s Vice President of Electric System Operations. “By launching the Wildfire Safety Videos hub, we can help make sure our customers know about all the resources we have available to support them and the initiatives underway to help reduce wildfire risk and keep their communities safe.”

While PG&E continues to work year-round to reduce wildfire risk, the company also offers other resources to support customers with emergency planning and preparedness, including:

  • Safety Action Center – An online resource center offering tips for keeping people, families, neighborhoods and pets safe
  • 211 – A network where PG&E, in partnership with the California network of 211s, can provide connections to local resources and assistance with emergency preparedness
  • Weather Monitoring and Awareness – A web page providing detailed, localized weather forecasts to help customers and communities prepare for the growing threat of wildfires
  • Outage Center – A web page updated every 15 minutes for customers to view outage details or request updates on a particular outage

For more information about the Community Wildfire Safety Program, including links to update contact information, resources for wildfire safety-related outages and a schedule of upcoming webinars, visit pge.com/wildfiresafety.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit pge.com and pge.com/news.

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Source: PG&E Corporation

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pg&e corporation, through its subsidiary, pacific gas and electric company, engages in the sale and delivery of electricity and natural gas to customers in northern and central california, the united states. it generates electricity using nuclear, hydroelectric, fossil fuel-fired, fuel cell, and photovoltaic sources. as of december 31, 2019, the company owns and operates approximately 18,000 circuit miles of interconnected transmission lines, 33 electric transmission substations, approximately 107,000 circuit miles of distribution lines, 68 transmission switching substations, and 760 distribution substations; and natural gas transmission, storage, and distribution system consisting of approximately 43,300 miles of distribution pipelines, approximately 6,300 miles of backbone and local transmission pipelines, and various storage facilities. it serves residential, commercial, industrial, and agricultural customers, as well as natural gas-fired electric generation facilities. the company