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Pega Introduces Pega GenAI Blueprint to Automate Enterprise-Grade Workflow App Designs

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Pegasystems Inc. introduces Pega GenAI Blueprint™, combining generative AI with industry best practices to revolutionize app design process. The tool empowers business leaders to create interactive 'application blueprints' using generative AI and Pega's expertise, leading to agile workflow design, industry knowledge integration, team collaboration, and rapid app deployment.
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  • Pega GenAI Blueprint accelerates the journey from app idea to implementation by providing an intuitive interface for workflow design.
  • The tool leverages Pega's industry knowledge to suggest optimal designs, encompassing all workflow stages, data models, and user experiences.
  • Pega GenAI Blueprint fosters collaboration between business leaders and IT, reducing errors and delays in later build and deployment phases.
  • The tool enables rapid app deployment by importing blueprints into Pega Platform, guiding users through final steps for continuous improvement.
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The introduction of Pega GenAI Blueprint by Pegasystems Inc. represents a significant advancement in the field of application design and development. This tool's ability to integrate generative AI with established industry best practices could potentially streamline the app development process, thereby reducing time-to-market for new applications. Such an improvement in efficiency can be a considerable competitive advantage, especially in industries where rapid deployment of workflow applications is critical to maintaining a competitive edge.

From a market perspective, the use of Azure OpenAI to synthesize workflow best practices indicates a collaboration with Microsoft, which could be seen as a strategic move to leverage advanced AI capabilities and enhance Pega's offerings. This collaboration might also suggest a strengthened position in the market due to the association with a tech giant known for its AI research and cloud services.

For investors, the key interest would lie in the adoption rate of Pega GenAI Blueprint among early adopters and the subsequent impact on Pegasystems' market share and revenue growth. If successful, this innovation could attract new customers and solidify loyalty among existing ones, potentially leading to an uptick in the company's stock performance.

Pega GenAI Blueprint's focus on optimizing workflow design over merely generating code is a noteworthy differentiation in the realm of AI-driven development tools. The emphasis on workflow optimization is crucial because it aligns more closely with the end goals of efficiency and effectiveness in business processes. This approach could lead to more robust and user-friendly applications, which in turn may result in higher user adoption and satisfaction rates.

The ability for organizations to publish their own best practices into private environments with future releases of Pega GenAI Blueprint is particularly interesting. It suggests a level of customization and internal knowledge capture that could become a significant value proposition for enterprises looking to standardize their processes and maintain consistency across distributed teams. Such a feature could also reduce reliance on external consultants, potentially leading to cost savings in the long run.

The financial implications of Pega GenAI Blueprint for Pegasystems Inc. hinge on the tool's ability to reduce the design phase duration and improve the success rate of transformational projects. With McKinsey's statistic that 70% of transformational projects fail, any tool that can demonstrably decrease this failure rate could command a premium in the marketplace. The cost savings from reduced design time and increased project success rates could be substantial for clients, which in turn could translate into a strong value proposition and pricing power for Pegasystems.

Investors should monitor the capital expenditures associated with the development and maintenance of Pega GenAI Blueprint, as well as the sales and marketing expenses incurred to promote the tool. These costs will need to be balanced against the additional revenue generated from its adoption. The long-term impact on Pegasystems' financials will depend on the tool's ability to gain traction in the market and drive growth in the company's automation platform segment.

Combines the power of generative AI with Pega’s industry best practices to turbocharge the app design process

CAMBRIDGE, Mass.--(BUSINESS WIRE)-- Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today introduced Pega GenAI Blueprint™ – a collaborative application that combines the power of generative AI with Pega’s industry best practices to turbocharge the app design process.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240212674025/en/

This screenshot shows the first step in the application design process using Pega GenAI Blueprint, which collects information on an application’s purpose and leverages generative AI to produce a design starting point. (Graphic: Business Wire)

This screenshot shows the first step in the application design process using Pega GenAI Blueprint, which collects information on an application’s purpose and leverages generative AI to produce a design starting point. (Graphic: Business Wire)

Traditional design processes sabotage success and innovation from the start by not stimulating design thinking or driving stakeholder alignment. And while generative AI helps, most approaches focus solely on churning out software code instead of optimizing application workflows for efficiency or industry best practices. It’s no wonder that, according to McKinsey, 70% of transformational projects fail.

Available today for early adopters, Pega GenAI Blueprint empowers business leaders to transform app ideas into interactive ‘application blueprints’ that are easily understood and collaborated on by all stakeholders. It quickly and easily creates the blueprints by leveraging generative AI and Pega’s deep industry expertise gained from working with leading global organizations for decades. The resulting blueprints can be deployed to Pega’s industry-leading automation platform to create a running enterprise-grade application. By intuitively guiding them through the process, Pega GenAI Blueprint helps broaden access to app design, enabling clients and partners to more quickly learn how to design optimized applications and bring them online.

How it works

Pega GenAI Blueprint enables teams to accelerate the journey from idea to implementation. Users briefly describe the app’s purpose, and the intuitive interface guides them by laying out the workflow elements and captures all feedback while facilitating collaboration. The Pega GenAI™ engine leverages Pega’s decades of industry knowledge to design optimized application blueprints, which incorporates best practice workflow processes, data models, and integrations. Once the design is finalized, the blueprint seamlessly feeds into the Pega Platform™, transforming it into an enterprise-grade, cloud-architected workflow application that is optimized for their business.

Here's a deeper look at the unique benefits of Pega GenAI Blueprint to radically change the way organizations create new workflow apps:

  • Agile, optimal workflow design: Unlike other generative AI app development tools that just create more code, Pega GenAI Blueprint focuses on delivering optimized workflow designs and decisions. By simply describing the application’s purpose, Pega GenAI powers Pega GenAI Blueprint to suggest optimal designs, eliminating weeks of circular stakeholder conversations. The blueprints encompass all workflow stages and steps; data models and objects; and user experiences for all workflow personas.
  • Deep industry expertise: Powered by Azure OpenAI, Pega GenAI synthesizes Pega’s vast repository of workflow best practices, garnered from 40 years of experience working with global leaders in financial services, healthcare, government, telecommunications, and more. These best practices, supplemented by knowledge from Azure OpenAI, produce a nearly-there design starting point. Future Pega GenAI Blueprint releases will allow enterprises to publish their own best practices into their private environments, promoting consistency and adherence, even when working across distributed teams.
  • Smoother team collaboration: Pega GenAI Blueprint fosters deep collaboration between business leaders and IT, aligning teams toward a common business goal. Application architects can invite collaborators into any blueprint to easily modify, add, delete, or save different workflow stages. They can also process steps, data models, or user personas and share them as PDF documents. This effective alignment during the initial design phase reduces errors and delays in later build and deployment phases.
  • Rapid app deployment: Once finalized, it’s a simple jump to app deployment by importing the blueprint into Pega Platform. The application structure is automatically generated, and Pega GenAI guides users through the final steps, such as connecting to existing data sources and finalizing the interface layout. If further changes are needed, the blueprint can be easily modified in Pega GenAI Blueprint and then deployed in Pega Platform for continuous improvement.

An initial version of Pega GenAI Blueprint is available today for early adopters, allowing users to create workflows and share with colleagues. By the end of Q2, the tool will be generally available and enhanced with additional capabilities such as inviting collaborators, importing blueprints into Pega Platform, and deploying applications.

To learn more about Pega GenAI Blueprint and gain early access, visit www.pega.com/blueprint.

Quotes & Commentary:

“Deploying a workflow app involves much more than just generating code – it starts with an optimized design grounded in best practices and configured for the unique needs of an enterprise. Done poorly, these initial steps could lead to missed deadlines, cost overruns, and mismatched expectations later on,” said Kerim Akgonul, chief product officer, Pega. “By eliminating the common obstacles that have long plagued app design, Pega GenAI Blueprint expedites the journey to an optimal design and ensures everyone is on the same page. Now the once daunting app design process becomes less intimidating, which can fuel even greater ambition to dream up additional groundbreaking apps that will propel organizations to new heights.”

Supporting Resources:

About Pegasystems

Pega provides a powerful platform that empowers the world’s leading organizations to unlock business-transforming outcomes with real-time optimization. Clients use our enterprise AI decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on how Pega empowers its clients to Build for Change®, visit www.pega.com.

All trademarks are the property of their respective owners.

Press:

Sean Audet

Pegasystems

sean.audet@pega.com

Source: Pegasystems Inc.

Pegasystems Inc. introduced Pega GenAI Blueprint™, a collaborative application.

Pega GenAI Blueprint empowers business leaders to transform app ideas into interactive 'application blueprints' using generative AI and Pega's expertise.

Pega GenAI Blueprint offers agile workflow design, deep industry expertise, smoother team collaboration, and rapid app deployment.

Pega GenAI Blueprint enables teams to accelerate the journey from idea to implementation by providing an intuitive interface for workflow design.

Pega GenAI Blueprint fosters collaboration between business leaders and IT, reducing errors and delays in later build and deployment phases.
Pegasystems Inc.

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About PEGA

pegasystems inc. is the leader in software for customer engagement and operational excellence. pega’s adaptive, cloud-architected software – built on its unified pega® platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. over its 30-year history, pega has delivered award-winning capabilities in crm and bpm, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. for more information on pegasystems (nasdaq: pega) visit www.pega.com.