New ePlus AI Industry Pulse Poll Reveals Strategic Shift: AI Moves from Efficiency to Expansion
ePlus (NASDAQ: PLUS) released an AI Industry Pulse Poll on Oct 21, 2025 based on a survey of 150 IT and industry leaders. The poll finds a strategic shift: nearly three out of four leaders now prioritize revenue growth as the main objective for AI initiatives, ahead of improved customer satisfaction (56%) and cost reduction (54%).
Key adoption metrics: 60% of organizations are in early-to-mid AI stages, only 8% report mature deployments, 81% fear current infrastructure won't support advanced AI, 90% flag data privacy leakage as a critical security concern, and 52% cite talent shortages.
ePlus (NASDAQ: PLUS) ha pubblicato un AI Industry Pulse Poll il 21 ottobre 2025 basato su un sondaggio di 150 leader IT e dell'industria. Il sondaggio evidenzia uno spostamento strategico: quasi tre quarti dei leader ora danno la priorità alla crescita dei ricavi come obiettivo principale per le iniziative AI, davanti a un miglioramento della soddisfazione del cliente (56%) e alla riduzione dei costi (54%).
Principali metriche di adozione: 60% delle organizzazioni si trovano in fasi iniziali e intermedie di AI, solo 8% riportano implementazioni mature, 81% temono che l'infrastruttura attuale non supporti l'IA avanzata, 90% segnalano la perdita della privacy dei dati come una preoccupazione di sicurezza critica, e 52% citano carenze di talenti.
ePlus (NASDAQ: PLUS) publicó una encuesta AI Industry Pulse el 21 de octubre de 2025 basada en una encuesta de 150 líderes de IT y de la industria. La encuesta revela un cambio estratégico: casi tres de cada cuatro líderes ahora priorizan el crecimiento de los ingresos como objetivo principal de las iniciativas de IA, por delante de la mejora de la satisfacción del cliente (56%) y la reducción de costos (54%).
Métricas clave de adopción: 60% de las organizaciones se encuentran en etapas de IA tempranas a medias, solo 8% reportan implementaciones maduras, 81% temen que la infraestructura actual no apoye la IA avanzada, 90% señalan la filtración de datos como una preocupación de seguridad crítica, y 52% citan la escasez de talento.
ePlus (NASDAQ: PLUS)는 2025년 10월 21일 IT 및 업계 리더 150명을 대상으로 한 AI 산업 펄스 설문조사를 발표했다. 설문은 전략적 전환을 보여준다: 사실상 사분의 삼의 리더가 이제 AI 이니셔티브의 주요 목표로 매출 성장을 우선시하며, 고객 만족도 향상(56%)과 비용 절감(54%)을 앞선다.
주요 채택 지표: 60%의 조직이 초기에서 중간 AI 단계에 있으며, 8%만이 성숙한 배포를 보고하고, 81%는 현재 인프라가 고급 AI를 지원하지 못할 것이라고 우려하며, 90%는 데이터 프라이버시 유출을 중요한 보안 문제로 지적하고, 52%는 인재 부족을 꼽았다.
ePlus (NASDAQ: PLUS) a publié un AI Industry Pulse Poll le 21 octobre 2025 basé sur une enquête menée auprès de 150 dirigeants IT et industriels. Le sondage révèle un changement stratégique : presque trois sur quatre dirigeants privilégient désormais la croissance des revenus comme objectif principal des initiatives d'IA, devant l'amélioration de la satisfaction client (56 %) et la réduction des coûts (54 %).
Principales métriques d'adoption : 60% des organisations se situent dans les étapes débutantes à intermédiaires de l'IA, seulement 8% rapportent des déploiements matures, 81% craignent que l'infrastructure actuelle ne supporte pas une IA avancée, 90% signalent une fuite de données comme une préoccupation de sécurité critique et 52% évoquent des pénuries de talents.
ePlus (NASDAQ: PLUS) veröffentlichte eine AI Industry Pulse Umfrage am 21. Oktober 2025, basierend auf einer Befragung von 150 IT- und Industrie-Führungskräften. Die Umfrage zeigt eine strategische Verschiebung: fast drei von vier Führungskräften priorisieren nun Umsatzwachstum als Hauptziel von KI-Initiativen, vor verbesserter Kundenzufriedenheit (56 %) und Kostenreduktion (54 %).
Wichtige Adoptionskennzahlen: 60% der Organisationen befinden sich in frühen bis mittleren KI-Stufen, nur 8% berichten von ausgereiften Implementierungen, 81% befürchten, dass die derzeitige Infrastruktur fortgeschrittene KI nicht unterstützen wird, 90% geben Datenschutzverletzungen als kritische Sicherheitsbedrohung an, und 52% nennen Talentknappheit.
ePlus (NASDAQ: PLUS) أصدرت استطلاع AI Industry Pulse في 21 أكتوبر 2025 بناءً على استبيان شمل 150 من قادة تكنولوجيا المعلومات والصناعة. يجد الاستطلاع تحولاً استراتيجياً: قرابة ثلاثة من كل أربعة من القادة الآن يعطون الأولوية لنمو الإيرادات كهدف رئيسي لمبادرات الذكاء الاصطناعي، متفوقين على تحسين رضا العملاء (56%) وخفض التكاليف (54%).
مقاييس التبني الرئيسية: 60% من المؤسسات في مراحل الذكاء الاصطناعي المبكرة إلى المتوسطة، فقط 8% يبلغون عن نشرات ناضجة، 81% يخشون أن البنية التحتية الحالية لن تدعم الذكاء الاصطناعي المتقدم، 90% يشيرون إلى خرق خصوصية البيانات كمصدر قلق أمني حاسم، و 52% يشيرون إلى نقص المواهب.
- Nearly three out of four leaders prioritize revenue growth
- 60% of organizations in early-to-mid AI stages (deployment runway)
- 81% infrastructure concern signals strong market demand for solutions
- 90% cite data privacy leakage as a critical security concern
- Only 8% report fully integrated, mature AI deployments
- 52% identify talent shortages as a top challenge
Nearly Three Out of Four IT and Industry Leaders Now Prioritize Revenue Growth as Main Driver of AI Initiatives, Over Cost Savings and Increased Customer Satisfaction
"We're seeing a real shift in how organizations view AI; not just as a tool for efficiency, but as a catalyst for innovation and growth, helping businesses stay ahead in a rapidly evolving landscape," said Mark Marron, CEO and President of ePlus. "The challenge now lies in translating ambition into reality, with
The ePlus AI Industry Pulse Poll provides a deeper understanding of current trends, concerns and attitudes towards AI, including:
-
The AI adoption journey remains uneven across organizations. Sixty percent of organizations are still in the early-to-mid stages of their AI implementation, while only
8% report having fully integrated, mature AI deployments. Security continues to be the leading concern, with90% of leaders citing data privacy leakage as a critical issue and68% identifying regulatory compliance as a major barrier to deployment. Additionally,81% of respondents express concerns that their current infrastructure may be insufficient to support more advanced AI applications. -
Skills gaps remain a continuous challenge. More than half (
52% ) of IT and industry leaders identify talent shortages as a top challenge—second only to security and infrastructure concerns. This reinforces the growing need for professionals who can bridge technical expertise with strategic business insight, enabling organizations to fully capitalize on AI's transformative potential. -
Agentic AI emerges as a tentative frontier in AI-driven growth. The survey reveals a significant gap between knowledge of, and readiness for, agentic AI. Forty-one percent of respondents are only slightly, or not at all, familiar with agentic AI, while just
23% consider themselves very familiar. Only26% are ready and actively investing in agentic AI, and33% acknowledge the need for greater understanding before committing resources. Opinions on the promise of agentic AI are divided, juxtaposing the enthusiasm and uncertainty surrounding this next wave: Thirty-three percent believe it's too soon to gauge its impact,26% consider it "useful but risky," while only27% view it as "highly promising."
Unlocking AI's Growth Potential
As AI continues to evolve and business strategies shift, ePlus is committed to helping organizations overcome these challenges and seize new opportunities. By providing guidance, expertise, and adaptable solutions, ePlus empowers leaders to navigate uncertainty, strengthen their capabilities, and stay ahead as AI technologies and best practices advance.
For deeper insights into the survey results, review the full report here. For more information on ePlus' AI capabilities, please visit www.eplus.com/AI.
Methodology
ePlus surveyed 150 IT and industry leaders at both the 2025 Fast Company Innovation Festival and CISO NY, where respondents were asked a set of questions on the challenges and opportunities surrounding AI within their organization.
About ePlus inc.
ePlus is a customer-first, services-led, and results-driven industry leader offering transformative technology solutions and services to provide the best customer outcomes. Offering a full portfolio of solutions, including artificial intelligence, security, cloud and data center, networking and collaboration, as well as managed, consultative and professional services, ePlus works closely with organizations across many industries to successfully navigate business challenges. With a long list of industry-leading partners and more than 2,100 employees, our expertise has been honed over more than three decades, giving us specialized yet broad levels of experience and knowledge. ePlus is headquartered in
ePlus®, Where Technology Means More®, and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in
Forward-Looking Statements
This press release contains information about management's view of ePlus' future expectations, plans and prospects that are not historical facts and may be deemed to be "forward-looking statements." Actual and anticipated future results may vary materially due to certain risks and uncertainties. Certain risks and uncertainties that may affect such "forward-looking statements" are detailed in our reports filed with the Securities and Exchange Commission, especially under the heading "Risk Factors". All information set forth in this press release is current as of the date of this release and ePlus expressly disclaims any duty or obligation to update this information, except as may be required by law.
View original content to download multimedia:https://www.prnewswire.com/news-releases/new-eplus-ai-industry-pulse-poll-reveals-strategic-shift-ai-moves-from-efficiency-to-expansion-302589985.html
SOURCE EPLUS INC.
FAQ
What did ePlus' Oct 21, 2025 AI poll find about the main goal for AI initiatives at PLUS?
How many organizations in the ePlus poll report mature AI deployments (PLUS)?
What security risks did the ePlus AI Industry Pulse Poll highlight for PLUS investors?
How prevalent are infrastructure concerns in the ePlus (PLUS) survey?
What talent challenges did ePlus report on Oct 21, 2025 for PLUS stakeholders?
What portion of organizations in the ePlus poll are actively investing in agentic AI (PLUS)?
