Progress Unveils Powerful AI Tools in ShareFile Platform to Dramatically Increase Efficiency and Productivity

Rhea-AI Summary

Progress (PRGS) has announced the integration of AI-powered features into its ShareFile platform, a SaaS-native document collaboration solution. The new capabilities focus on enhancing efficiency and data security through purpose-built AI tools.

Key improvements include:

• Document collection acceleration by nearly 3.5x faster
• Information extraction speed increase of up to 96%
• Secure share recommender for automated protection of sensitive data
• Document summarization and Q&A features for quick analysis
• GenAI-powered document request list generation

The platform aims to automate repetitive tasks while allowing teams to focus on building customer relationships. According to Loren Jarrett, EVP & GM of Digital Experience at Progress, these features help boost efficiency and quality in daily operations while enabling employees to concentrate on strategic tasks.

Positive

• Introduction of AI features driving significant efficiency improvements
• Document collection speed increased by 3.5x
• Information extraction acceleration by up to 96%
• Enhanced security features for sensitive data protection

Negative

• None.

Insights

Product Strategy Analyst

Progress's integration of purpose-built AI capabilities into ShareFile represents a strategic enhancement to their SaaS document collaboration platform. The implementation focuses on practical business outcomes rather than merely adding AI for marketing purposes.

The claimed performance improvements are substantial - document collection acceleration of 3.5x and information extraction speed improvements of up to 96%. These metrics address specific pain points in document-heavy workflows, particularly valuable for industries like financial services, as evidenced by the Nylen & Partners testimonial.

Three distinct AI applications stand out: security enhancement through automated PII detection, workflow acceleration via document summarization, and process optimization through AI-generated document request lists. Each addresses concrete business challenges rather than theoretical use cases.

This product enhancement aligns with enterprise market demands for productivity improvements without adding headcount - the "do more with existing staff" value proposition resonates particularly well in the current economic environment. By focusing AI capabilities on eliminating low-value tasks rather than replacing core human functions, Progress has positioned these enhancements thoughtfully for market acceptance.

The ShareFile platform improvements demonstrate Progress's ability to meaningfully incorporate AI into its existing product portfolio, strengthening its competitive position in the document collaboration space while creating differentiation beyond basic storage functionality.

AI Implementation Specialist

Progress has taken a nuanced approach to AI integration in ShareFile, focusing on targeted workflow optimization rather than generalized AI capabilities. This practical implementation demonstrates technical maturity in their AI strategy.

The secure share recommender leverages AI for PII detection and automatic security setting recommendations - a sophisticated application that addresses critical data governance requirements. This balances convenience with compliance, solving a significant pain point for organizations managing sensitive documents.

The document summarization and Q&A features utilize natural language processing techniques to transform unstructured document content into actionable insights. While not revolutionary in the broader AI landscape, their seamless integration into existing document workflows represents effective productization of AI capabilities.

The most compelling technical implementation appears in the document request list generation, where GenAI automatically creates standardized request lists. This transforms a traditionally manual, error-prone process into an automated workflow - the claimed 3.5x efficiency gain suggests substantial process reengineering.

Progress has wisely positioned these AI capabilities as complementary to human judgment rather than replacements for it. The focus on automating repetitive tasks while enhancing human decision-making reflects a measured approach to AI implementation that should resonate well with enterprise customers seeking incremental productivity gains without workforce disruption.

Advanced capabilities strengthen data security, streamline workflows and accelerate document collection by nearly 3.5x

BURLINGTON, Mass., April 02, 2025 (GLOBE NEWSWIRE) -- Progress (Nasdaq: PRGS), the trusted provider of AI-powered digital experience and infrastructure software, today announced purpose-built AI in Progress® ShareFile®, the SaaS-native document collaboration platform. Designed to enhance efficiency and strengthen data security, these features empower businesses to optimize workflows and boost productivity so they can accomplish far more with existing staff.

The ShareFile platform uses AI for powerful, purpose-built features, turbo-charging existing document-centric workflows and providing tangible business outcomes. While many businesses worry that AI could diminish human connections, ShareFile takes a customer-centric approach—automating low-value, repetitive tasks so teams can spend more time on what truly matters: building meaningful customer relationships. ShareFile enables its users to collect documents nearly 3.5x faster and extract the information they need from documents up to 96% faster.

“With ShareFile we are able to provide our customers with tools that significantly boost efficiency and quality in day-to-day work,” said Loren Jarrett, EVP & GM, Digital Experience, Progress. “We’ve developed AI-powered features that eliminate repetitive tasks, strengthen security and free up time for employees to focus on their most valuable work—collaboration, client relationships and strategic tasks.”

New AI-powered benefits include:

• Minimize Accidental Data Leaks: With the secure share recommender, organizations can standardize secure data practices by automating safer share settings. This feature makes it effortless for employees to protect sensitive information with Personal Identifiable Information (PII) when sending and sharing files.
  
• Accelerate Time to Insights: Eliminate tedious document analysis to focus on more revenue-generating work with document summarization and Q&A. Quickly analyze and transform lengthy documents into concise insights with a single click or question with document summarization and Q&A. By analyzing large documents instantly, these features help users extract key information without sifting through excess data, enhancing productivity and decision making.

• Collect Documents More Easily: Document request list generation uses Generative AI (GenAI) to instantly create ready-to-send document request lists. This tool reduces the need for manual processes and Excel-based lists, allowing users to efficiently generate, standardize and scale document collection workflows up to 3.5x faster.
  

“We have a screening process which requires us to analyze tax returns of prospects to ensure we're a good fit. With tax returns reaching around 200 pages, ShareFile's AI document summarization quickly gives us the information needed, instead of spending an hour reading,” said Paul Nylen, Partner, Nylen & Partners, LLC. “Multiply that by numerous clients a week and you’re significantly creating business impact and productivity gains.”

The ShareFile platform leverages AI to boost front-office efficiency with automation and templates that streamline and help secure document workflows, while deeply embedding it into business processes for lasting impact. By automating tedious administrative tasks, the AI-powered platform frees professionals to focus on high-value work that drives success.

For more information, visit https://www.progress.com/sharefile.

About Progress
Progress (Nasdaq: PRGS) empowers organizations to achieve transformational success in the face of disruptive change. Our software enables our customers to develop, deploy and manage responsible AI-powered applications and digital experiences with agility and ease. Customers get a trusted provider in Progress, with the products, expertise and vision they need to succeed. Over 4 million developers and technologists at hundreds of thousands of enterprises depend on Progress. Learn more at www.progress.com.

Progress and ShareFile are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and other countries. Any other trademarks contained herein are the property of their respective owners. 

Press Contacts:
Kim Baker
Progress
+1-800-477-6473
pr@progress.com

FAQ

What are the key AI features introduced in Progress ShareFile (PRGS)?

Progress ShareFile now includes secure share recommender for PII protection, document summarization and Q&A capabilities, and GenAI-powered document request list generation.

How much faster can users collect documents with Progress ShareFile's (PRGS) new AI tools?

The new AI features enable users to collect documents nearly 3.5x faster than before.

What efficiency improvement does Progress ShareFile (PRGS) offer in document information extraction?

ShareFile's AI capabilities allow users to extract information from documents up to 96% faster.

How does Progress ShareFile's (PRGS) AI protect sensitive data?

ShareFile's secure share recommender automatically suggests safer share settings and protects Personal Identifiable Information (PII) when sending and sharing files.