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AMC Deploys Prisma Prop Tech Resident Portal Platform Across Portfolio of Managed Multifamily Communities

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resident portal technical
An online portal that residents use to manage their housing relationship, typically letting tenants pay rent, file maintenance requests, view building notices, sign leases and access community services. For investors, a well-designed resident portal is like a smart front desk — it speeds and secures payments, cuts staff time on routine tasks, boosts resident satisfaction and retention, and provides operational data that can protect revenue and lower costs.
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Digital banking is a way of managing financial services and transactions entirely online, often through websites or mobile apps, without visiting a physical bank branch. It allows users to check balances, transfer money, and pay bills conveniently from their devices. For investors, digital banking highlights how financial services are becoming more accessible and efficient, shaping the future landscape of banking and payment systems.
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Net operating income (NOI) is the total profit a business makes from its core operations, after subtracting expenses directly related to running the business but before accounting for taxes, interest, or investments. It shows how well the company’s main activities generate earnings and helps investors assess its financial health and profitability without the influence of external factors. Think of it as the money a store earns from sales minus the costs to keep it open.
fraud protection tools technical
Software, procedures and services designed to detect, block and respond to dishonest or unauthorized activity in financial transactions and corporate disclosures. Like locks and alarms for a business’s money and information, these tools help prevent losses, legal penalties and damage to reputation, so investors can better judge the reliability and risk of a company. Effective fraud protection can influence investor confidence, regulatory compliance and long‑term value.
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SOC 2 is an independent auditor’s report that assesses whether a company follows strict practices to keep customer data secure, available, and private—think of it as a health inspection for how a business handles sensitive information. For investors, a SOC 2 report signals lower operational and reputational risk from data breaches or service disruptions and helps judge the reliability of a company or its suppliers when digital data handling is central to value.
pci level 1 technical
PCI Level 1 is the highest compliance tier of the Payment Card Industry Data Security Standard, required for organizations that process or store very large volumes of credit or debit card transactions and indicating they meet strict rules to protect cardholder information. For investors, Level 1 status lowers the risk of costly data breaches, regulatory fines and reputational damage—acting like a top safety rating or a bank vault for a company’s payment systems.
pci dss regulatory
A set of security rules created by major payment card companies to protect credit and debit card data when businesses store, process, or transmit it. It matters to investors because compliance is like a strong lock on a store: businesses that follow these standards reduce the risk of costly data breaches, fines, legal trouble and customer loss, while noncompliance can lead to direct financial penalties and damage to reputation and revenue.
payment card industry data security standard regulatory
A set of global security rules organizations must follow when storing, processing, or transmitting credit and debit card information to keep customers’ payment data safe. Think of it like building codes or a bank-vault checklist for digital payments: following the standard reduces the risk of costly data breaches, fines, and lost customers, while failure to comply can mean expensive remediation, legal penalties, and damage to trust that can hurt a company’s financial value.

COTTONWOOD HEIGHTS, Utah & ALPHARETTA, Ga.--(BUSINESS WIRE)-- Apartment Management Consultants (AMC) and Prisma Prop Tech (Prisma) today announced the deployment of Prisma’s resident portal and payments platform across AMC’s portfolio of more than 900 apartment communities managed.

AMC is leveraging Prisma's platform and mobile application to drive value for residents and owners — encouraging timely digital rent payments, expanding flexible payment options, delivering resident rewards and loyalty programs, credit building, and modern digital banking experiences that enhance resident engagement and increase property NOI.

“The rollout of Prisma’s platform is a critical component of AMC’s broader effort to leverage modern, high-performance solutions that both complement and optimize the resident experience as well as the performance and valuation of the properties we manage,” said Chris Moltke-Hansen, Chief Financial Officer of AMC.

Prisma is providing AMC with a unified resident platform that includes digital and mobile rent payments, credit reporting, fraud protection tools, leading rewards programs, resident banking and bill pay, maintenance, and two-way messaging features that integrate seamlessly with AMC’s property management systems. Prisma’s platform supports multiple payment types and converts all forms of payments to digital, to maximize convenience for its residents. The platform is designed to streamline payment processing, and build and reward improved financial literacy of residents, while simultaneously improving financial visibility and performance at the property level.

“Prisma is helping us provide modern and reliable financial tools for residents, which both greatly enhance their convenience and provide real benefits and rewards proven to improve satisfaction and retention,” said Jon Tullo, EVP of Client Services for AMC. “This is a true win-win for residents and owners alike.”

Prisma is built on the integrated payments and banking infrastructure of Priority, the country’s 5th largest non-bank payments company, and integrates financial services directly into the AMC resident portal used regularly by its property managers.

“Property managers today are increasingly looking for ways to simplify rent collection while giving residents more flexibility in how they pay,” said Drew Cohn, President of Prisma. “By combining payments, financial tools and engagement features into a single intuitive platform, we help operators streamline operations, maximize digital adoption like never before, and greatly improve the resident experience.”

“The use metrics already demonstrate clear value to our residents, efficiencies to our managers, and accretive NOI impact to properties in our managed portfolio,” said AMC’s Moltke-Hansen. “We also anticipate these positive numbers to increase further over time as we collaborate with Prisma to continue to enhance the platform in innovative ways.”

The Prisma Prop Tech platform offers SOC 2 compliance as well as PCI Level 1 adherence, the highest and most stringent level of PCI DSS (Payment Card Industry Data Security Standard) compliance.

About Apartment Management Consultants, LLC (AMC)

AMC is one of the country’s leading property management firms serving the multifamily sector. With a business model that emphasizes best-in-business property profitability and valuation, AMC oversees a portfolio encompassing 923 properties, serving clients across 26 states. AMC is headquartered in Salt Lake City. Visit www.liveamc.com.

About Prisma Prop Tech

Prisma is a resident payments and engagement platform that provides payment processing, embedded banking capabilities, rewards programs, utility billing, and digital leasing tools to multifamily operators nationwide. Powered by Priority (Nasdaq: PRTH), Prisma combines secure infrastructure with revenue-driven innovation to help property managers scale. Learn more at goprisma.com.

Media contact:
Alison Jones
Alison.jones@prth.com

Source: Priority Technology Holdings, Inc.