Home Claims Insights from LexisNexis Risk Solutions Helps Empower U.S. Property Insurance Executives with Market Visibility and Operational Benchmarks

Rhea-AI Summary

LexisNexis Risk Solutions (NYSE:RELX) has launched the Home Claims Insights dashboard within its Insurance Market Insights platform, designed to help U.S. property insurers benchmark their claims performance and navigate market challenges.

The platform reveals significant trends: claim severities increased 33% between 2021 and 2024, with catastrophic claims representing 42% of all property claims by year-end 2024. In Q1 2025, catastrophic losses rose 6% year-over-year, while non-catastrophic claims decreased by 5.6%. Notably, severity increased 12.8% nationwide, with major metro areas experiencing substantial spikes.

The dashboard provides detailed analysis of both catastrophic and non-catastrophic claims activity, delivering insights 60-80% faster than industry standards. It enables insurers to analyze trends by peril, state, metropolitan area, policy type, building age, and square footage.

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• None.

Negative

• Data shows concerning 33% increase in claim severities from 2021 to 2024
• Catastrophic claims comprise 42% of all property claims, indicating high risk exposure
• Significant severity increases in major metro areas (NY +36%, Boston +26%, DC +23%) suggest growing urban risk

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New dashboard helps U.S. property insurers navigate market shifts, benchmark claims performance, accelerate decision-making and address rising claim severities with greater confidence.

ATLANTA, Sept. 24, 2025 /PRNewswire/ -- LexisNexis^® Risk Solutions, a leading data, analytics and technology provider, today announced the launch of the Home Claims Insights dashboard within the LexisNexis^® Insurance Market Insights platform. These insights help to provide U.S. property insurance carriers with more timely, data-driven analyses to benchmark their claims performance against industry benchmarks. Additionally, they also address catastrophic and non-catastrophic claims challenging profitability for the U.S. property insurance market. Claim severities, for example, are up 33% between 2021 and year-end 2024 and catastrophic claims comprised 42% of all property claims by year-end 2024 amid increasing natural disasters and increased inflation and cost to repair market dynamicsⁱ.

The Home Claims Insights report allows U.S. insurance carriers to benchmark key outcomes, such as current and historic claims severity, cycle time and geographic trends. By integrating both customer-specific and industry-wide contributory claims data into easy-to-use reports, carriers can leverage the data to drill down to specific risk segments by major peril, state, metropolitan statistical area, policy type, building age, square footage and catastrophe indicator. This helps insurers better understand whether a challenge is isolated to their operations or something the home insurance industry is experiencing industry wide. 

"While property claims are becoming more complex and costly as natural disasters grow in frequency and intensity, insurers want to help ensure a high level of customer claims satisfaction and prioritize efforts to maintain lifetime value," said Ryan Hupp, director, product management, LexisNexis Risk Solutions. "Our Home Claims Insights report is designed to help insurance executives not only benchmark their organization's performance, but also pinpoint opportunities for operational improvement, which can ultimately result in better experiences for policyholders."

Offering market-wide insights that are delivered up to 60–80% faster than industry standards, the Home Claims Insights dashboard provides more detailed analysis of both catastrophe (CAT) and non-catastrophe (non-CAT) claims activity — an area where data can be difficult for insurance carriers to access. In addition to CAT versus non-CAT trends, these insights also offer detailed analysis by weather peril. By evaluating different perils, insurers can better understand their severity trends and impact of catastrophic claims events.

"We are thrilled to continually enhance our Insurance Market Insights platform to provide these home insurance insights to help better prepare insurers for future catastrophic events. These insights are extremely important to U.S. insurers when making executive decisions on the direction of their business. LexisNexis Risk Solutions analysis shows that in first quarter of 2025 alone, CAT losses were up 6% compared to Q1 2024, while non-CAT claim occurrences were down 5.6%," said George Hosfield, vice president and general manager, home insurance, LexisNexis Risk Solutions. "Our analysis also shows severity rose 12.8% nationwide, with metro areas such as New York (+36%), Boston (+26%), and Washington, D.C. (+23%) experiencing the steepest increases. We also see in our analysis that California wildfires in January 2025 resulted in more than 18,500 homeowners fire claims, with an average paid severity of $540,000 in paid losses to-date and contributing to a 260% spike in national CAT severity for the quarter."

For more information, visit LexisNexis^® Insurance Market Insights and its Home Claims Insights report dashboard.

 About LexisNexis Risk Solutions LexisNexis^® Risk Solutions harnesses the power of data, sophisticated analytics platforms and technology solutions to provide insights that help businesses across multiple industries and governmental entities reduce risk and improve decisions to benefit people around the globe. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision tools for professional and business customers. For more information, please visit LexisNexis Risk Solutions and RELX.

Media Contact:
Chas Strong
LexisNexis Risk Solutions
Phone: +706-202-5813
Charles.Strong@lexisnexisrisk.com 

ⁱ LexisNexis Risk Solutions internal analysis

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SOURCE LexisNexis Risk Solutions

FAQ

What is the new Home Claims Insights dashboard by LexisNexis Risk Solutions (RELX)?

It's a new analytics tool within the Insurance Market Insights platform that helps U.S. property insurers benchmark claims performance, analyze market trends, and access catastrophic and non-catastrophic claims data up to 60-80% faster than industry standards.

How much have property claim severities increased according to LexisNexis Risk Solutions?

Property claim severities increased by 33% between 2021 and year-end 2024, with catastrophic claims making up 42% of all property claims by the end of 2024.

What are the recent catastrophic loss trends in Q1 2025 reported by RELX?

In Q1 2025, catastrophic losses increased by 6% compared to Q1 2024, while non-catastrophic claims decreased by 5.6%. Overall severity rose 12.8% nationwide.

How severe were the California wildfire claims in January 2025?

The California wildfires in January 2025 resulted in over 18,500 homeowners fire claims, with an average paid severity of $540,000, contributing to a 260% increase in national catastrophic severity for the quarter.

Which metropolitan areas saw the highest claim severity increases in 2025?

The highest claim severity increases were reported in New York (+36%), followed by Boston (+26%), and Washington, D.C. (+23%).