Remitly Expands WhatsApp Send to New Markets, Launches “Request Money” to Capture Growing Customer Demand
Rhea-AI Summary
Remitly (NASDAQ: RELY) expanded its WhatsApp Send feature to customers in the UK, Canada, and Spain and launched a new Request Money capability enabling recipients in Mexico who bank with Elektra to initiate transfer requests via WhatsApp.
Remitly reported that unique WhatsApp send sessions grew 62%+ in Q1 2026 vs Q4 2025, and positioned the moves as timely amid rising digital remittance adoption and a 1% US federal tax on cash remittances effective Jan 1, 2026.
Positive
- Geographic expansion to UK, Canada, and Spain for WhatsApp Send
- Request Money launch with Elektra enables recipient-initiated transfers in Mexico
- Usage growth — unique WhatsApp send sessions +62%+ Q1 2026 vs Q4 2025
Negative
- None.
News Market Reaction – RELY
In the Apr 23 session, RELY declined 2.29%, reflecting a moderate negative market reaction.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Historical Context
| Date | Event | Sentiment | 24h Move | Catalyst |
|---|---|---|---|---|
| Apr 16 | ChatGPT app launch | Positive | +4.1% | Introduced Remitly app inside ChatGPT for rate checks and delivery comparisons. |
| Apr 10 | Board appointment | Positive | +2.7% | Added experienced technology leader Adam Messinger to the Board of Directors. |
| Feb 23 | Investor events | Neutral | -0.7% | Announced participation in webinars and investor conferences with webcast access. |
| Feb 18 | CEO transition | Positive | +25.9% | Named new CEO alongside earnings and guidance that exceeded prior outlook. |
| Feb 18 | Earnings beat | Positive | +25.9% | Reported record Q4 and 2025 results with first full year of GAAP profitability. |
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Recent news around product innovation, leadership changes, and strong earnings has generally coincided with positive price reactions, especially on major strategic or financial updates.
Over the last six months, Remitly has delivered several notable milestones. On Feb 18, it reported record Q4 and full-year 2025 results with its first full year of GAAP profitability and issued 2026 guidance, coinciding with a CEO transition; the stock moved about +25.94%. Subsequent investor events, a new CEO, a ChatGPT app launch on Apr 16, and a board addition on Apr 10 all saw mostly positive reactions. Today’s WhatsApp expansion continues that product and ecosystem-build trajectory.
AI-generated analysis. How Rhea-AI works. Not financial advice.
New "Request Money" offering, geographic expansion to the UK, Canada, and Spain, and record engagement further’s Remitly's evolution into a trusted financial platform built for cross-border lives
SEATTLE, April 23, 2026 (GLOBE NEWSWIRE) -- Remitly Global, Inc. (NASDAQ: RELY), a trusted provider of financial services that transcend borders, today announced the expansion of its WhatsApp Send offering to include additional country support and a new “Request Money” offering that allows recipients to initiate transfers, marking a meaningful step in Remitly's evolution from a trusted financial platform built for cross-border lives.
Recipients in Mexico Can Now Request Money
The money movement experience no longer has to start with the sender. In partnership with Elektra, Remitly has launched "Request Money," now allowing recipients who bank with Elektra in Mexico to initiate a transfer request directly. The sender receives a secure checkout link generated by the recipient via Elektra and can initiate the transfer in seconds — all via WhatsApp, no app download required.
Expanding Access Across Send and Receive Markets
Remitly is also expanding country support for WhatsApp send. In addition to the US, customers in the UK, Canada, and Spain can now send via WhatsApp to 14 countries, including our largest receiving markets: India, Mexico, and the Philippines.
“Our customers already use WhatsApp to stay connected; it’s where their lives happen,” said Ankur Sinha, Chief Product and Technology Officer of Remitly. “By bringing Remitly deeper into that ecosystem — and now giving recipients a voice in how that money moves — we are making the essential task of sending money home as easy as sending a text message.”
Capturing Growing Demand in Latin America
This expansion comes at a pivotal time for the industry. 2025 marked one of the highest periods of cross-border payment volume growth to Latin America in two decades. This was driven in significant part by a continuing shift from cash to digital channels, with digital transactions industry-wide now accounting for roughly half of all volumes.1 The implementation of a
As a leading digital, cross-border money movement platform for customers transferring funds into Latin America, Remitly’s Send via WhatsApp offering can be an important bridge for offline senders looking for a better way to send money home to their families. By meeting senders in the platform they already trust, Remitly can convert the digital-hesitant to digital-confident.
This year Remitly launched two complementary WhatsApp Send campaigns to increase awareness of the benefits of digital and in-app remittances, including “Skip the Line,” a campaign focused on converting offline senders by sharing the relative cost advantages and convenience of digital money transfers, and a Community Ambassador program, leveraging grassroots ambassadors to onboard offline-first customers.
Strong Early Adoption
Since Remitly launched its WhatsApp Send offering last April, early adoption has been strong. Customers like Josue, a Canadian resident with family in Columbia, are leading that adoption. Josue discovered WhatsApp Send through an ad and was initially skeptical – it seemed too simple. After trying it, the app was able to surface his recipients instantly, and he initiated a transfer without downloading another app. Unique WhatsApp send sessions grew more than
About Remitly
Remitly is a trusted provider of financial services that transcend borders. With a footprint spanning more than 175 countries, Remitly has built one of the world’s leading global money movement platforms, trusted by millions of customers. Remitly continues to evolve beyond a remittance company into a diversified, cross-border financial services provider, serving both consumers and businesses across a growing set of use cases.
Contacts
Media Inquiries:
Ali Sylte
press@remitly.com
Investor Relations:
Luv Sodha
ir@remitly.com
1 The Dialogue, “Remittance Transfers in 2025: The Year in Review”
