Resideo Launches Pro-IQ™ Predict, Bringing AI-Powered Predictive Intelligence to HVAC
Resideo Technologies (REZI) launched Pro-IQ Predict, an AI-powered service designed to identify developing heating and cooling problems and alert contractors.
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Rhea-AI Summary
Resideo Technologies (REZI) launched Pro-IQ Predict, an AI-powered service designed to identify developing heating and cooling problems and alert contractors. Resideo says the service can help identify and respond to more than 80 HVAC issues before they escalate. Existing professionals subscribed to Pro-IQ services can access the predictive functionality through an over-the-air software update.
Key Figures
- HVAC issues
- More than 80 issues
- The service can help identify and respond to issues before they escalate
- Connected-device interactions
- Millions of interactions
- Honeywell Home device interactions informing the service
- HVAC system insights
- A decade
- Resideo says the service draws on a decade of HVAC system insights
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Pro-IQ Predict uses connected-device intelligence to help spot HVAC system problems before they become breakdowns
Informed by millions of connected Honeywell Home device interactions and a decade of HVAC system insights, Resideo's Pro-IQ Predict service can help identify and respond to more than 80 HVAC issues before they escalate, turning surprise furnace or air conditioning breakdowns into scheduled fixes.
"Our thermostats have kept homes comfortable for generations. Now, our latest Honeywell Home thermostats are among the smartest we've ever built, proactively helping homes run at their best," said Pat Tessier, Vice President of Product Management at Resideo. "With the Pro-IQ Predict service, we're turning thermostat and HVAC insights into actionable intelligence, putting meaningful information into the hands of the professionals who can help avoid system downtime. That's the future of AI in the home: trusted technology that anticipates problems, enables proactive service and helps prevent disruptions before they happen."
From Reactive Repairs to Predictive Home Maintenance
Designed to work across compatible residential HVAC system equipment, the Pro-IQ Predict service uses insights from the latest Honeywell Home smart thermostat to continuously examine performance. This helps contractors identify potential failures, diagnose issues remotely, prioritize service and make informed maintenance, repair and replacement decisions before the service call begins. Home service professionals can offer their customers earlier outreach from a trusted technician, fewer disruptions, fewer costly emergency repairs and greater confidence in one of the home's most critical and expensive appliances: their HVAC system.
The new service advances Resideo's strategy to move the connected home from reactive monitoring to proactive care, using AI, connected-device intelligence and professional expertise to identify potential issues before they disrupt the home. Professionals offering the service are already seeing the value. "Because we're able to have insight into our customer's HVAC system, we now have the ability to serve them better," said Paul Giglio, Jr., Owner of Pipe Works Services in Chatham, New Jersey. "People live busy lives, and they appreciate us knowing and fixing an issue before they realize there's a problem."
"AI can't replace the knowledge required to install a system or understand a home's unique comfort needs," added Tessier. "By putting AI-powered insights in the hands of contractors, we're complementing their expertise with a continuous view of connected equipment performance, freeing up more time for customer consultation and proactive service."
Availability
Existing HVAC professionals subscribed to Pro-IQ services can access predictive functionality through an over-the-air software update. Homeowners interested in predictive HVAC services can visit HoneywellHome.com to connect with a trusted local HVAC professional.
About Resideo
Resideo is a global building technologies company that is a leading developer and manufacturer of critical control and sensing solutions for residential markets. The company serves professional installers and integrators across diverse product categories, such as heating, ventilation and air conditioning controls, combustion, life safety, security and water. Its comfort and protection solutions can be found in more than 150 million residential and commercial spaces globally, with tens of millions of new devices sold annually. More information about Resideo and its trusted brands, including BRK, First Alert and Honeywell Home, is available at Resideo.com.
The Honeywell Home trademark is used under a long-term license from Honeywell International Inc. As such, Honeywell Technologies cannot validate or deny the claims made in this release.
*Additional equipment and services may be required through a participating HVAC professional.
Media Contact:
Sarah Reckard, Global Communications Leader | sarah.reckard@resideo.com
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SOURCE Resideo Technologies, Inc.