Welcome to our dedicated page for RingCentral news (Ticker: RNG), a resource for investors and traders seeking the latest updates and insights on RingCentral stock.
RingCentral, Inc. (NYSE: RNG) is frequently in the news for developments in AI-powered business communications, unified communications, and cloud contact center technology. Company announcements describe RingCentral as a global leader in agentic voice AI–powered cloud business communications, with a platform that spans business phone, SMS, contact center, workforce engagement management, video collaboration, messaging, and conversational intelligence.
News coverage for RNG often highlights product launches and enhancements. Recent releases include an agentic voice AI suite featuring AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE), all focused on the conversation journey before, during, and after each interaction. Other product news includes the RingEX Customer Engagement Bundle for lightweight contact center use and RingWEM, an AI-powered workforce engagement management suite integrated with the RingCX contact center platform.
Investors and analysts can also find financial results announcements, such as quarterly earnings releases, where RingCentral reports revenue, margins, cash flow, and updates on its AI-led product portfolio. Additional items include participation in investor conferences, product briefing days, and updates on credit facilities and capital structure, as reflected in company press releases and related SEC filings.
This RNG news page aggregates these updates so readers can follow RingCentral’s progress in AI communications, contact center innovation, and corporate developments. It is a useful resource for tracking announcements about AI capabilities, workforce engagement tools, unified communications recognition by third-party analysts, and key financial and strategic milestones.
Healius Limited has selected RingCentral (NYSE: RNG) for a five-year contract to deploy an integrated UCaaS and CCaaS solution aimed at enhancing doctor and patient experiences across its pathology and diagnostic imaging practices in Australia. The project includes 500,000 toll-free calling minutes and e-fax functionality, integrating with Microsoft Teams and Salesforce.com. The system promises a telephony service level of 99.999%, ensuring reliable communication while maintaining data security.
RingCentral (NYSE: RNG) released a survey indicating that 95% of business decision-makers value voice communication for enhancing customer engagement and boosting revenue. Key findings reveal that over 90% consider phones essential, with 52% using it as their primary tool. Regardless of company size, phone usage remains prevalent, with expectations for increased adoption in the near future. Additionally, over 95% of companies utilize SMS, highlighting an ongoing emphasis on telephony in modern business.
RingCentral, Inc. (NYSE: RNG) announced plans to report its financial results for the third quarter ending September 30, 2022, after market close on November 9, 2022. A conference call will follow at 2:00 PM Pacific Time to discuss these results. Investors can join by phone or access a live webcast on the company's investor relations website. RingCentral offers cloud communications and contact center solutions, driving digital transformation for modern workforces. This report will offer insights into the company's performance and strategic direction.
RingCentral achieves top ranking in analytics capabilities among UCaaS vendors according to Tolly Group's independent study. The research shows that RingCentral MVP meets 100% of criteria in 13 categories, surpassing competitors like 8x8, Microsoft Teams, and Zoom, which met the criteria in only four categories. The study highlights RingCentral's comprehensive analytics approach covering phone, video, and messaging, along with cost-effective solutions that integrate seamlessly into its platform. Users benefit from extensive QoS analytics and customizable KPIs, enhancing decision-making.
RingCentral (NYSE: RNG) announces enhanced video meeting capabilities with AI-driven features, expanding browser support for RingCentral MVP and RingCentral Video. New functionalities include AI-based meeting insights, live transcription, and participant reactions. All features are available for both free and paid users, allowing unlimited free meetings without 40-minute limits. The updates cater to the growing demand for effective hybrid work solutions, aiming to improve productivity and reduce meeting fatigue.
RingCentral (NYSE: RNG) has been recognized by Gartner as the leading provider in all four use cases in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS) report, updated on August 1, 2022. The four use cases include Midsize Enterprise, Large & Multinational Organizations, UC with Integrated Contact Center, and Mobility and Remote Working. Additionally, RingCentral has been positioned as a Leader in the 2021 Gartner Magic Quadrant for UCaaS, marking its seventh consecutive year in the Leaders Quadrant.
RingCentral (NYSE: RNG) announced its management team's presentation at the Goldman Sachs Communacopia + Technology Conference on September 12, 2022, at 10:45 a.m. PT (1:45 p.m. ET). The event aims to highlight RingCentral's role as a leader in global enterprise cloud communications, video meetings, and collaboration solutions. Investors can access the webcast on the company's investor relations website. RingCentral continues to empower modern workforces through its MVP platform, enhancing communication and collaboration.
RingCentral, Inc. (NYSE: RNG) has partnered with Big Ass Fans to enhance employee collaboration and communication. Big Ass Fans, a leading fan manufacturer, will implement RingCentral MVP™ to streamline operations for its 650 global employees. This transition from legacy systems to a cloud-based solution aims to improve productivity and mobility while delivering cost savings. The integration with existing applications like Salesforce and Google Suite is expected to elevate operational efficiency and team productivity.
RingCentral (NYSE: RNG) has partnered with Ryder System (NYSE: R) to enhance business communications across Ryder's nearly 800 fleet maintenance and rental locations. Utilizing RingCentral MVP™ for unified operations, Ryder has improved customer service and operational efficiency. The rollout has also led to the deployment of RingCentral Contact Center™ for Ryder Last Mile, enabling seamless support for home delivery services. This collaboration highlights efforts in digital transformation, with acknowledged benefits in employee productivity and customer satisfaction.
Bancroft has selected RingCentral, Inc. (NYSE: RNG) to enhance its operations and reduce costs while providing better care for individuals with autism and neurological disabilities. The transition to RingCentral's cloud communications platform allows Bancroft to eliminate legacy telephony systems, gain unlimited call capacity, and integrate productivity applications like Salesforce. Key benefits include improved connectivity, cost savings from hardware elimination, and streamlined workflows. The collaboration emphasizes RingCentral’s commitment to supporting organizations that serve vulnerable populations.