Welcome to our dedicated page for RingCentral news (Ticker: RNG), a resource for investors and traders seeking the latest updates and insights on RingCentral stock.
RingCentral, Inc. develops AI-powered business communications and customer engagement software for voice, SMS, contact center, workforce engagement management, video collaboration, and messaging. Its updates commonly cover RingCX, AI Receptionist, AIR Pro, AI Conversation Expert, branded calling, RCS messaging, international SMS, and integrations that extend customer engagement across business phone, contact center, Microsoft Teams, and partner channels.
Company news also includes quarterly results, subscription revenue trends, cash flow, share repurchases, dividends, and product adoption across industries such as healthcare, financial services, legal, hospitality, construction, and business services.
RingCentral (NYSE:RNG) expanded its AI Receptionist (AIR) on May 7, 2026, adding cross-channel automation, integrations, and multi-language support to boost 24/7 customer engagement.
Key facts: >11,800 businesses use AIR; reported customer examples show wait time falling from 12 minutes to 90 seconds, hold times reduced by 90%, and CSAT up 3 points. New integrations: Shopify, Calendly, WhatsApp. Pricing: standalone from $49/month (100 minutes); RingEX add-on from $39/month (100 minutes).
RingCentral (NYSE: RNG) was named Metrigy’s 2026 MetriStar Top Provider for both AI-powered CCaaS and Workforce Engagement Management (WEM). Based on ratings from 1,437 global CX leaders, RingCX earned top scores for revenue growth, reliability, analytics, and overall customer sentiment.
RingCentral is the only vendor to lead both Metrigy reports and was one of six CCaaS top-tier providers; only three firms earned Top Provider recognition in WEM.
RingCentral (NYSE: RNG) reported Q1 2026 results: total revenue $644M (up 5% YoY) and subscriptions $623M (up 6% YoY). GAAP operating margin reached a record 7.8%; non‑GAAP operating margin was 22.9%. Free cash flow was $141M. The company repurchased $81M of stock, repaid $609M of convertible notes, declared a $0.075 quarterly dividend, and raised full‑year revenue, margin, and FCF guidance.
RingCentral (NYSE:RNG) announced expanded customer-engagement features including RCS Branded Messaging, Enterprise Branded Calling, international SMS expansion, AI Receptionist (AIR) for shared SMS inboxes and call queues, a Customer Engagement Bundle for Microsoft Teams, and Operator Connect coverage across 46 countries with 99.999% uptime. Branded Messaging is in phase one; rich media and interactive features are enrolling early adopters. International SMS supports 190 countries with an average deliverability of 98%. Several features are currently available, while some capabilities remain in controlled or early-adopter rollout.
RingCentral (NYSE: RNG) will report first quarter 2026 financial results for the period ended March 31, 2026 after market close on May 7, 2026.
A conference call and webcast to discuss results is scheduled the same day at 2:00 PM Pacific / 5:00 PM Eastern. Dial-in and live replay access are available via the company’s investor relations website.
Cox Business launched Cox Business Contact Center with RingCentral (NYSE: RNG) on March 31, 2026, an AI-first, omni-channel contact center built on RingCentral’s RingCX platform.
The solution offers AI virtual agents, AI quality management, 20+ digital channels, CRM integrations, and PCI DSS and HIPAA compliance to modernize customer engagement and streamline operations.
Spectrum Business and RingCentral (NYSE: RNG) expanded their partnership to add RingCX and AI Conversation Expert (ACE) to the Unified Customer Experience (UCX) offering, delivered over Spectrum's managed network. RingCX unifies voice, video and 20+ digital channels and auto-scores 100% of interactions. UCX with RingCentral will be available nationwide in late March 2026 and will be showcased at HIMSS 2026 and Enterprise Connect.
RingCentral (NYSE: RNG) launched AIR Pro, a voice-first, omnichannel AI agent platform with a no-code builder, real-time multilingual switching, and autonomous multi-step execution to resolve customer requests during interactions. AIR Pro includes AIR Pro Studio, 100+ integrations, and industry templates starting with healthcare.
The platform is in controlled availability to selected U.S. businesses, is being showcased at Enterprise Connect (Las Vegas, booth #509), and broader rollout is expected later in 2026.
RingCentral (NYSE: RNG) launched AIR Pro for Healthcare, a voice-first, omnichannel AI agent platform built to automate high-volume patient access and administrative workflows.
Key highlights: native integrations with 80+ EHRs, HIPAA-ready architecture, pre-built healthcare accelerators (scheduling, verification, intake, billing), role-based guardrails, and controlled U.S. availability with broader release later this year.
RingCentral (NYSE: RNG) will present at the Morgan Stanley Technology, Media & Telecom Conference on Tuesday, March 3, 2026 at 10:45 a.m. PT / 1:45 p.m. ET.
According to the company, a live webcast and replay of the fireside presentation will be accessible on the company investor relations website at ir.ringcentral.com.