Welcome to our dedicated page for RingCentral news (Ticker: RNG), a resource for investors and traders seeking the latest updates and insights on RingCentral stock.
RingCentral, Inc. (NYSE: RNG) is frequently in the news for developments in AI-powered business communications, unified communications, and cloud contact center technology. Company announcements describe RingCentral as a global leader in agentic voice AI–powered cloud business communications, with a platform that spans business phone, SMS, contact center, workforce engagement management, video collaboration, messaging, and conversational intelligence.
News coverage for RNG often highlights product launches and enhancements. Recent releases include an agentic voice AI suite featuring AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE), all focused on the conversation journey before, during, and after each interaction. Other product news includes the RingEX Customer Engagement Bundle for lightweight contact center use and RingWEM, an AI-powered workforce engagement management suite integrated with the RingCX contact center platform.
Investors and analysts can also find financial results announcements, such as quarterly earnings releases, where RingCentral reports revenue, margins, cash flow, and updates on its AI-led product portfolio. Additional items include participation in investor conferences, product briefing days, and updates on credit facilities and capital structure, as reflected in company press releases and related SEC filings.
This RNG news page aggregates these updates so readers can follow RingCentral’s progress in AI communications, contact center innovation, and corporate developments. It is a useful resource for tracking announcements about AI capabilities, workforce engagement tools, unified communications recognition by third-party analysts, and key financial and strategic milestones.
RingCentral (NYSE:RNG) was named a Leader in the 2025 Gartner Magic Quadrant for Unified Communications as a Service, marking the company's eleventh consecutive year in the Leaders quadrant.
The company also ranked #1 in two of six Use Case categories and tied #1 in a third in the accompanying 2025 Gartner Critical Capabilities for UCaaS report: Telephony-Centric/Heavy Organizations, Midsize Enterprises, and UC with Integrated Contact Center (tied).
RingCentral (NYSE: RNG) will host a Product Briefing Day at the New York Stock Exchange on Wednesday, November 5, 2025, from 9:00 a.m. ET to 12:30 p.m. ET. The briefing, led by Vlad Shmunis and Kira Makagon, will cover RingCentral’s AI strategy, market opportunities, and include a product demo plus customer and partner insights.
In-person attendance requires pre-registration and space is limited; analysts and investors should contact ir@ringcentral.com. A live webcast and replay will be available on RingCentral’s investor relations site at ir.ringcentral.com.
RingCentral (NYSE: RNG) will report third quarter 2025 financial results for the period ended September 30, 2025 after market close on November 3, 2025. The company will host a conference call the same day at 2:00 PM PT / 5:00 PM ET to discuss results. Participants in the U.S. may dial 1-888-349-0093; international callers may dial 1-412-317-5201. A telephone replay will be available through 11:59 PM ET on November 10, 2025 at 1-844-512-2921 (international replay 1-412-317-6671, access code 10202956). A live webcast and replay will be posted on the company investor relations site at http://ir.ringcentral.com.
RingCentral (NYSE: RNG) has announced a significant expansion and extension of its credit agreement, increasing the total facility to $1.24 billion. The expanded facility includes an increase in the undrawn delayed draw term loan from $350M to $650M and a boost in the revolving credit facility from $225M to $280M.
Led by Bank of America and JPMorgan, the refinancing will primarily address RingCentral's $609 million Convertible Notes due in March 2026. The agreement extends debt maturities to 2030 and reduces interest rates across the facility. Of the total facility, $930 million remains undrawn.
RingCentral (NYSE: RNG) has announced the acquisition of CommunityWFM, a cloud-based AI-first contact center workforce management software solution. The acquisition enhances RingCentral's RingCX platform by integrating advanced AI-driven workforce management capabilities.
The new offering, branded as RingCentral AI Workforce Management (WFM), is available as an add-on to RingCX at $20 per agent per month. Key features include AI-powered forecasting, automated scheduling, real-time adherence monitoring, and an agent portal with mobile app functionality.
According to Metrigy Research, 34% of organizations identified WFM as the largest contributor to customer satisfaction, while 46% reported WFM as the primary driver of revenue increase in workforce engagement management applications.
RingCentral (NYSE:RNG), a leading provider of AI-powered business communications solutions, has announced its upcoming participation in the Goldman Sachs Communacopia + Technology Conference. The company's management team will present on September 8, 2025, at 6:05 p.m. ET. Investors can access both the live webcast and replay of the presentation through RingCentral's investor relations website at ir.ringcentral.com.
RingCentral (NYSE: RNG) has been named the official cloud-based business communications partner of the Chicago Cubs. The partnership includes RingCentral branding on the iconic Wrigley Field Marquee and Cubs bullpen.
The Cubs will implement RingCentral's suite of solutions including RingEX for internal collaboration, RingCX and RingSense for AI-driven customer service, and Microsoft Teams integration. These tools will help the organization better serve their nearly 3 million annual fans at Wrigley Field while streamlining internal communications and reducing costs.
NICE (Nasdaq: NICE) and RingCentral (NYSE: RNG) have announced a multi-year extension of their strategic partnership, building on their decade-long collaboration since 2015. The renewed agreement focuses on marketing and selling RingCentral Contact Center™, powered by NICE CXone Mpower.
The partnership combines two industry leaders - RingCentral, a Leader in Gartner's Magic Quadrant for UCaaS for 10 consecutive years, and NICE, a Leader in Gartner's Magic Quadrant for CCaaS for 10 consecutive years. The extended collaboration will emphasize AI-powered customer experiences, strengthen integrated UCaaS and CCaaS solutions, and revitalize their channel partner ecosystem.
RingCentral (NYSE:RNG), a leader in AI-powered business communications, has appointed Vaibhav Agarwal as its new Chief Financial Officer, effective immediately. Agarwal, who joined RingCentral in 2016, succeeds Abhey Lamba, who will remain as Executive Advisor through 2025.
During his nine-year tenure at RingCentral, Agarwal served in key roles including Chief Accounting Officer, Chief Transformation Officer, and deputy CFO. He played a crucial role in scaling the company from $400 million to a $2.6 billion run-rate business. In his new role, Agarwal will oversee all financial functions, including financial planning, controllership, tax, treasury, corporate development, and investor relations.
RingCentral (NYSE: RNG) has announced a multi-year extension of its partnership with NiCE (Nasdaq: NICE), building on their decade-long collaboration since 2015. The renewed agreement focuses on marketing and selling RingCentral Contact Center™, powered by NiCE CXone Mpower.
Both companies are recognized leaders in their respective fields, with RingCentral leading in UCaaS and NiCE in CCaaS, each maintaining Leader positions in Gartner® Magic Quadrant™ for 10 consecutive years. The partnership extension emphasizes AI-powered customer experiences, integrated UCaaS and CCaaS solutions, and a reinvigorated channel partner ecosystem.