RingCentral Stock Price, News & Analysis

RingCentral (NYSE:RNG) has announced significant enhancements to its AI Receptionist (AIR) platform, including a new standalone version called AIR Everywhere™. The company has seen impressive growth, tripling its customer base to over 3,000 businesses in a single quarter.

Key updates include integration with Google Calendar and Microsoft Outlook for appointment booking, expanded language support (British and Australian English, Spanish, and French), and international expansion to the UK and Australia. AIR Everywhere™, starting at $59 monthly with 100 minutes, works with any phone system, both cloud and on-premises.

The platform has demonstrated significant impact, with one healthcare client reporting a 60% increase in new patient intakes, generating $1.7 million in additional revenue. The Detroit Pistons reported 20% daily work savings with AI-powered transcriptions and expects AIR to resolve 50% of calls.

RingCentral (NYSE:RNG) and AT&T (NYSE:T) have expanded their partnership by introducing new AI-powered solutions to the AT&T Office@Hand portfolio. The expansion includes Office@Hand Contact Center, powered by RingCX™, and Office@Hand RingSense, a conversational intelligence solution.

The Contact Center solution offers omnichannel capabilities across 20+ channels, including voice, email, webchat, SMS, WhatsApp, and Facebook, with built-in AI features for transcripts, call scoring, and analytics. RingSense provides post-call analysis tools including automatic transcripts, summaries, and sentiment analysis to enhance sales and support team performance.

This integration combines RingCentral's AI communications expertise with AT&T's network infrastructure, aiming to deliver enhanced customer experiences and operational efficiency for businesses of all sizes.

RingCentral (NYSE:RNG), a leader in AI-powered business communications, will release its Q2 2025 financial results on August 5, 2025 after market close.

The company will host a conference call at 2:00 PM PT (5:00 PM ET) to discuss the results. Investors can join via phone or access the live webcast through RingCentral's investor relations website. A replay will be available until August 12, 2025.

RingCentral (NYSE: RNG) announced the general availability of its AI Receptionist (AIR), now serving over 2,000 organizations. The AI-powered voice agent automatically handles inbound calls, answers customer questions, and manages call transfers using generative AI technology.

Key features include instant activation, custom greetings, spam call blocking, and new capabilities such as Spanish language support, call analytics, multi-location support, and HIPAA compliance. The system is priced at $39 per license, including 100 minutes of use, with additional minutes available through flexible bundles.

Customer results demonstrate significant operational benefits: Integral Recruiting Services reports 93% of incoming calls handled by AIR, saving $900 monthly; Big Think Capital replaced a $3,000/month receptionist while reallocating 10% of team time; and various businesses across healthcare, construction, real estate, and professional services report improved efficiency and cost savings.

RingCentral (NYSE:RNG) announced major innovations in customer experience technology at CCW Las Vegas '25, introducing Customer Journey Analytics and making AI Agent Assist generally available. The new analytics solution bridges the gap between UCaaS and CCaaS systems, providing complete visibility of customer interactions across platforms. Early adopters of AI Agent Assist report significant improvements, with call handling times reduced from 10 to 5 minutes and daily call volume doubled from 20 to 40 calls. The company also launched AI Interaction Analytics and Agent Screen Recording in beta. These tools provide sentiment analysis, predictive CSAT scores, and comprehensive agent workflow visibility. The integrated platform maintains conversation continuity across touchpoints, enables intelligent routing, and strengthens collaboration between front-line agents and back-office experts. RingCX is available through global service providers including AT&T, BT, MCM, Vodafone, and Zayo, with AT&T's offering scheduled for general availability in Q3'25.

RingCentral (NYSE: RNG), a leader in AI-powered business communications, has announced its participation in the upcoming BofA Securities 2025 Global Technology Conference. The company's management team will present on Tuesday, June 3, 2025, at 5:00 p.m. ET (2:00 p.m. PT). Investors and interested parties can access both the live webcast and replay of the presentation through RingCentral's investor relations website at ir.ringcentral.com.

RingCentral (NYSE: RNG) reported strong Q1 2025 financial results, with total revenue reaching $612 million, up 5% year-over-year. The company achieved GAAP operating income of $10 million and non-GAAP operating income of $133 million (21.8% of revenue). Key highlights include surpassing $2.5 billion in ARR and reaching over 1,000 paying customers for both RingCX and AI Receptionist (AIR) products. Free cash flow was $130 million, representing 21.3% of revenue. The company reduced debt by $166 million while continuing share buybacks. For full-year 2025, RingCentral projects subscription revenue growth of 5-7%, total revenue growth of 4-6%, and free cash flow of approximately $500-510 million. The company's AI-powered solutions, including RingSense, AI Assistant, and AI Quality Management, are showing strong adoption and market potential.

RingCentral (NYSE: RNG) has been awarded the 2025 Global Customer Value Leadership Award by Frost & Sullivan for excellence in web events. The recognition highlights RingCentral Events' innovative approach and AI-driven platform capabilities. Launched in 2023, RingCentral Events has gained significant traction with major brands including Adobe, AWS, HP, and others.

The company has introduced a new pay-per-organizer pricing model that offers unlimited events, webinars, and attendee registrations without caps or hidden fees. The platform features AI assistance for content creation, multilingual support, native production studio, and comprehensive analytics. RingCentral is offering a 30-day free trial of RingCentral Events Enterprise for potential customers to explore its capabilities.

RingCentral (NYSE: RNG) has launched RingCX for Salesforce Service Cloud Voice on Salesforce AppExchange, integrating RingCentral's digital channel and voice capabilities into Salesforce's platform. The integration provides a unified agent workspace that combines voice and digital communications within the Salesforce CRM environment.

Key features include a unified agent workspace, native Salesforce experience, embedded dialer, omnichannel routing across voice and digital channels, advanced analytics, and AI-powered insights. The solution enables seamless workflow integration with automatic call logging and screen pops with customer information.

This integration builds upon RingCentral's existing Unified Communications integration with Salesforce, which is already trusted by thousands of customers worldwide, now extending to include Contact Center capabilities.