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RingCentral, Inc. develops AI-powered business communications and customer engagement software for voice, SMS, contact center, workforce engagement management, video collaboration, and messaging. Its updates commonly cover RingCX, AI Receptionist, AIR Pro, AI Conversation Expert, branded calling, RCS messaging, international SMS, and integrations that extend customer engagement across business phone, contact center, Microsoft Teams, and partner channels.
Company news also includes quarterly results, subscription revenue trends, cash flow, share repurchases, dividends, and product adoption across industries such as healthcare, financial services, legal, hospitality, construction, and business services.
RingCentral (NYSE: RNG) launched AIR Pro, a voice-first, omnichannel AI agent platform with a no-code builder, real-time multilingual switching, and autonomous multi-step execution to resolve customer requests during interactions. AIR Pro includes AIR Pro Studio, 100+ integrations, and industry templates starting with healthcare.
The platform is in controlled availability to selected U.S. businesses, is being showcased at Enterprise Connect (Las Vegas, booth #509), and broader rollout is expected later in 2026.
RingCentral (NYSE: RNG) launched AIR Pro for Healthcare, a voice-first, omnichannel AI agent platform built to automate high-volume patient access and administrative workflows.
Key highlights: native integrations with 80+ EHRs, HIPAA-ready architecture, pre-built healthcare accelerators (scheduling, verification, intake, billing), role-based guardrails, and controlled U.S. availability with broader release later this year.
RingCentral (NYSE: RNG) will present at the Morgan Stanley Technology, Media & Telecom Conference on Tuesday, March 3, 2026 at 10:45 a.m. PT / 1:45 p.m. ET.
According to the company, a live webcast and replay of the fireside presentation will be accessible on the company investor relations website at ir.ringcentral.com.
RingCentral (NYSE:RNG) reported fourth-quarter and full-year 2025 results with total revenue of $644M Q4 and $2.515B for FY25, each +5% year-over-year. GAAP operating margin improved to 6.6% in Q4 and full-year GAAP income was $121M. Free cash flow reached $530M for 2025, up 32% YoY.
The board initiated a quarterly cash dividend of $0.075 per share (payable March 16, 2026), increased buyback authorization to $500M, and set 2026 guidance targeting mid-single-digit revenue growth and roughly $580–$600M free cash flow.
RingCentral (NYSE:RNG) is integrating OpenAI frontier models, including GPT-5.2, to advance enterprise-grade voice AI across its communications platform. The collaboration powers RingCentral AIR and the new AVA assistant to automate calls, preserve conversational context, and surface next-best actions.
Adoption exceeded 5,000 customers in two quarters (through Sept 2025); a cited customer reported a 97% satisfaction rate, 14% increase in monthly appointments, and >$200,000 monthly revenue gain.
RingCentral (NYSE: RNG) will replace Hillenbrand (NYSE: HI) in the S&P SmallCap 600 effective before market open on Feb 12, 2026. Lone Star Funds is acquiring Hillenbrand, with the transaction expected to close soon pending final closing conditions. The index change shifts RingCentral into the Information Technology sector and removes Hillenbrand from Industrials.
RingCentral (NYSE: RNG) was named a Top Provider in Metrigy Research’s 2025 MetriStar UCaaS Report on Feb 4, 2026. RingCentral achieved the highest overall customer sentiment score and rated above average across voice quality, security, value, analytics, AI, and ease of use.
Metrigy’s study surveyed 775 IT leaders across 10 countries and credited RingCentral with the highest productivity improvements and revenue increases among evaluated vendors, plus second-best cost savings and top customer response times.
RingCentral (NYSE:RNG) will report fourth quarter and full year 2025 financial results after market close on February 19, 2026. The company will host a conference call the same day at 2:00 PM PT / 5:00 PM ET with a live webcast and replay available on its investor relations website.
Dial-in numbers are provided for U.S. and international participants; the webcast link is available at http://ir.ringcentral.com.
TELUS (NYSE: TU) and RingCentral announced an expansion of TELUS Business Connect to add advanced AI-powered conversational and automation features for Canadian businesses. The integrated capabilities include RingCentral AVA (real-time AI assistant), RingCentral AIR (AI Receptionist), RingCentral ACE (AI Insights), AI Chat, and RingCX contact center functionality across >20 digital channels. The update aims to automate routine tasks, improve customer interactions, and boost employee productivity without requiring technical expertise. The enhanced TELUS Business Connect platform will be available to customers in early 2026. For more information, visit telus.com/BusinessConnect.
RingCentral (NYSE:RNG) was named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement Management 2025–2026 on January 14, 2026. RingCentral highlights its RingWEM capability, natively built into RingCX, which unifies AI-driven forecasting, scheduling, quality management, screen recording, and performance analytics.
The company says RingWEM enables automated workforce decisions, reduced reliance on manual planning, improved in-the-moment agent assistance, and deeper visibility into contact center performance for global and hybrid operations.