Welcome to our dedicated page for RingCentral news (Ticker: RNG), a resource for investors and traders seeking the latest updates and insights on RingCentral stock.
RingCentral, Inc. (NYSE: RNG) is frequently in the news for developments in AI-powered business communications, unified communications, and cloud contact center technology. Company announcements describe RingCentral as a global leader in agentic voice AI–powered cloud business communications, with a platform that spans business phone, SMS, contact center, workforce engagement management, video collaboration, messaging, and conversational intelligence.
News coverage for RNG often highlights product launches and enhancements. Recent releases include an agentic voice AI suite featuring AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE), all focused on the conversation journey before, during, and after each interaction. Other product news includes the RingEX Customer Engagement Bundle for lightweight contact center use and RingWEM, an AI-powered workforce engagement management suite integrated with the RingCX contact center platform.
Investors and analysts can also find financial results announcements, such as quarterly earnings releases, where RingCentral reports revenue, margins, cash flow, and updates on its AI-led product portfolio. Additional items include participation in investor conferences, product briefing days, and updates on credit facilities and capital structure, as reflected in company press releases and related SEC filings.
This RNG news page aggregates these updates so readers can follow RingCentral’s progress in AI communications, contact center innovation, and corporate developments. It is a useful resource for tracking announcements about AI capabilities, workforce engagement tools, unified communications recognition by third-party analysts, and key financial and strategic milestones.
RingCentral (NYSE:RNG) has enhanced its offerings for Microsoft Teams by integrating advanced phone capabilities, including SMS, Fax, and Voicemail. The new RingCentral MVP™ platform now features a flexible Bring Your Own Carrier (BYOC) option, allowing enterprises to choose their telephony provider. Enhanced safety features and streamlined onboarding processes are also part of this upgrade. With these changes, RingCentral aims to improve user experiences for Teams customers while ensuring regulatory compliance and security.
RingCentral (NYSE:RNG) has announced a strategic partnership with Mitel to serve as the exclusive UCaaS provider for Mitel's customer base of over 35 million users. This collaboration includes the acquisition of CloudLink technology, facilitating a seamless migration to RingCentral's Message Video Phone (MVP) cloud platform. Additionally, Mitel's investor group will contribute $200 million in equity to RingCentral, demonstrating confidence in the partnership. RingCentral will also invest $650 million to acquire key intellectual properties from Mitel.
RingCentral announced a robust financial performance for Q3 2021, reporting a 37% revenue increase year-over-year, totaling $415 million. Subscription revenue rose to $385 million, marking a 38% growth. Total ARR reached $1.64 billion, up 39%, driven by substantial gains in its Mid-Market and Enterprise segments. However, GAAP operating loss widened to ($83) million, compared to ($30) million last year. The company raised its full-year revenue guidance, forecasting $1.580 to $1.581 billion with 33% to 34% annual growth. CFO transition was also announced.
RingCentral (NYSE:RNG) announced its partnership with Heartland Dental, America’s largest dental support organization, which manages over 2,300 dentists across 1,400 locations. Heartland Dental utilizes RingCentral MVP™ for improved communication and collaboration among its staff and enhances its contact center operations through the RingCentral Contact Center™. This transition aims to elevate patient experiences and develop new business opportunities. Heartland Dental's CEO highlighted how RingCentral's AI tools have significantly improved patient engagement, with over 20% of missed calls resulting in new patient appointments.
RingCentral, Inc. (NYSE: RNG) announced that Susan G. Komen® is adopting its MVP™ platform for enhanced business communications. With RingCentral, Komen transitioned to a fully remote workforce and in-housed its call center, improving efficiency and reallocating funds to support its cancer-fighting mission. Since 1982, Komen has invested over $3 billion in research and patient care. The new contact center allows for improved service, including emergency escalation features, and seamless integration with Salesforce, enhancing customer support capabilities.
RingCentral (NYSE:RNG) announced it received the highest scores in three out of four use cases in Gartner's 2021 Critical Capabilities for Unified Communications as a Service (UCaaS). The recognized use cases include midsize enterprise, large & multinational organizations, and unified communications with integrated contact center. RingCentral has been positioned as a leader in the Gartner 2021 Magic Quadrant for UCaaS for the seventh consecutive year, highlighting its strength in innovation and completeness of vision.
RingCentral (NYSE:RNG) announced partnerships with three healthcare software vendors: Ascom, ChronicCareIQ, and ELLKAY. These collaborations enhance RingCentral MVP and Contact Center offerings, improving healthcare communication and patient engagement. Key benefits include integration of VoIP connectivity for clinical workflows, streamlined chronic care management, and data-driven patient engagement through EMR integration. This strategic move aims to facilitate seamless communication for healthcare providers, ultimately leading to better patient outcomes.
RingCentral, Inc. (NYSE:RNG) has been recognized by Gartner as a Leader in the 2021 Magic Quadrant for Unified Communications as a Service (UCaaS), marking its seventh consecutive year in this category. The report highlights RingCentral's strength in innovation and global service availability, especially in enhancing its Message Video Phone (MVP) platform with AI capabilities.
The company has also acquired Kindite and DeepAffects to further advance its offerings and partnered with Verizon Business and Vodafone Business for broader market reach.
RingCentral (NYSE: RNG) will announce its third-quarter financial results for the period ending September 30, 2021, after market close on November 9, 2021. A conference call will be held at 2:00 PM PT to discuss these results. Investors can access the call by dialing (888) 349-0093 in the U.S. or (412) 317-5201 internationally. A live webcast and replay will also be available on RingCentral’s investor relations page.
RingCentral offers cloud communication solutions and is headquartered in Belmont, California.
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