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RingCentral, Inc. develops AI-powered business communications and customer engagement software for voice, SMS, contact center, workforce engagement management, video collaboration, and messaging. Its updates commonly cover RingCX, AI Receptionist, AIR Pro, AI Conversation Expert, branded calling, RCS messaging, international SMS, and integrations that extend customer engagement across business phone, contact center, Microsoft Teams, and partner channels.
Company news also includes quarterly results, subscription revenue trends, cash flow, share repurchases, dividends, and product adoption across industries such as healthcare, financial services, legal, hospitality, construction, and business services.
RingCentral (NYSE:RNG) has been selected by the CNIB Foundation as its cloud communications provider, enhancing the organization's ability to support individuals with sight loss. The foundation, previously limited by an outdated PBX system, will benefit from RingCentral Office, known for its accessibility features like screen reading and keyboard shortcuts. This partnership aims to improve productivity and mobility for CNIB's 54 offices across Canada, allowing for better resource allocation and user provisioning. RingCentral continues to emphasize accessibility in technology to empower individuals with disabilities.
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RingCentral (NYSE: RNG) announced enhancements to its video and team messaging platforms aimed at improving online collaboration. Key features include Overlay for engaging presentations, video virtual backgrounds, and Breakout Rooms for more interactive meetings. The RingCentral mobile app continues to gain traction, rated 4.6 on both Google Play and Apple Store. The new capabilities facilitate better integration of communication modes, catering to the hybrid workforce. Industry experts commend RingCentral's commitment to innovation in response to evolving workplace needs.
Avaya (NYSE:AVYA) and RingCentral Inc. (NYSE:RNG) announced global expansion and new features for Avaya Cloud Office, now available in 13 countries. The solution, a UCaaS offering, aims to reduce costs and complexity for remote work. Key updates include Team Connect for easy communication, customizable key layouts, Salesforce integration, multi-account management, and conversation folders. Notable client success stories highlight the platform's efficiency and flexibility, particularly during the pandemic, enhancing productivity and cost savings for users.
RingCentral (NYSE: RNG) will announce its Q1 financial results on May 4, 2021, after market close. A conference call is scheduled for the same day at 2:00 PM PT (5:00 PM ET) to discuss these results. Investors can join the call by dialing (877) 705-6003 in the U.S. or (201) 493-6725 internationally. The call will be accessible via live webcast on RingCentral’s investor relations page, with a replay available until May 11, 2021.
Atos and RingCentral, Inc. (NYSE: RNG) have launched Unify Video by RingCentral in Europe, a new standalone video and team messaging solution aimed at enhancing online meetings. This product is positioned in the rapidly growing enterprise video collaboration market and promises high-quality, secure video meetings seamlessly integrated with team messaging and other organizational tools.
Unify Video offers advanced features like noise reduction, cloud recordings, and enhanced meeting security, all delivered from a data center in Frankfurt, Germany, ensuring compliance with data sovereignty requirements.
Eclipse Technology Solutions has partnered with RingCentral to offer unified communications as a service (UCaaS) solutions to enterprise customers in Canada. This collaboration aims to facilitate digital transformation from legacy systems to cloud-based technology, enabling remote work capabilities. Customers will benefit from RingCentral's Message Video Phone™ (MVP™) platform and enhanced integrations with Microsoft Teams. The partnership underscores the growing demand for flexible communication solutions in today's evolving work environment.
RingCentral (NYSE:RNG) announces that Houston County Board of Education is utilizing its cloud-based communication solutions to create a district-wide support center for teachers and students. Serving 30,000 K-12 students across 37 campuses, the district faced significant technical support demand during the transition to remote learning. RingCentral allowed Houston County to set up this support center in under an hour, addressing issues like online learning platform challenges and login problems. The solution's SMS feature enabled efficient communication, enhancing support during a challenging educational transition.
RingCentral (NYSE: RNG) and Alcatel-Lucent Enterprise have launched Rainbow Office, a Unified Communications as a Service (UCaaS) solution, across eight European nations: Austria, Belgium, France, Germany, Ireland, Italy, Spain, and the Netherlands. This strategic partnership combines RingCentral's advanced communication technology with Alcatel-Lucent's telephony and networking services. The offering aims to empower businesses by enhancing their cloud communication capabilities, enabling secure collaboration from any location via a single enterprise solution.
ecotel communication ag and RingCentral have partnered to offer RingCentral Office®, a leading Unified Communications as a Service (UCaaS) solution, to customers in Germany. This collaboration allows ecotel to provide seamless integration with their voice portfolio, offering services that include team messaging, video meetings, and cloud phone systems. As the first licensed service provider in Germany to implement this integrated service, ecotel aims to facilitate the migration of businesses to cloud-based communications, enhancing flexibility and collaboration for over 50,000 customers nationwide.