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Rackspace Introduces Intelligent Co-worker for the Enterprise Accelerator on AWS Marketplace

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Rackspace Technology (RXT) launches Rackspace Intelligent Co-worker for the Enterprise (ICE) Accelerator on AWS Marketplace. The new service is part of the Foundry for AI by Rackspace (FAIR), aimed at advancing business transformation, enhancing customer experience, improving service quality, and accelerating value creation through the secure application of AI technologies. The ICE Accelerator is designed to support knowledge workers in the enterprise by accessing and synthesizing information from multiple sources to generate relevant and concise answers and summaries. It is deployed in 8 weeks and leverages the latest developments in Amazon Bedrock and other native AWS services.
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The introduction of Rackspace Intelligent Co-worker for the Enterprise (ICE) Accelerator represents a significant advancement in the enterprise AI solutions space. From a market research perspective, one can anticipate that this product launch could potentially disrupt the market by enhancing the capabilities of knowledge workers through AI. The ability of the ICE Accelerator to access and synthesize information from various sources and generate insights is likely to increase productivity and decision-making efficiency for its users.

Considering the diverse use case scenarios presented, from educational institutions to healthcare providers, the versatility of the ICE Accelerator suggests a broad market appeal. The emphasis on improved service quality and accelerated value creation aligns with the growing demand for AI tools that offer tangible business benefits. The market's response to this launch could serve as an indicator of the enterprise sector's readiness to integrate such AI-driven solutions into their operations.

Rackspace Technology's launch of the ICE Accelerator on AWS Marketplace could have financial implications for the company and its investors. The adoption rate of the ICE Accelerator will be a critical metric to watch, as it will directly influence revenue growth. The service's ability to enhance productivity and accuracy across various industries could lead to a competitive edge in the cloud solutions market, potentially affecting the company's market share and profitability.

Furthermore, the strategic partnership with AWS, leveraging their native services and Rackspace's AWS certifications and competencies, suggests a robust support structure for the ICE Accelerator. This could reassure investors of the product's reliability and scalability, potentially impacting Rackspace's stock valuation. The long-term financial success will, however, depend on the sustained performance and customer satisfaction with the ICE Accelerator.

The technological significance of Rackspace's ICE Accelerator lies in its use of Amazon Bedrock and other AWS services to retrieve and analyze information. The AI's capability to synthesize data from multiple sources into actionable insights is a testament to advances in machine learning and natural language processing. As organizations increasingly rely on data-driven decision-making, the ICE Accelerator's role in facilitating this process is noteworthy.

The AI system's rapid deployment timeline of 8 weeks is also indicative of the agility that cloud-based solutions can offer. This agility, combined with the scalability provided by AWS's infrastructure, positions Rackspace to quickly respond to evolving enterprise needs. The technological robustness of the ICE Accelerator will likely be a key factor in its adoption and the subsequent impact on the enterprise AI market.

Revolutionary AI system designed to support knowledge workers in the enterprise

SAN ANTONIO, Jan. 16, 2024 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading end-to-end hybrid multicloud technology solutions company, today announced the launch of Rackspace Intelligent Co-worker for the Enterprise (ICE™) Accelerator on AWS Marketplace. This new service is part of the Foundry for AI by Rackspace (FAIRTM), a groundbreaking global practice dedicated to advancing business transformation, enhancing customer experience, improving service quality, and accelerating value creation through the secure and practical application of AI technologies.

The Rackspace ICE Accelerator on AWS Marketplace is designed to support knowledge workers in the enterprise with its unique ability to access and synthesize information from multiple sources, such as documents, databases, or the web, and generate relevant and concise answers and summaries. 

“Deployed in 8 weeks, the Rackspace ICE Accelerator on AWS Marketplace leverages the latest developments in Amazon Bedrock and other native AWS services to retrieve relevant information from enterprise systems and documents to generate insights to support decision making,” said D K Sinha, President, Public Cloud at Rackspace Technology. “Our customers across industries are using the Rackspace ICE Accelerator on AWS Marketplace to enhance their productivity, creativity, and accuracy in various tasks.”

Rackspace ICE Accelerator on AWS Marketplace Use Case Examples:

  • Educational institutions: the Rackspace ICE Accelerator on AWS Marketplace enables personalized student learning experiences. 
  • Customer service teams: enhance support with more comprehensive and precise information. 
  • Sales teams: leverage the Rackspace ICE Accelerator on AWS Marketplace for lead qualification, customized sales proposals, and faster deal closures. 
  • Travel and hospitality businesses: assist travelers with trip planning, bookings, and destination activities.
  • Healthcare providers: deliver personalized health information and over-the-counter medication advice to patients.  

AWS and Rackspace Technology work together to solve customers’ most complex and transformative cloud challenges. With more than 2,200+ AWS certifications and 16 AWS competency designations, Rackspace Technology delivers cutting-edge AWS capabilities to help customers achieve operational efficiency, innovation, agility, and cost savings.

Rackspace Technology is a Premier AWS Consulting Partner with deep AWS expertise and scalability to take on the most challenging of customer projects.

Click here for the Rackspace ICE Accelerator on AWS Marketplace or click here to watch informative FAIR videos.

About FAIR

  • FAIR is a groundbreaking global practice dedicated to accelerating the secure, responsible, and sustainable adoption of generative AI solutions across industries. FAIR aims to be a force multiplier to accelerate the pragmatic and secure use-case-based adoption of generative AI in businesses across all industries. It builds on unique Rackspace Technology IP and multicloud capabilities along with their global footprint to facilitate:
  • Scaled and Global AI/ML, MLOps, Analytics, DataOps, and Application and Data modernization for the Cloud.
  • Open Innovation and solutions powered by AWS.

About Rackspace Technology
Rackspace Technology is a leading end-to-end hybrid multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

PR Contact
Natalie Silva
publicrelations@rackspace.com 


FAQ

What is the new service launched by Rackspace Technology (RXT)?

Rackspace Technology has launched the Rackspace Intelligent Co-worker for the Enterprise (ICE) Accelerator on AWS Marketplace.

What is the Foundry for AI by Rackspace (FAIR)?

The Foundry for AI by Rackspace (FAIR) is a global practice dedicated to advancing business transformation, enhancing customer experience, improving service quality, and accelerating value creation through the secure application of AI technologies.

What is the purpose of the ICE Accelerator on AWS Marketplace?

The ICE Accelerator on AWS Marketplace is designed to support knowledge workers in the enterprise by accessing and synthesizing information from multiple sources to generate relevant and concise answers and summaries.

How long does it take to deploy the ICE Accelerator on AWS Marketplace?

The ICE Accelerator on AWS Marketplace is deployed in 8 weeks.

What does the ICE Accelerator on AWS Marketplace leverage?

The ICE Accelerator on AWS Marketplace leverages the latest developments in Amazon Bedrock and other native AWS services.

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About RXT

rackspace, the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex it infrastructure and application platforms on their own. rackspace engineers deliver specialized expertise on top of leading technologies developed by openstack, microsoft, vmware and others, through a results-obsessed service known as fanatical support®. we have more than 300,000 customers worldwide, including two-thirds of the fortune 100. rackspace was named a leader in the 2015 gartner magic quadrant for cloud-enabled managed hosting, and has been honored as one of fortune’s best companies to work for in six of the past eight years. learn more at www.rackspace.com.