Rackspace Technology Successfully Migrates Housing Authority of the City of Austin to Microsoft Azure and Microsoft 365, Significantly Improving Operational Resiliency, Business Continuity and Strengthening Security
Rackspace Technology (RXT) has successfully completed the migration of the Housing Authority of the City of Austin's (HACA) technology infrastructure to Microsoft Azure and Microsoft 365. The migration significantly improves HACA's operational resilience, business continuity, and security capabilities.
HACA, which serves low-income families with housing services and manages assistance programs, previously relied on on-premises technology and open-source tools. After experiencing critical downtime during a severe winter storm in 2021, HACA partnered with Rackspace to transition to a cloud-based environment. The migration involved 373 users and over 3.7 TB of data, resulting in enhanced disaster recovery capabilities and a stronger cybersecurity posture.
Rackspace Technology (RXT) ha completato con successo la migrazione dell'infrastruttura tecnologica della Housing Authority della città di Austin (HACA) su Microsoft Azure e Microsoft 365. Questa migrazione migliora significativamente la resilienza operativa, la continuità aziendale e le capacità di sicurezza di HACA.
HACA, che offre servizi abitativi a famiglie a basso reddito e gestisce programmi di assistenza, si affidava in precedenza a tecnologie on-premises e strumenti open source. Dopo un grave blackout durante una forte tempesta invernale nel 2021, HACA ha collaborato con Rackspace per passare a un ambiente cloud. La migrazione ha coinvolto 373 utenti e oltre 3,7 TB di dati, portando a un miglioramento delle capacità di disaster recovery e a una maggiore sicurezza informatica.
Rackspace Technology (RXT) ha completado con éxito la migración de la infraestructura tecnológica de la Housing Authority de la ciudad de Austin (HACA) a Microsoft Azure y Microsoft 365. Esta migración mejora significativamente la resiliencia operativa, la continuidad del negocio y las capacidades de seguridad de HACA.
HACA, que brinda servicios de vivienda a familias de bajos ingresos y administra programas de asistencia, anteriormente dependía de tecnología local y herramientas de código abierto. Tras experimentar una interrupción crítica durante una severa tormenta invernal en 2021, HACA se asoció con Rackspace para migrar a un entorno en la nube. La migración involucró a 373 usuarios y más de 3.7 TB de datos, resultando en capacidades mejoradas de recuperación ante desastres y una postura de ciberseguridad más robusta.
Rackspace Technology (RXT)는 오스틴 시 주택청(HACA)의 기술 인프라를 Microsoft Azure 및 Microsoft 365로 성공적으로 이전했습니다. 이번 이전으로 HACA의 운영 탄력성, 비즈니스 연속성 및 보안 역량이 크게 향상되었습니다.
저소득 가정을 위한 주택 서비스를 제공하고 지원 프로그램을 관리하는 HACA는 이전에 온프레미스 기술과 오픈 소스 도구에 의존했습니다. 2021년 심각한 겨울 폭풍으로 중요한 다운타임을 겪은 후, HACA는 Rackspace와 협력하여 클라우드 기반 환경으로 전환했습니다. 이번 이전에는 373명의 사용자와 3.7TB 이상의 데이터가 포함되었으며, 재해 복구 능력 향상과 강화된 사이버 보안 태세를 가져왔습니다.
Rackspace Technology (RXT) a réussi la migration de l'infrastructure technologique de la Housing Authority de la ville d'Austin (HACA) vers Microsoft Azure et Microsoft 365. Cette migration améliore considérablement la résilience opérationnelle, la continuité des activités et les capacités de sécurité de HACA.
HACA, qui fournit des services de logement aux familles à faible revenu et gère des programmes d'assistance, dépendait auparavant de technologies sur site et d'outils open source. Après avoir subi une panne critique lors d'une violente tempête hivernale en 2021, HACA s'est associée à Rackspace pour passer à un environnement cloud. La migration a concerné 373 utilisateurs et plus de 3,7 To de données, ce qui a permis d'améliorer les capacités de reprise après sinistre et de renforcer la cybersécurité.
Rackspace Technology (RXT) hat die Migration der Technologieinfrastruktur der Housing Authority der Stadt Austin (HACA) zu Microsoft Azure und Microsoft 365 erfolgreich abgeschlossen. Die Migration verbessert die operative Resilienz, die Geschäftskontinuität und die Sicherheitsfähigkeiten von HACA erheblich.
HACA, das einkommensschwache Familien mit Wohnungsdienstleistungen versorgt und Unterstützungsprogramme verwaltet, war zuvor auf lokale Technologie und Open-Source-Tools angewiesen. Nach einem kritischen Ausfall während eines schweren Wintersturms im Jahr 2021 arbeitete HACA mit Rackspace zusammen, um auf eine Cloud-basierte Umgebung umzusteigen. Die Migration umfasste 373 Nutzer und über 3,7 TB Daten, was zu verbesserten Disaster-Recovery-Fähigkeiten und einer stärkeren Cybersicherheitslage führte.
- Successful migration of 373 users and 3.7 TB of data to Microsoft 365
- Enhanced business continuity and disaster recovery capabilities
- Strengthened cybersecurity posture
- Improved operational agility and flexibility for future technology integration
- Demonstrated immediate value by mitigating impact of power outages
- None.
New technology infrastructure enhances HACA's operational agility with a cloud infrastructure that quickly proves valuable by mitigating the impact of natural disasters
SAN ANTONIO, May 15, 2025 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading end-to-end hybrid cloud and AI solutions company, today announced the successful migration of the Housing Authority of the City of Austin's (HACA) technology infrastructure to Microsoft Azure and Microsoft 365, significantly improving operational resilience and business continuity while strengthening security.
HACA is a public-sector entity that assists low-income families by providing essential housing services to vulnerable populations. HACA manages housing assistance, voucher programs, and resident services through portals and digital platforms. With approximately 240 staff members and numerous Austin families, HACA prioritizes operational continuity and security to ensure uninterrupted access to critical services.
HACA heavily relied on on-premises technology and various free or open-source tools, a legacy from the emergency adaptations of the COVID-19 pandemic. In 2021, a nearly perfect storm of events created an urgent need to transition to a robust, cloud-based environment. HACA experienced critical downtime during a severe winter storm, highlighting vulnerabilities in its on-premises infrastructure and limited remote work capabilities. HACA decided to move to Microsoft Azure for a more reliable cloud infrastructure along with Microsoft 365 to strengthen collaboration and turned to Rackspace Technology's expertise for the successful transition.
"Our mission is to provide housing to people in need. So that means the technology needs to be available
With Rackspace expertise, HACA achieved substantial operational improvements, including enhanced business continuity, disaster recovery capabilities, and a stronger cybersecurity posture. The new cloud infrastructure quickly proved its value, mitigating the impact of subsequent power outages. Rackspace Technology enabled the seamless migration of 373 users and over 3.7 TB of data to Microsoft 365, significantly enhancing HACA's operational agility.
"By migrating and modernizing its technology stack, HACA now has a flexible and secure foundation ready for emerging technologies," said Jeff Martinez, VP & General Manager of Government Services, Rackspace Technology. "The new modernized environment simplifies the integration of advanced solutions, enabling HACA to quickly adopt new digital tools, comply efficiently with evolving government standards, and respond proactively to future technological demands and community needs."
Click here for the full Rackspace Technology HACA case study.
About Rackspace Technology
Rackspace Technology is a leading end-to-end hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.
Media Contact: publicrelations@rackspace.com
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