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Shenandoah Telecommunications Company Announces Rebranding of Horizon Telcom to Glo Fiber

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Shenandoah Telecommunications Company rebrands Horizon Telcom to Glo Fiber, offering fiber optic broadband services with exceptional reliability and symmetrical speeds up to 5 Gbps. The company aims to provide easy pricing, superior customer service, and advanced data and voice services to residential and commercial customers in Ohio and adjacent states.
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Fiber-optic technology is rapidly transforming the telecommunications landscape, offering significant advantages over traditional copper lines. The rebranding of Horizon Telcom to Glo Fiber signifies a strategic move by Shenandoah Telecommunications to unify its brand identity across its acquisitions. This move may enhance brand recognition and customer loyalty, which are important in a competitive market where churn rates can significantly impact a company's bottom line.

Shentel's strategy to deploy fiber-to-the-home (FTTH) and offer high-speed symmetrical upload and download speeds positions the company as an innovator in the industry. The emphasis on straightforward pricing and short-term contracts is indicative of a customer-centric approach that can help reduce barriers to adoption and thus potentially improve market penetration rates. For stakeholders, this could translate into sustained revenue growth and an uptick in customer acquisition rates, provided that Shentel maintains service quality post-rebranding.

The announcement of a rebranding, while not as impactful as earnings reports or mergers, can still have financial implications for a company like Shenandoah Telecommunications. By investing in brand and service differentiation, Shentel is likely aiming to capture a larger share of the market in Ohio and surrounding areas, thereby potentially driving up its revenue and EBITDA margins in the long term.

In the short term, however, investors should be aware that rebranding efforts often require substantial marketing and operational expenditure. It is essential to monitor how these costs are managed, as they may temporarily affect profit margins. Also, investors should consider how effectively Shentel can integrate Horizon's operations under the Glo Fiber brand to realize cost synergies and tap into economies of scale.

The consumer demand for higher broadband speeds, reliable service and customer-friendly business models is driving a shift in the telecommunications industry. By focusing on these aspects, Glo Fiber may be well-positioned to capture and retain a robust customer base amidst growing competition. The claim of superior local customer service could resonate with a demographic that values community ties and personalized support, which can be a differentiating factor in brand choice.

In terms of market positioning, Glo Fiber’s commitment to symmetrical high-speed connectivity and the provision of advanced data services bodes well for future-proofing its service offerings. However, it is important to assess the competitive response from other local and national providers, as they might intensify promotional efforts or innovate their own services in response to Glo Fiber's market entry.

EDINBURG, Va., April 15, 2024 /PRNewswire/ -- Shenandoah Telecommunications Company ("Shentel" or the "Company") (Nasdaq: SHEN) announced the rebranding of Horizon Telcom ("Horizon") to Glo Fiber. Horizon was acquired by Shentel in April 2024 and provides fiber optic broadband services to commercial customers in Ohio and adjacent sates and residential customers in the markets of Chillicothe, Circleville, Lancaster, and Washington Courthouse, Ohio.

As a leading residential broadband internet provider, Glo Fiber takes great pride in several key differentiators compared to their competitors:

  • Fiber-to-the-home technology with exceptional reliability
  • Symmetrical download and upload speeds of up to 5 Gbps
  • Easy, straight-forward pricing with no long-term contracts
  • Prompt, superior local customer service

As a leading commercial fiber provider, Glo Fiber Business offers advanced data and voice services to enterprise customers, educational institutions, small businesses, and wholesale customers. Services include dedicated internet access and high-speed Ethernet with speeds up to 100 Gbps, dark fiber leasing, and managed network and security solutions.

"Glo Fiber and Glo Fiber Business have earned a strong reputation for providing superior local customer service and dependable broadband network solutions across our Mid-Atlantic markets. We are excited to bring our brand, network reliability, and customer focus to our new service areas in Ohio," said Ed McKay, Shentel's Chief Operating Officer.

To learn more about Glo Fiber, please visit www.glofiber.com for residential service and www.glofiberbusiness.com for commercial service.

About Glo Fiber

Glo Fiber provides next-generation fiber-to-the-home (FTTH) multi-gigabit broadband internet access, live streaming TV, and digital phone service powered by Shentel (Nasdaq: SHEN). With services now available to approximately 250,000 homes and businesses, Glo Fiber offers reliable, symmetrical broadband service using state-of-the-art technology, including XGS-PON 10 Gbps networks.

About Glo Fiber Business

Glo Fiber Business provides advanced data and voice services for businesses, municipalities and educational institutions via a MEF-certified network with approximately 15,400 route miles of fiber. Services include fiber-optic connectivity, dedicated internet access, hosted voice solutions, managed services and network security options that are customized to meet customers' needs. As part of Shentel (Nasdaq: SHEN), Glo Fiber Business delivers cost-effective, reliable internet and data solutions to commercial customers of all sizes in OH, IN, PA, VA, WV, MD, and KY.

About Shentel

Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber-optic and cable networks to customers in seven contiguous states in the eastern United States. Shentel's services include: broadband internet, video, and voice, high-speed Ethernet, dark fiber leasing, and managed network services. The Company owns an extensive regional network with approximately 15,400 route miles of fiber. For more information, please visit www.shentel.com.  

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SOURCE Shenandoah Telecommunications Company

FAQ

What is the new brand name for Horizon Telcom after rebranding?

The new brand name for Horizon Telcom after rebranding is Glo Fiber.

What services does Glo Fiber offer to residential customers?

Glo Fiber offers fiber optic broadband services to residential customers with symmetrical download and upload speeds of up to 5 Gbps.

What services does Glo Fiber Business offer to commercial customers?

Glo Fiber Business offers advanced data and voice services to enterprise customers, educational institutions, small businesses, and wholesale customers, including dedicated internet access, high-speed Ethernet, dark fiber leasing, and managed network and security solutions.

Who acquired Horizon Telcom and rebranded it to Glo Fiber?

Shenandoah Telecommunications Company acquired Horizon Telcom and rebranded it to Glo Fiber.

What are the key differentiators of Glo Fiber compared to its competitors?

The key differentiators of Glo Fiber include fiber-to-the-home technology, symmetrical speeds of up to 5 Gbps, easy pricing with no long-term contracts, and superior local customer service.

What regions does Glo Fiber serve?

Glo Fiber serves residential customers in Chillicothe, Circleville, Lancaster, and Washington Courthouse, Ohio, and commercial customers in Ohio and adjacent states.

Who is the Chief Operating Officer of Shenandoah Telecommunications Company?

Ed McKay is the Chief Operating Officer of Shenandoah Telecommunications Company.

Shenandoah Telecom Co

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About SHEN

we’re shentel. we may be new to you, but we’ve been in business since 1902. back then, we were a small phone company serving our neighbors in virginia’s northern shenandoah valley. today we bring advanced broadband services, digital tv, high-speed internet and phone services to more of our neighbors in virginia, west virginia, and maryland. we specialize in providing advanced services to rural and underserved markets, because we believe they deserve the same level of service that you would expect from a larger metropolitan area.