Shentel Launches Fiber-to-the-Home Internet in Radford, VA 

Rhea-AI Summary

Shentel (Nasdaq: SHEN) launched 100% fiber-to-the-home internet in Radford, Virginia, with service starting in December 2025 and construction expected to finish by March 2026. The deployment offers symmetrical, multi-gig speeds up to 5 Gbps and is supported by Shentel's regional fiber network of more than 18,000 miles.

Current Shentel customers can upgrade at no additional cost as local construction completes. The company also offers phone, video, and Whole-Home Wi-Fi, plus local customer support. Sign-ups and upgrade notifications are available at shentelfiber.com/upgrade, with residential and commercial details on the company's local Radford pages.

Insights

Broadband Market Analyst

Shentel begins full fiber-to-the-home service in Radford, delivering multi-gig speeds and network upgrades on a defined timeline.

Shentel will introduce 100% fiber-to-the-home service in Radford, VA starting in December 2025, with construction projected complete by March 2026. The company will offer symmetrical speeds up to 5 Gbps, phone, video, and Whole-Home Wi‑Fi, supported by its regional fiber network of more than 18,000-miles. Existing customers can upgrade at no additional cost as neighborhoods complete construction.

The business impact works through direct retail upgrade demand and reduced long-term operating costs from all-fiber networks. Near-term dependencies include delivering construction milestones on schedule and converting existing cable customers to fiber; both affect revenue timing and uptake. Local customer service and municipal partnership statements support smoother deployment but do not guarantee adoption rates.

Monitor two concrete items: confirmation of neighborhood availability notifications and the March 2026 construction completion. These milestones will indicate rollout execution and near-term revenue recognition windows.

EDINBURG, Va., Dec. 04, 2025 (GLOBE NEWSWIRE) -- Shenandoah Telecommunications Company (Shentel) (Nasdaq: SHEN), a leading provider of broadband services, is pleased to announce the launch of its 100% fiber-to-the-home internet service in Radford, Virginia. Shentel Fiber brings symmetrical, multi-gig internet speeds to both residential and business customers starting in December 2025, with construction expected to be completed by March 2026. 

"Shentel has been a long-term partner with the City of Radford," said David Horton, Mayor of Radford. "For years, their traditional cable system has provided residents with reliable service, and we are grateful Shentel has decided to invest in a fiber solution to give us the best technology for our residents and businesses alike." 

Shentel’s fiber-to-the-home technology, supported by its regional fiber network spanning more than 18,000-miles, enables the delivery of high speeds, low latency, and exceptional internet reliability. In addition to high-speed internet, Shentel offers phone and video services, as well as Whole-Home Wi-Fi for seamless connectivity throughout homes and businesses. 

“For more than a year, our engineering and construction teams have been working diligently to upgrade the City of Radford to an advanced, all-fiber network,” said Chris Kyle, Vice President of Regulatory and Industry Affairs. “This investment will deliver industry-leading internet speeds, provide outstanding network reliability, and position the community for long-term growth. We are proud of our 15-year history serving residents and businesses in Radford and look forward to continuing our strong partnership with the City.” 

Current Shentel customers can upgrade to Shentel’s fiber-to-the-home network at no additional cost as construction is completed in their neighborhood. To sign up for service and receive notifications when 100% fiber-optic service is available, visit shentelfiber.com/upgrade. 

Key benefits of Shentel Fiber include: 

• Incredibly fast symmetrical internet speeds up to 5 Gbps 
• A consistent and reliable fiber network that connects directly to the home 
• Prompt and friendly local customer service—no third-party call centers 
• Real people available in real time, without navigating automated systems 
• A range of internet service tiers to meet diverse economic and entertainment needs 
  

To learn more about Shentel, please visit https://www.shentel.com/en/local/va/radford for residential service and www.shentelbusiness.com for commercial service. 

About Shenandoah Telecommunications 
Shenandoah Telecommunications Company (Shentel) provides broadband services through its high-speed, state-of-the-art fiber optic and cable networks to residential and commercial customers in eight contiguous states in the eastern United States. Shentel’s services include: broadband internet, video, voice, high-speed Ethernet, dark fiber leasing, and managed network services. The Company owns an extensive regional network with over 18,000 route miles of fiber. For more information, please visit www.shentel.com.

Media Contact: 
Jennifer McDowell 
Jennifer.McDowell@emp.shentel.com 
540-984-5055 

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/62f7e50f-bca6-48a8-8d54-54e48076c45b

FAQ

When did Shentel (SHEN) launch fiber-to-the-home service in Radford, VA?

Shentel began offering fiber-to-the-home service in Radford in December 2025.

What internet speeds does Shentel Fiber in Radford (SHEN) provide?

Shentel Fiber offers symmetrical internet speeds up to 5 Gbps.

When is construction for Shentel's Radford fiber build expected to be completed?

Construction is expected to be completed by March 2026.

Can existing Shentel customers in Radford (SHEN) get fiber upgrades for free?

Yes. Current Shentel customers can upgrade to the fiber-to-the-home network at no additional cost as construction finishes in their neighborhood.

How large is Shentel's regional fiber network that supports the Radford rollout (SHEN)?

Shentel's regional fiber network spans more than 18,000 miles, which supports the Radford deployment.

Where can Radford residents sign up for Shentel Fiber and get service notifications for SHEN?

Residents can sign up and receive notifications at shentelfiber.com/upgrade and view local service details on the company's Radford webpages.