SoundHound AI and Telarus Announce Strategic Partnership to Bring Amelia 7 and Autonomics to the Enterprise CX & EX Landscape
SoundHound AI (Nasdaq: SOUN) announced a strategic partnership with technology services distributor Telarus on October 22, 2025 to bring Amelia 7 and Autonomics to Telarus’ global network of technology advisors and their enterprise customers.
The collaboration will give Telarus advisors access to Amelia 7’s agentic AI (ASR, multi-agent orchestration, Agentic+ with human-in-the-loop) and the Autonomics platform for AI-driven IT automation, targeting faster resolutions, task automation, and improved customer and employee experiences across industries.
SoundHound AI (Nasdaq: SOUN) ha annunciato una partnership strategica con il distributore di servizi tecnologici Telarus il 22 ottobre 2025 per portare Amelia 7 e Autonomics nella rete globale di consulenti tecnologici di Telarus e nei loro clienti aziendali.
La collaborazione offrirà agli advisor Telarus l'accesso all'AI agent di Amelia 7 (ASR, orchestrazione multi-agente, Agentic+ con human-in-the-loop) e alla piattaforma Autonomics per l'automazione IT guidata dall'AI, con l'obiettivo di risolvere più rapidamente le richieste, automatizzare compiti e migliorare l'esperienza di clienti e dipendenti nei diversi settori.
SoundHound AI (Nasdaq: SOUN) anunció una asociación estratégica con el distribuidor de servicios tecnológicos Telarus el 22 de octubre de 2025 para llevar Amelia 7 y Autonomics a la red global de asesores tecnológicos de Telarus y a sus clientes empresariales.
La colaboración brindará a los asesores de Telarus acceso a la IA agente de Amelia 7 (ASR, orquestación multi-agente, Agentic+ con revisión humana) y a la plataforma Autonomics para la automatización de TI impulsada por IA, con el objetivo de resolver más rápidamente las incidencias, automatizar tareas y mejorar las experiencias de clientes y empleados en diversos sectores.
SoundHound AI (나스닥: SOUN)이 Telarus와 전략적 파트너십을 발표했습니다. 2025년 10월 22일에 Telarus의 글로벌 기술 자문 네트워크 및 기업 고객에게 Amelia 7 및 Autonomics를 도입하기 위한 것입니다.
협업은 Telarus 자문가들이 Amelia 7의 에이전트 AI(ASR, 다중 에이전트 오케스트레이션, 인간-투입을 통한 Agentic+), 그리고 AI 기반 IT 자동화를 위한 Autonomics 플랫폼에 접근할 수 있도록 하며, 다양한 산업에서 더 빠른 해결, 작업 자동화 및 고객과 직원 경험 개선을 목표로 합니다.
SoundHound AI (Nasdaq: SOUN) a annoncé un partenariat stratégique avec le distributeur de services technologiques Telarus le 22 octobre 2025 afin d'apporter Amelia 7 et Autonomics au réseau mondial de conseillers technologiques de Telarus et à leurs clients entreprises.
La collaboration offrira aux conseillers Telarus l'accès à l'IA agent d'Amelia 7 (ASR, orchestration multi-agent, Agentic+ avec une boucle humaine) et à la plateforme Autonomics pour l'automatisation informatique pilotée par l'IA, visant des résolutions plus rapides, l'automatisation des tâches et une amélioration des expériences client et employé à travers les secteurs.
SoundHound AI (Nasdaq: SOUN) hat eine strategische Partnerschaft mit dem Technologie-Dienstleistungsdistributor Telarus am 22. Oktober 2025 angekündigt, um Amelia 7 und Autonomics in Telarus' globales Netzwerk von Technologieberatern und deren Unternehmenskunden zu bringen.
Die Zusammenarbeit ermöglicht Telarus-Beratern den Zugriff auf Amelia 7s agentische KI (ASR, Multi-Agent-Orchestrierung, Agentic+ mit menschlicher Rückkopplung) und die Autonomics-Plattform für KI-gesteuerte IT-Automatisierung, mit dem Ziel, schnellere Problemlösungen, Aufgabenautomation und verbesserte Kundenerlebnisse sowie Mitarbeitererfahrungen in verschiedenen Branchen zu erreichen.
SoundHound AI (ناسداك: SOUN) أعلنت عن شراكة استراتيجية مع موزع خدمات التكنولوجيا Telarus في 22 أكتوبر 2025 لتقديم Amelia 7 و Autonomics إلى شبكة Telarus العالمية من المستشارين التقنيين وعملائهم من الشركات.
ستتيح الشراكة لمستشاري Telarus الوصول إلى ذكاء Amelia 7 الوكلي (ASR، تنظيم عَes متعدد، Agentic+ مع التدخل البشري) ومنصة Autonomics لأتمتة تكنولوجيا المعلومات المدعومة بالذكاء الاصطناعي، بهدف حلول أسرع، أتمتة المهام، وتحسين تجارب العملاء والموظفين عبر صناعات مختلفة.
SoundHound AI (纳斯达克：SOUN) 宣布与技术服务分销商 Telarus 于 2025 年 10 月 22 日 达成战略伙伴关系，将 Amelia 7 与 Autonomics 引入 Telarus 的全球技术顾问网络及其企业客户。
此次合作将使 Telarus 顾问能够访问 Amelia 7 的代理式 AI（ASR、多代理编排、Agentic+ 融入人机交互）以及用于 AI 驱动 IT 自动化的 Autonomics 平台，目标是在各行业实现更快的解决速度、任务自动化，并提升客户与员工体验。
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Insights
SoundHound AI partners with Telarus to distribute Amelia 7 and Autonomics through thousands of technology advisors.
By partnering with Telarus, SoundHound AI gains direct access to a large network of technology advisors and solution providers, creating a channel to scale enterprise adoption of Amelia 7 and Autonomics. The arrangement leverages Telarus’ engineering and solutions experts to position agentic AI for CX and EX use cases, using advisor relationships to accelerate trialing and procurement among verticals named in the release.
Execution depends on advisor enablement, integration readiness, and demonstrable enterprise use cases; these items determine adoption speed and procurement volume. The announcement highlights features—ASR-enabled voice handling, multi-agent orchestration, deterministic flows, and human-in-the-loop—that address practical deployment concerns but do not by themselves guarantee uptake.
Watch for three concrete milestones: advisor training and solution listings across Telarus’ ecosystem, early enterprise pilot wins, and reported deployment case studies or metrics within the next 6–12 months after
Partnership Will Deliver Next-Generation Platforms to Telarus’ Global Network of Thousands of Technology Advisors
SANTA CLARA, Calif., Oct. 22, 2025 (GLOBE NEWSWIRE) -- SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, today announced that it is partnering with leading technology services distributor (TSD), Telarus, to introduce its transformative AI solutions — including the Amelia 7 AI Agent and Autonomics platforms — to thousands of expert technology advisors and their enterprise customers.
As the largest global TSD, Telarus works with the world's leading solutions providers to make it easier for consultants and advisors to sell and source the very best contact center technology. The company’s expertise and services cater to a vast range of vertical industries, including financial services, telecom, utilities, healthcare, retail, and more.
Through this collaboration, Telarus will introduce SoundHound AI’s next-generation Amelia 7 AI Agent and Autonomics platforms to its expansive partner ecosystem. The move promises to accelerate enterprise AI adoption by leveraging Telarus engineering and advanced solutions experts — along with thousands of technology advisors— to help enterprises transform customer and employee experiences (CX & EX) by deploying enterprise-ready autonomous AI capable of retrieving information, completing tasks, processing transactions, and more on behalf of customers.
“Businesses are looking to cut through the hype when it comes to AI, and we’re pleased to be working with the experts at Telarus to drive adoption of Amelia 7 and our game-changing Autonomics platform,” said Steve Plunkett, Vice President of Global Partner and Channel Sales at SoundHound AI. “Our AI agents combine LLMs with deterministic flows and human-in-the-loop to ensure the best, most appropriate response every time. Our Autonomics platform uplevels traditional AIOps platforms, delivering fast resolutions and less downtime. In both cases, we’re helping businesses to create meaningful efficiencies that give a fast return on their investment.”
“The appetite for enterprise-grade AI is massive, but so is the need for trusted expertise to help companies deploy it successfully,” said Richard Murray, Chief Commercial Officer at Telarus. “Telarus is committed to providing our advisors and their customers with the most innovative and impactful solutions on the market, and by partnering with SoundHound, we are able to equip them with true Agentic AI and next-gen solutions that drive real business outcomes.”
Amelia 7
The Amelia 7 platform can handle complex multi-step user queries by orchestrating multiple AI agents with specific functions to answer questions, execute transactions, and resolve problems via text or voice, without the need for human intervention.
And unlike other agentic platforms, Amelia’s AI agents come with best-in-class automatic speech recognition (ASR), which means they can easily understand human speech, allowing customers to get things done just by speaking naturally – as they would to a person.
Amelia 7’s AI Agents use Agentic+ – a flexible combination of generative AI, multi-agent autonomous orchestration, traditional deterministic models, and human-in-the-loop to complete tasks based on the best possible path to the right response.
Autonomics
SoundHound’s AI-powered Autonomics platform enables the AI-driven, end-to-end automation of IT systems through a single pane of glass.
Unlike traditional IT Infrastructure monitoring, Autonomics allows a user to understand why an issue occurred and to resolve it fast, turning existing IT tools into an automated, digital first self-healing system that detects, diagnoses, and resolves problems.
Learn more about SoundHound AI’s solutions here.
About SoundHound AI
SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company’s various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world class businesses.
About Telarus
Telarus, the largest technology services distributor, has devoted over two decades to fueling technology advisor growth through deep market insights, channel expertise, and an unmatched suite of services, solutions, and tools. With a focus on collaboration with advisors and suppliers, Telarus enables the modern advisor to source, purchase, and implement the right technology for the greatest impact. To learn more, visit www.telarus.com.
Media Contact
Fiona McEvoy
415-610-6590
PR@SoundHound.com
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/90a83d1c-a9b8-4bbc-a0e1-66e83588c7aa
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