Sapiens Life Platform Selected by a Leading U.S. Insurer

Rhea-AI Summary

Sapiens International (NASDAQ: SPNS) announced that a major U.S. multi-line insurer has expanded their partnership by selecting the Sapiens Insurance Platform for Life & Annuities. The platform includes CoreSuite for Life & Annuities, DataSuite, and Cloud Services.

The implementation represents one of Sapiens' fastest CoreSuite deployments, building upon a decade-long relationship where the insurer has been using Sapiens UnderwritingPro. The new platform will enable seamless integration with the insurer's digital layer through robust APIs, facilitating more efficient customer acquisition.

The solution provides configurable features that enhance product agility and streamline operations, while delivering data-driven insights into agent and customer behavior. This implementation aims to support predictive analytics and improve business retention strategies through the integrated platform's AI-based capabilities.

Positive

• Expansion of existing client relationship demonstrates strong customer retention
• One of fastest CoreSuite implementations, indicating efficient deployment capabilities
• Integration of multiple products (CoreSuite, DataSuite, Cloud Services) suggests higher revenue potential per client

Negative

• Financial terms of the deal not disclosed
• Specific revenue impact not quantified

Insights

Insurance Technology Analyst

This expanded partnership represents a strategic win for Sapiens in the competitive insurance software market. The multi-line insurer's decision to adopt Sapiens' comprehensive Life & Annuities platform after nearly a decade of using UnderwritingPro demonstrates strong client satisfaction and product confidence – critical factors in enterprise software retention.

The implementation scope is substantial, encompassing three major components: CoreSuite (core policy administration), DataSuite (analytics platform), and Cloud Services (managed infrastructure). This represents a classic 'land and expand' success story, where Sapiens has leveraged an existing relationship to cross-sell additional high-value solutions.

Particularly noteworthy is the cloud services component, which likely establishes a recurring revenue stream versus one-time implementation fees. Enterprise software companies generally target these ongoing service relationships for their predictable revenue and higher margins.

The accelerated implementation timeline indicates Sapiens has invested in efficient deployment methodologies, addressing a common industry pain point where lengthy implementations delay time-to-value. This efficiency could prove advantageous in future competitive situations.

While financial terms remain undisclosed, this expanded relationship with a major U.S. carrier strengthens Sapiens' North American market position, a key growth region for insurance technology providers outside their Israeli base.

Digital Transformation Specialist

This announcement represents a significant digital transformation milestone for both the insurer and Sapiens. The reference to a "new internal digital layer" alongside Sapiens' API-centric approach reveals a sophisticated modernization strategy focused on creating modular, interoperable systems rather than monolithic replacements.

The insurer's implementation approach – emphasizing a "more efficient and autonomous customer acquisition process" – demonstrates a clear business-outcome focus beyond mere technology replacement. They're targeting specific operational friction points in customer acquisition workflows that likely represent measurable ROI opportunities.

Particularly valuable is the emphasis on "actionable data-driven insights into both agent and customer behavior." This indicates the implementation includes advanced analytics capabilities beyond basic reporting, potentially incorporating behavioral analysis to identify retention risk factors and cross-selling opportunities.

The foundation for "predictive analytics" mentioned suggests this insurer recognizes the transformative potential of AI/ML in insurance operations – moving from reactive to proactive business models. This requires comprehensive, clean data foundations exactly like what Sapiens DataSuite provides.

The "full autonomy in managing their operation" reference indicates the insurer values self-service configuration capabilities, reducing traditional dependency on vendor professional services for ongoing system changes – a key factor in lowering total cost of ownership while increasing business agility.

Sapiens' solutions accelerate insurer's seamless, data-driven digital transformation

ROCHELLE PARK, N.J., March 31, 2025 /PRNewswire/ -- Sapiens International Corporation, (NASDAQ: SPNS) (TASE: SPNS), a leading global provider of software solutions for the insurance industry, today announced that a major U.S. multi-line insurer has expanded its partnership with Sapiens by selecting Sapiens Insurance Platform for Life & Annuities, which includes Sapiens CoreSuite for Life & Annuities, Sapiens DataSuite, and Sapiens Cloud Services.

 

The insurer's life business has been supported by Sapiens UnderwritingPro for nearly a decade, and the implementation of Sapiens Insurance Platform will further accelerate their digital transformation. With CoreSuite's robust, high-performing APIs, the insurer will seamlessly integrate with its new internal digital layer, enabling a more efficient and autonomous customer acquisition process. This engagement marks one of Sapiens' fastest CoreSuite implementations, reinforcing the insurer's commitment to modernization.

By selecting Sapiens, the insurer gains a highly configurable solution that enhances product agility, streamlines operations, and empowers them to respond swiftly to evolving market demands. The seamless integration of Sapiens CoreSuite for Life & Annuities, Sapiens DataSuite, and Sapiens Cloud Services will provide the insurer with powerful, actionable data-driven insights into both agent and customer behavior, laying the groundwork for predictive analytics and improved business retention strategies.

"Sapiens' longstanding relationship with this valued client demonstrates the trust and confidence we have built over the years," said Roni Al-Dor, Sapiens President and CEO. "By leveraging Sapiens' end-to-end, digital insurance platform, they can achieve full autonomy in managing their operation, enhancing operational efficiency, and delivering a superior experience for their agents and customers."

Sapiens Insurance Platform is an AI-based, open, integrated platform that accelerates adoption, delivers sustained value, and empowers insurers to grow, modernize, and optimize for the full end-to-end insurance value chain.

Sapiens CoreSuite for Life & Annuities is a comprehensive, configurable and unified underwriting, policy, billing, and claims software to accelerate insurance transformation across all Life & Annuities business lines.

Sapiens DataSuite is a data management solution that empowers insurers to produce actionable insights and maximize the value of their data resulting in smarter decision making. DataSuite is a modular, highly innovative, business intelligence solution designed specifically for insurance markets.

Sapiens Cloud Services support business growth with elastic scaling and a holistic offering of value-added cloud services that provides all operations and application management services under one roof.

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance SaaS-based software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. Our SaaS-based Solutions help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. 

For more information visit https://sapiens.com or follow us on LinkedIn  

Investor and Media Contact 
Yaffa Cohen-Ifrah 
Sapiens Chief Marketing Officer and Head of Investor Relations
Email: Yaffa.cohen-ifrah@sapiens.com

Forward Looking Statements

Certain matters discussed in this press release that are incorporated herein and therein by reference are forward-looking statements within the meaning of Section 27A of the Securities Act, Section 21E of the Exchange Act and the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, that are based on our beliefs, assumptions and expectations, as well as information currently available to us. Such forward-looking statements may be identified by the use of the words "anticipate," "believe," "estimate," "expect," "may," "will," "plan" and similar expressions. Such statements reflect our current views with respect to future events and are subject to certain risks and uncertainties. There are important factors that could cause our actual results, levels of activity, performance or achievements to differ materially from the results, levels of activity, performance or achievements expressed or implied by the forward-looking statements, including, but not limited to: the degree of our success in our plans to leverage our global footprint to grow our sales; the degree of our success in integrating the companies that we have acquired through the implementation of our M&A growth strategy; the lengthy development cycles for our solutions, which may frustrate our ability to realize revenues and/or profits from our potential new solutions; our lengthy and complex sales cycles, which do not always result in the realization of revenues; the degree of our success in retaining our existing customers or competing effectively for greater market share; the global macroeconomic environment, including headwinds caused by inflation, relatively high interest rates, potentially unfavorable currency exchange rate movements, and uncertain economic conditions, and their impact on our revenues, profitability and cash flows; difficulties in successfully planning and managing changes in the size of our operations; the frequency of the long-term, large, complex projects that we perform that involve complex estimates of project costs and profit margins, which sometimes change mid-stream; the challenges and potential liability that heightened privacy laws and regulations pose to our business; occasional disputes with clients, which may adversely impact our results of operations and our reputation; various intellectual property issues related to our business; potential unanticipated product vulnerabilities or cybersecurity breaches of our or our customers' systems; risks related to the insurance industry in which our clients operate; risks associated with our global sales and operations, such as changes in regulatory requirements, wide-spread viruses and epidemics like the coronavirus epidemic,  and fluctuations in currency exchange rates; and risks related to our principal location in Israel and our status as a Cayman Islands company.

While we believe such forward-looking statements are based on reasonable assumptions, should one or more of the underlying assumptions prove incorrect, or these risks or uncertainties materialize, our actual results may differ materially from those expressed or implied by the forward-looking statements. Please read the risks discussed under the heading "Risk Factors" in our Annual Report on Form 20-F for the year ended December 31, 2023, to be filed in the near future, in order to review conditions that we believe could cause actual results to differ materially from those contemplated by the forward-looking statements. You should not rely upon forward-looking statements as predictions of future events. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee that future results, levels of activity, performance and events and circumstances reflected in the forward-looking statements will be achieved or will occur. Except as required by law, we undertake no obligation to update publicly any forward-looking statements for any reason, to conform these statements to actual results or to changes in our expectations.

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SOURCE Sapiens International Corporation

FAQ

What new solutions did the U.S. insurer select from Sapiens (SPNS) in March 2025?

The insurer selected Sapiens Insurance Platform for Life & Annuities, including CoreSuite for Life & Annuities, DataSuite, and Cloud Services.

How long has the U.S. insurer been using Sapiens (SPNS) UnderwritingPro before this expansion?

The insurer has been using Sapiens UnderwritingPro for nearly a decade.

What are the key benefits of the Sapiens (SPNS) Insurance Platform implementation?

The platform offers configurable solutions, enhanced product agility, streamlined operations, data-driven insights, and seamless integration through APIs for improved customer acquisition.

How will the Sapiens (SPNS) platform enhance the insurer's data capabilities?

The platform will provide actionable insights into agent and customer behavior, enabling predictive analytics and improved business retention strategies.