Teleperformance (TLPFY), also referred to as TP, reports developments in digital business services, customer experience management, and specialized outsourcing operations. Company news commonly covers AI-enabled service delivery, including TP.ai Data Services, the TP.ai FAB orchestration platform, cybersecurity tools such as TP Protect, and recruitment process outsourcing through PSG Global Solutions and its Anna AI digital recruiter.
Recurring updates also address acquisitions that expand AI data and crowdsourcing capabilities, partnerships for agentic AI in front-office and back-office services, banking and financial services operations, security certifications, industry recognition, and sustainability programs in operating regions such as Colombia.
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Teleperformance, a global leader in digitally integrated business services, announced key metrics as of August 31, 2021. The company has 58,737,600 shares in its capital and 59,994,400 gross voting rights. In 2020, Teleperformance generated consolidated revenues of €5,732 million (approx. US$6.5 billion) with a net profit of €324 million. They are included in major indices like CAC 40 and MSCI Global Standard. The company emphasizes a commitment to corporate social responsibility, being part of several ESG indices.
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