Michigan’s Upper Peninsula 911 Authority Selects Tyler Technologies’ Enterprise CAD and Enterprise Mobile Solutions
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Second multi-county consortium standardizes on Tyler’s Enterprise CAD platform
PLANO, Texas--(BUSINESS WIRE)--
Tyler Technologies, Inc (NYSE: TYL) announced today Michigan’s Upper Peninsula 911 Authority (UP911), on behalf of the North CAD Group (NCG), has signed an agreement to implement Tyler's Enterprise Public Safety, Enterprise CAD and Enterprise Mobile solutions, powered by Amazon Web Services (AWS).
As one of the largest multi-county Public Safety Answering Point (PSAP) consortiums in the country, UP911 will deploy Tyler’s Enterprise CAD and Enterprise Mobile solutions across eight counties in the Upper Peninsula, including Chippewa, Luce, Mackinac, Alger, Delta, Menominee, Dickinson, and Iron counties. The implementation also includes Roscommon, Charlevoix, Cheboygan, and Emmet counties, located in the northern Lower Peninsula of Michigan. This regional deployment also positions Tyler to support additional counties across Michigan that may choose to join the consortium in the future, enabling them to benefit from shared resources, enhanced interoperability, and unified public safety operations.
“This initiative represents a notable step forward for emergency communications across the Upper Peninsula,” said Bryce Tracy, 911 & emergency management director for Mackinac County. “By unifying our counties on a modern, cloud-based CAD platform, we are improving coordination between agencies, strengthening situational awareness for responders, and ensuring our communities receive the highest level of service during critical incidents.”
This deployment will be hosted in AWS GovCloud (US) and will expand Tyler’s CAD footprint to more than 35% of Michigan’s 83 counties. NCG selected Tyler following a competitive RFP process that included written proposals and on-site demonstrations. Enabling CAD-to-CAD connectivity across Michigan's Upper and Lower Peninsulas will include integration compatibility with the Michigan State Police. This collaboration will streamline cross-jurisdictional communication and provide telecommunicators and first responders with faster access to mission-critical information.
“Regional collaboration is no longer optional for modern public safety operations – it's foundational,” said Andrew Hittle, president of Tyler’s Public Safety Division. “By supporting the NCG’s vision, we’re helping build a resilient, interconnected communications network that seamlessly shares information across county lines. This ensures that telecommunicators and first responders have reliable, cloud-based technology when every second counts.”
This deployment marks the second multi-county consortium of nine or more counties to standardize Tyler’s Enterprise CAD platform, joining Pennsylvania’s Northern Tier CAD consortium. The agreement underscores growing demand among regional public safety partnerships for scalable, cloud-enabled CAD solutions that support interoperability, operational efficiency, and long-term sustainability.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 45,000 successful installations across 15,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including on Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.
